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    Broken packages no updates available 22.05-RELEASE

    Scheduled Pinned Locked Moved General pfSense Questions
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    • M
      mike_broxt
      last edited by mike_broxt

      Hello,

      I have upgraded SG-1100 to the latest 22.05-RELEASE. After upgrade first it didn't want to reboot by itself after half and hour so I need to hard reset it. When I finally got into the admin menu, I saw no packages installed. Please see attachment below. https://forum.netgate.com/unread

      52349f5b-91df-4f72-b85a-bd0c06d4528e-image.png

      When I go to System -> packages I don't see packages, and also I'm not able to see any packages, nor available packages list is available. Kind of stuck.

      c70ca054-1bbb-4785-8ff2-2a02e9d30f53-image.png
      Any help appreciate it,

      p.s. I tried to import latest backup file and it says something like couldn't find proper repository to match" or something like that.

      Thanks

      1 Reply Last reply Reply Quote 0
      • jimpJ jimp moved this topic from Problems Installing or Upgrading pfSense Software on
      • stephenw10S
        stephenw10 Netgate Administrator
        last edited by

        At the command line run: pkg-static -d update

        What error(s) does it report?

        Steve

        M 1 Reply Last reply Reply Quote 0
        • M
          mike_broxt @stephenw10
          last edited by

          @stephenw10 said in Broken packages no updates available 22.05-RELEASE:

          At the command line run: pkg-static -d update

          What error(s) does it report?

          Steve

          Just a device ID nothing else. I tried to restore backup that didn't work. I ended up resetting it to the factory settings, and the problem is still there. It can't check the updates of the device, nor packages are available. When I reset I got at the end an error saying something like " it wasn't possible to identify whick pfsense kernel is installed"

          What else can I do?

          Thanks

          S M 2 Replies Last reply Reply Quote 0
          • S
            SteveITS Galactic Empire @mike_broxt
            last edited by

            @mike_broxt I'd strongly consider reinstalling and restoring your backup file.
            https://docs.netgate.com/pfsense/en/latest/solutions/sg-1100/reinstall-pfsense.html

            Updates on slower storage can easily take 10-15 minutes but 30 seems long. Did you uninstall packages before the update? If not it still might not have been finished...

            Pre-2.7.2/23.09: Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
            When upgrading, allow 10-15 minutes to restart, or more depending on packages and device speed.
            Upvote 👍 helpful posts!

            1 Reply Last reply Reply Quote 0
            • stephenw10S
              stephenw10 Netgate Administrator
              last edited by

              When you run that command you should see quite a lot of output, even when it succeeds:

              [22.05-RELEASE][admin@fw1.stevew.lan]/root: pkg-static -d update
              DBG(1)[52987]> pkg initialized
              Updating pfSense-core repository catalogue...
              DBG(1)[52987]> PkgRepo: verifying update for pfSense-core
              DBG(1)[52987]> Pkgrepo, begin update of '/var/db/pkg/repo-pfSense-core.sqlite'
              DBG(1)[52987]> Request to fetch pkg+https://firmware.netgate.com/pkg/pfSense_plus-v22_05_armv7-core/meta.conf
              DBG(1)[52987]> opening libfetch fetcher
              DBG(1)[52987]> Fetch > libfetch: connecting
              DBG(1)[52987]> Fetch: fetching from: https://pkg00-atx.netgate.com/pkg/pfSense_plus-v22_05_armv7-core/meta.conf with opts "i"
              DBG(1)[52987]> Fetch: fetcher chosen: https
              DBG(1)[52987]> Request to fetch pkg+https://firmware.netgate.com/pkg/pfSense_plus-v22_05_armv7-core/packagesite.pkg
              DBG(1)[52987]> opening libfetch fetcher
              DBG(1)[52987]> Fetch > libfetch: connecting
              DBG(1)[52987]> Fetch: fetching from: https://pkg00-atx.netgate.com/pkg/pfSense_plus-v22_05_armv7-core/packagesite.pkg with opts "i"
              DBG(1)[52987]> Fetch: fetcher chosen: https
              DBG(1)[52987]> Request to fetch pkg+https://firmware.netgate.com/pkg/pfSense_plus-v22_05_armv7-core/packagesite.txz
              DBG(1)[52987]> opening libfetch fetcher
              DBG(1)[52987]> Fetch > libfetch: connecting
              DBG(1)[52987]> Fetch: fetching from: https://pkg00-atx.netgate.com/pkg/pfSense_plus-v22_05_armv7-core/packagesite.txz with opts "i"
              DBG(1)[52987]> Fetch: fetcher chosen: https
              pfSense-core repository is up to date.
              Updating pfSense repository catalogue...
              DBG(1)[52987]> PkgRepo: verifying update for pfSense
              DBG(1)[52987]> Pkgrepo, begin update of '/var/db/pkg/repo-pfSense.sqlite'
              DBG(1)[52987]> Request to fetch pkg+https://firmware.netgate.com/pkg/pfSense_plus-v22_05_armv7-pfSense_plus_v22_05/meta.conf
              DBG(1)[52987]> opening libfetch fetcher
              DBG(1)[52987]> Fetch > libfetch: connecting
              DBG(1)[52987]> Fetch: fetching from: https://pkg00-atx.netgate.com/pkg/pfSense_plus-v22_05_armv7-pfSense_plus_v22_05/meta.conf with opts "i"
              DBG(1)[52987]> Fetch: fetcher chosen: https
              DBG(1)[52987]> Request to fetch pkg+https://firmware.netgate.com/pkg/pfSense_plus-v22_05_armv7-pfSense_plus_v22_05/packagesite.pkg
              DBG(1)[52987]> opening libfetch fetcher
              DBG(1)[52987]> Fetch > libfetch: connecting
              DBG(1)[52987]> Fetch: fetching from: https://pkg00-atx.netgate.com/pkg/pfSense_plus-v22_05_armv7-pfSense_plus_v22_05/packagesite.pkg with opts "i"
              DBG(1)[52987]> Fetch: fetcher chosen: https
              DBG(1)[52987]> Request to fetch pkg+https://firmware.netgate.com/pkg/pfSense_plus-v22_05_armv7-pfSense_plus_v22_05/packagesite.txz
              DBG(1)[52987]> opening libfetch fetcher
              DBG(1)[52987]> Fetch > libfetch: connecting
              DBG(1)[52987]> Fetch: fetching from: https://pkg00-atx.netgate.com/pkg/pfSense_plus-v22_05_armv7-pfSense_plus_v22_05/packagesite.txz with opts "i"
              DBG(1)[52987]> Fetch: fetcher chosen: https
              pfSense repository is up to date.
              All repositories are up to date.
              

              Yours will probably have a bunch of errors in there.

              Re-installing clean is probably going to be fastest though, I agree.

              Steve

              M 1 Reply Last reply Reply Quote 0
              • M
                mike_broxt @mike_broxt
                last edited by

                @mike_broxt said in Broken packages no updates available 22.05-RELEASE:

                @stephenw10 said in Broken packages no updates available 22.05-RELEASE:

                At the command line run: pkg-static -d update

                What error(s) does it report?

                Steve

                Just a device ID nothing else. I tried to restore backup that didn't work. I ended up resetting it to the factory settings, and the problem is still there. It can't check the updates of the device, nor packages are available. When I reset I got at the end an error saying something like " it wasn't possible to identify whick pfsense kernel is installed"

                What else can I do?

                Thanks

                I think that's the only option left I tried everything. Thanks for the tip for setting off packages before upgrade. Thanks

                1 Reply Last reply Reply Quote 0
                • M
                  mike_broxt @stephenw10
                  last edited by

                  @stephenw10 said in Broken packages no updates available 22.05-RELEASE:

                  When you run that command you should see quite a lot of output, even when it succeeds:

                  [22.05-RELEASE][admin@fw1.stevew.lan]/root: pkg-static -d update
                  DBG(1)[52987]> pkg initialized
                  Updating pfSense-core repository catalogue...
                  DBG(1)[52987]> PkgRepo: verifying update for pfSense-core
                  DBG(1)[52987]> Pkgrepo, begin update of '/var/db/pkg/repo-pfSense-core.sqlite'
                  DBG(1)[52987]> Request to fetch pkg+https://firmware.netgate.com/pkg/pfSense_plus-v22_05_armv7-core/meta.conf
                  DBG(1)[52987]> opening libfetch fetcher
                  DBG(1)[52987]> Fetch > libfetch: connecting
                  DBG(1)[52987]> Fetch: fetching from: https://pkg00-atx.netgate.com/pkg/pfSense_plus-v22_05_armv7-core/meta.conf with opts "i"
                  DBG(1)[52987]> Fetch: fetcher chosen: https
                  DBG(1)[52987]> Request to fetch pkg+https://firmware.netgate.com/pkg/pfSense_plus-v22_05_armv7-core/packagesite.pkg
                  DBG(1)[52987]> opening libfetch fetcher
                  DBG(1)[52987]> Fetch > libfetch: connecting
                  DBG(1)[52987]> Fetch: fetching from: https://pkg00-atx.netgate.com/pkg/pfSense_plus-v22_05_armv7-core/packagesite.pkg with opts "i"
                  DBG(1)[52987]> Fetch: fetcher chosen: https
                  DBG(1)[52987]> Request to fetch pkg+https://firmware.netgate.com/pkg/pfSense_plus-v22_05_armv7-core/packagesite.txz
                  DBG(1)[52987]> opening libfetch fetcher
                  DBG(1)[52987]> Fetch > libfetch: connecting
                  DBG(1)[52987]> Fetch: fetching from: https://pkg00-atx.netgate.com/pkg/pfSense_plus-v22_05_armv7-core/packagesite.txz with opts "i"
                  DBG(1)[52987]> Fetch: fetcher chosen: https
                  pfSense-core repository is up to date.
                  Updating pfSense repository catalogue...
                  DBG(1)[52987]> PkgRepo: verifying update for pfSense
                  DBG(1)[52987]> Pkgrepo, begin update of '/var/db/pkg/repo-pfSense.sqlite'
                  DBG(1)[52987]> Request to fetch pkg+https://firmware.netgate.com/pkg/pfSense_plus-v22_05_armv7-pfSense_plus_v22_05/meta.conf
                  DBG(1)[52987]> opening libfetch fetcher
                  DBG(1)[52987]> Fetch > libfetch: connecting
                  DBG(1)[52987]> Fetch: fetching from: https://pkg00-atx.netgate.com/pkg/pfSense_plus-v22_05_armv7-pfSense_plus_v22_05/meta.conf with opts "i"
                  DBG(1)[52987]> Fetch: fetcher chosen: https
                  DBG(1)[52987]> Request to fetch pkg+https://firmware.netgate.com/pkg/pfSense_plus-v22_05_armv7-pfSense_plus_v22_05/packagesite.pkg
                  DBG(1)[52987]> opening libfetch fetcher
                  DBG(1)[52987]> Fetch > libfetch: connecting
                  DBG(1)[52987]> Fetch: fetching from: https://pkg00-atx.netgate.com/pkg/pfSense_plus-v22_05_armv7-pfSense_plus_v22_05/packagesite.pkg with opts "i"
                  DBG(1)[52987]> Fetch: fetcher chosen: https
                  DBG(1)[52987]> Request to fetch pkg+https://firmware.netgate.com/pkg/pfSense_plus-v22_05_armv7-pfSense_plus_v22_05/packagesite.txz
                  DBG(1)[52987]> opening libfetch fetcher
                  DBG(1)[52987]> Fetch > libfetch: connecting
                  DBG(1)[52987]> Fetch: fetching from: https://pkg00-atx.netgate.com/pkg/pfSense_plus-v22_05_armv7-pfSense_plus_v22_05/packagesite.txz with opts "i"
                  DBG(1)[52987]> Fetch: fetcher chosen: https
                  pfSense repository is up to date.
                  All repositories are up to date.
                  

                  Yours will probably have a bunch of errors in there.

                  Re-installing clean is probably going to be fastest though, I agree.

                  Steve

                  Nope. I'm not getting anything. null. No tails, no errors, nothing.

                  1 Reply Last reply Reply Quote 0
                  • stephenw10S
                    stephenw10 Netgate Administrator
                    last edited by

                    Like it tries to run and has no output? Or it just finishes with no output?
                    Both would be very odd....

                    M 1 Reply Last reply Reply Quote 0
                    • M
                      mike_broxt @stephenw10
                      last edited by mike_broxt

                      @stephenw10 said in Broken packages no updates available 22.05-RELEASE:

                      Like it tries to run and has no output? Or it just finishes with no output?
                      Both would be very odd....

                      No output at all. When I press enter it goes to the the next line waiting for the command. Like nothing was entered previously. Like I typed CTRL + C. :)

                      I've submitted a ticket for the stable image. Thanks

                      1 Reply Last reply Reply Quote 0
                      • stephenw10S
                        stephenw10 Netgate Administrator
                        last edited by

                        Hmm, yeah, that's not something I've seen before then. Clean reinstall would be best.

                        Steve

                        M 1 Reply Last reply Reply Quote 0
                        • M
                          mike_broxt @stephenw10
                          last edited by

                          @stephenw10 Thanks Steve! Everything is ok now. I've built a new image and restored my backup. Yeah you were right guys, it took at least 40 min to reinstall and update packages in the background. I wish I can monitor all background processes, to be able to understand what is happening behind the scene.

                          1 Reply Last reply Reply Quote 1
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