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    SG-1100 issues

    Scheduled Pinned Locked Moved Official Netgate® Hardware
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    • C
      cochi30
      last edited by

      Having issues with my recently purchased Netgate router. it has been dropping my wifi via the WAP, lan doesn't appear to be working and I cannot access the GUI via the ip address (default).
      Also, while booting, it used to blink until booted, now only the first led light shows with no other light.
      I'm new to this, but it was working for a week or so, after initial setup.

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      • S
        SteveITS Galactic Empire @cochi30
        last edited by

        @cochi30 What do you see on the console?

        Pre-2.7.2/23.09: Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
        When upgrading, allow 10-15 minutes to restart, or more depending on packages and device speed.
        Upvote 👍 helpful posts!

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        • stephenw10S
          stephenw10 Netgate Administrator
          last edited by

          You should see the black diamond LED light as well as the green circle:
          https://docs.netgate.com/pfsense/en/latest/solutions/sg-1100/io-ports.html#led-patterns

          Is it actually passing any traffic?

          Try connecting to the serial console to see if it's booting completely:
          https://docs.netgate.com/pfsense/en/latest/solutions/sg-1100/connect-to-console.html

          Open a ticket with us if you have not already:
          https://www.netgate.com/tac-support-request

          Steve

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