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    Gateway Offline

    Scheduled Pinned Locked Moved General pfSense Questions
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    • W
      WECMITS
      last edited by

      I'm currently using a ironport c170 with pfsense-ce. I can connect my laptop to the juniper switch set a static ip 10.10.10.114 using gateway 10.10.10.113 with DNS 10.10.10.95 and 10.10.10.195 and it works, when i setup the pfsense firewall using the same setting ip, gateway, and dns. pfsense keeps telling me the gateway is down. Any suggestions where I should start to look?

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      • RicoR
        Rico LAYER 8 Rebel Alliance
        last edited by

        Maybe your gatway does not reply to ICMP echo requests?
        Did you try another Monitor IP, 8.8.8.8 for example?

        -Rico

        W 1 Reply Last reply Reply Quote 0
        • W
          WECMITS @Rico
          last edited by

          @rico could be, but the internet doesn't work, i can't ping anything off the pfsense box either.

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          • RicoR
            Rico LAYER 8 Rebel Alliance
            last edited by

            Check https://docs.netgate.com/pfsense/en/latest/troubleshooting/connectivity.html

            -Rico

            W 1 Reply Last reply Reply Quote 0
            • W
              WECMITS @Rico
              last edited by

              @rico said in Gateway Offline:

              https://docs.netgate.com/pfsense/en/latest/troubleshooting/connectivity.html

              9fdc6fcb-e441-42af-be0a-5e64d223c08d-image.png

              i have followed that link more times then i can count

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              • stephenw10S
                stephenw10 Netgate Administrator
                last edited by

                Does the gateway appear as a complete entry in the ARP table? (Diag > ARP)

                W 1 Reply Last reply Reply Quote 0
                • W
                  WECMITS @stephenw10
                  last edited by

                  @stephenw10 said in Gateway Offline:

                  Does the gateway appear as a complete entry in the ARP table? (Diag > ARP)

                  50ac9525-baf1-42b3-9042-0e81a4f2f690-image.png
                  thats my arp table

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                  • stephenw10S
                    stephenw10 Netgate Administrator
                    last edited by

                    Ok, it's incomplete so the firewall cannot connect to the gateway at all. It is not responding to ARP requests.
                    A layer 2 failure like that usually means something basic like a cable in the wrong port or an incorrect VLAN config in the switch maybe.

                    Steve

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