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    Broken packages no updates available 22.05-RELEASE

    Scheduled Pinned Locked Moved General pfSense Questions
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    • M Offline
      mike_broxt
      last edited by mike_broxt

      Hello,

      I have upgraded SG-1100 to the latest 22.05-RELEASE. After upgrade first it didn't want to reboot by itself after half and hour so I need to hard reset it. When I finally got into the admin menu, I saw no packages installed. Please see attachment below. https://forum.netgate.com/unread

      52349f5b-91df-4f72-b85a-bd0c06d4528e-image.png

      When I go to System -> packages I don't see packages, and also I'm not able to see any packages, nor available packages list is available. Kind of stuck.

      c70ca054-1bbb-4785-8ff2-2a02e9d30f53-image.png
      Any help appreciate it,

      p.s. I tried to import latest backup file and it says something like couldn't find proper repository to match" or something like that.

      Thanks

      1 Reply Last reply Reply Quote 0
      • jimpJ jimp moved this topic from Problems Installing or Upgrading pfSense Software on
      • stephenw10S Online
        stephenw10 Netgate Administrator
        last edited by

        At the command line run: pkg-static -d update

        What error(s) does it report?

        Steve

        M 1 Reply Last reply Reply Quote 0
        • M Offline
          mike_broxt @stephenw10
          last edited by

          @stephenw10 said in Broken packages no updates available 22.05-RELEASE:

          At the command line run: pkg-static -d update

          What error(s) does it report?

          Steve

          Just a device ID nothing else. I tried to restore backup that didn't work. I ended up resetting it to the factory settings, and the problem is still there. It can't check the updates of the device, nor packages are available. When I reset I got at the end an error saying something like " it wasn't possible to identify whick pfsense kernel is installed"

          What else can I do?

          Thanks

          S M 2 Replies Last reply Reply Quote 0
          • S Offline
            SteveITS Rebel Alliance @mike_broxt
            last edited by

            @mike_broxt I'd strongly consider reinstalling and restoring your backup file.
            https://docs.netgate.com/pfsense/en/latest/solutions/sg-1100/reinstall-pfsense.html

            Updates on slower storage can easily take 10-15 minutes but 30 seems long. Did you uninstall packages before the update? If not it still might not have been finished...

            Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
            When upgrading, allow 10-15 minutes to reboot, or more depending on packages, and device or disk speed.
            Upvote 👍 helpful posts!

            1 Reply Last reply Reply Quote 0
            • stephenw10S Online
              stephenw10 Netgate Administrator
              last edited by

              When you run that command you should see quite a lot of output, even when it succeeds:

              [22.05-RELEASE][admin@fw1.stevew.lan]/root: pkg-static -d update
DBG(1)[52987]> pkg initialized
Updating pfSense-core repository catalogue...
DBG(1)[52987]> PkgRepo: verifying update for pfSense-core
DBG(1)[52987]> Pkgrepo, begin update of '/var/db/pkg/repo-pfSense-core.sqlite'
DBG(1)[52987]> Request to fetch pkg+https://firmware.netgate.com/pkg/pfSense_plus-v22_05_armv7-core/meta.conf
DBG(1)[52987]> opening libfetch fetcher
DBG(1)[52987]> Fetch > libfetch: connecting
DBG(1)[52987]> Fetch: fetching from: https://pkg00-atx.netgate.com/pkg/pfSense_plus-v22_05_armv7-core/meta.conf with opts "i"
DBG(1)[52987]> Fetch: fetcher chosen: https
DBG(1)[52987]> Request to fetch pkg+https://firmware.netgate.com/pkg/pfSense_plus-v22_05_armv7-core/packagesite.pkg
DBG(1)[52987]> opening libfetch fetcher
DBG(1)[52987]> Fetch > libfetch: connecting
DBG(1)[52987]> Fetch: fetching from: https://pkg00-atx.netgate.com/pkg/pfSense_plus-v22_05_armv7-core/packagesite.pkg with opts "i"
DBG(1)[52987]> Fetch: fetcher chosen: https
DBG(1)[52987]> Request to fetch pkg+https://firmware.netgate.com/pkg/pfSense_plus-v22_05_armv7-core/packagesite.txz
DBG(1)[52987]> opening libfetch fetcher
DBG(1)[52987]> Fetch > libfetch: connecting
DBG(1)[52987]> Fetch: fetching from: https://pkg00-atx.netgate.com/pkg/pfSense_plus-v22_05_armv7-core/packagesite.txz with opts "i"
DBG(1)[52987]> Fetch: fetcher chosen: https
pfSense-core repository is up to date.
Updating pfSense repository catalogue...
DBG(1)[52987]> PkgRepo: verifying update for pfSense
DBG(1)[52987]> Pkgrepo, begin update of '/var/db/pkg/repo-pfSense.sqlite'
DBG(1)[52987]> Request to fetch pkg+https://firmware.netgate.com/pkg/pfSense_plus-v22_05_armv7-pfSense_plus_v22_05/meta.conf
DBG(1)[52987]> opening libfetch fetcher
DBG(1)[52987]> Fetch > libfetch: connecting
DBG(1)[52987]> Fetch: fetching from: https://pkg00-atx.netgate.com/pkg/pfSense_plus-v22_05_armv7-pfSense_plus_v22_05/meta.conf with opts "i"
DBG(1)[52987]> Fetch: fetcher chosen: https
DBG(1)[52987]> Request to fetch pkg+https://firmware.netgate.com/pkg/pfSense_plus-v22_05_armv7-pfSense_plus_v22_05/packagesite.pkg
DBG(1)[52987]> opening libfetch fetcher
DBG(1)[52987]> Fetch > libfetch: connecting
DBG(1)[52987]> Fetch: fetching from: https://pkg00-atx.netgate.com/pkg/pfSense_plus-v22_05_armv7-pfSense_plus_v22_05/packagesite.pkg with opts "i"
DBG(1)[52987]> Fetch: fetcher chosen: https
DBG(1)[52987]> Request to fetch pkg+https://firmware.netgate.com/pkg/pfSense_plus-v22_05_armv7-pfSense_plus_v22_05/packagesite.txz
DBG(1)[52987]> opening libfetch fetcher
DBG(1)[52987]> Fetch > libfetch: connecting
DBG(1)[52987]> Fetch: fetching from: https://pkg00-atx.netgate.com/pkg/pfSense_plus-v22_05_armv7-pfSense_plus_v22_05/packagesite.txz with opts "i"
DBG(1)[52987]> Fetch: fetcher chosen: https
pfSense repository is up to date.
All repositories are up to date.

              Yours will probably have a bunch of errors in there.

              Re-installing clean is probably going to be fastest though, I agree.

              Steve

              M 1 Reply Last reply Reply Quote 0
              • M Offline
                mike_broxt @mike_broxt
                last edited by

                @mike_broxt said in Broken packages no updates available 22.05-RELEASE:

                @stephenw10 said in Broken packages no updates available 22.05-RELEASE:

                At the command line run: pkg-static -d update

                What error(s) does it report?

                Steve

                Just a device ID nothing else. I tried to restore backup that didn't work. I ended up resetting it to the factory settings, and the problem is still there. It can't check the updates of the device, nor packages are available. When I reset I got at the end an error saying something like " it wasn't possible to identify whick pfsense kernel is installed"

                What else can I do?

                Thanks

                I think that's the only option left I tried everything. Thanks for the tip for setting off packages before upgrade. Thanks

                1 Reply Last reply Reply Quote 0
                • M Offline
                  mike_broxt @stephenw10
                  last edited by

                  @stephenw10 said in Broken packages no updates available 22.05-RELEASE:

                  When you run that command you should see quite a lot of output, even when it succeeds:

                  [22.05-RELEASE][admin@fw1.stevew.lan]/root: pkg-static -d update
DBG(1)[52987]> pkg initialized
Updating pfSense-core repository catalogue...
DBG(1)[52987]> PkgRepo: verifying update for pfSense-core
DBG(1)[52987]> Pkgrepo, begin update of '/var/db/pkg/repo-pfSense-core.sqlite'
DBG(1)[52987]> Request to fetch pkg+https://firmware.netgate.com/pkg/pfSense_plus-v22_05_armv7-core/meta.conf
DBG(1)[52987]> opening libfetch fetcher
DBG(1)[52987]> Fetch > libfetch: connecting
DBG(1)[52987]> Fetch: fetching from: https://pkg00-atx.netgate.com/pkg/pfSense_plus-v22_05_armv7-core/meta.conf with opts "i"
DBG(1)[52987]> Fetch: fetcher chosen: https
DBG(1)[52987]> Request to fetch pkg+https://firmware.netgate.com/pkg/pfSense_plus-v22_05_armv7-core/packagesite.pkg
DBG(1)[52987]> opening libfetch fetcher
DBG(1)[52987]> Fetch > libfetch: connecting
DBG(1)[52987]> Fetch: fetching from: https://pkg00-atx.netgate.com/pkg/pfSense_plus-v22_05_armv7-core/packagesite.pkg with opts "i"
DBG(1)[52987]> Fetch: fetcher chosen: https
DBG(1)[52987]> Request to fetch pkg+https://firmware.netgate.com/pkg/pfSense_plus-v22_05_armv7-core/packagesite.txz
DBG(1)[52987]> opening libfetch fetcher
DBG(1)[52987]> Fetch > libfetch: connecting
DBG(1)[52987]> Fetch: fetching from: https://pkg00-atx.netgate.com/pkg/pfSense_plus-v22_05_armv7-core/packagesite.txz with opts "i"
DBG(1)[52987]> Fetch: fetcher chosen: https
pfSense-core repository is up to date.
Updating pfSense repository catalogue...
DBG(1)[52987]> PkgRepo: verifying update for pfSense
DBG(1)[52987]> Pkgrepo, begin update of '/var/db/pkg/repo-pfSense.sqlite'
DBG(1)[52987]> Request to fetch pkg+https://firmware.netgate.com/pkg/pfSense_plus-v22_05_armv7-pfSense_plus_v22_05/meta.conf
DBG(1)[52987]> opening libfetch fetcher
DBG(1)[52987]> Fetch > libfetch: connecting
DBG(1)[52987]> Fetch: fetching from: https://pkg00-atx.netgate.com/pkg/pfSense_plus-v22_05_armv7-pfSense_plus_v22_05/meta.conf with opts "i"
DBG(1)[52987]> Fetch: fetcher chosen: https
DBG(1)[52987]> Request to fetch pkg+https://firmware.netgate.com/pkg/pfSense_plus-v22_05_armv7-pfSense_plus_v22_05/packagesite.pkg
DBG(1)[52987]> opening libfetch fetcher
DBG(1)[52987]> Fetch > libfetch: connecting
DBG(1)[52987]> Fetch: fetching from: https://pkg00-atx.netgate.com/pkg/pfSense_plus-v22_05_armv7-pfSense_plus_v22_05/packagesite.pkg with opts "i"
DBG(1)[52987]> Fetch: fetcher chosen: https
DBG(1)[52987]> Request to fetch pkg+https://firmware.netgate.com/pkg/pfSense_plus-v22_05_armv7-pfSense_plus_v22_05/packagesite.txz
DBG(1)[52987]> opening libfetch fetcher
DBG(1)[52987]> Fetch > libfetch: connecting
DBG(1)[52987]> Fetch: fetching from: https://pkg00-atx.netgate.com/pkg/pfSense_plus-v22_05_armv7-pfSense_plus_v22_05/packagesite.txz with opts "i"
DBG(1)[52987]> Fetch: fetcher chosen: https
pfSense repository is up to date.
All repositories are up to date.

                  Yours will probably have a bunch of errors in there.

                  Re-installing clean is probably going to be fastest though, I agree.

                  Steve

                  Nope. I'm not getting anything. null. No tails, no errors, nothing.

                  1 Reply Last reply Reply Quote 0
                  • stephenw10S Online
                    stephenw10 Netgate Administrator
                    last edited by

                    Like it tries to run and has no output? Or it just finishes with no output?
                    Both would be very odd....

                    M 1 Reply Last reply Reply Quote 0
                    • M Offline
                      mike_broxt @stephenw10
                      last edited by mike_broxt

                      @stephenw10 said in Broken packages no updates available 22.05-RELEASE:

                      Like it tries to run and has no output? Or it just finishes with no output?
                      Both would be very odd....

                      No output at all. When I press enter it goes to the the next line waiting for the command. Like nothing was entered previously. Like I typed CTRL + C. :)

                      I've submitted a ticket for the stable image. Thanks

                      1 Reply Last reply Reply Quote 0
                      • stephenw10S Online
                        stephenw10 Netgate Administrator
                        last edited by

                        Hmm, yeah, that's not something I've seen before then. Clean reinstall would be best.

                        Steve

                        M 1 Reply Last reply Reply Quote 0
                        • M Offline
                          mike_broxt @stephenw10
                          last edited by

                          @stephenw10 Thanks Steve! Everything is ok now. I've built a new image and restored my backup. Yeah you were right guys, it took at least 40 min to reinstall and update packages in the background. I wish I can monitor all background processes, to be able to understand what is happening behind the scene.

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