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    Scheduled Pinned Locked Moved General pfSense Questions
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    • B
      Bert 0
      last edited by

      I have to add a rule to my firewall but when I tried to log on, it tells me that my username or password is wrong. Is the only way to fix this via a serial port connection?

      Thanks

      Bert

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      • stephenw10S
        stephenw10 Netgate Administrator
        last edited by stephenw10

        Yes:
        https://docs.netgate.com/pfsense/en/latest/troubleshooting/locked-out.html#forgotten-password

        Unless you have SSH access with key only perhaps. Or a different account with admin rights you can use.

        You might be locked out temporarily if you typo'd the password too many times.

        Steve

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        • B
          Bert 0 @stephenw10
          last edited by

          @stephenw10 Thanks for the reply,

          I have only accessed this box via the GUI so I don't have anything else set up :-(

          Bert

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          • stephenw10S
            stephenw10 Netgate Administrator
            last edited by

            If you know you were not locked out then the console is the only way then.

            B 1 Reply Last reply Reply Quote 0
            • B
              Bert 0 @stephenw10
              last edited by

              @stephenw10 Phew.... Found the password :-)

              1 Reply Last reply Reply Quote 1
              • stephenw10S
                stephenw10 Netgate Administrator
                last edited by

                Maybe add your SSH key while you can. 😉

                1 Reply Last reply Reply Quote 0
                • AndyRHA
                  AndyRH
                  last edited by

                  Playing around I have locked myself out several times. I have the serial cable ready for the 7100 and for the home built I have a monitor and keyboard.
                  Always be ready for things to go sideways.

                  o||||o
                  7100-1u

                  B 1 Reply Last reply Reply Quote 1
                  • B
                    Bert 0 @AndyRH
                    last edited by

                    @stephenw10 @andyrh Yes, you are right. I need to set things up so that I can get in when/if something like this happens again.

                    Thanks for you help.

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