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    Intermmitent internet outages

    Scheduled Pinned Locked Moved General pfSense Questions
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    • R
      rementis
      last edited by rementis

      I am seeing my internet access drop for a few minutes pretty frequently.
      I see these entries in the system logs, do they indicate an issue on the ISP side?

      Oct 18 07:24:23 dpinger 6634 WAN_DHCP6 fe80::fab7:e2ff:fe05:9419%igc0: Clear latency 27518us stddev 57903us loss 5%
      Oct 18 07:24:23 dpinger 157 WAN_DHCP 8.8.8.8: Clear latency 19383us stddev 1766us loss 5%
      Oct 18 07:20:30 dpinger 6634 WAN_DHCP6 fe80::fab7:e2ff:fe05:9419%igc0: Alarm latency 43289us stddev 99336us loss 22%
      Oct 18 07:20:29 dpinger 157 WAN_DHCP 8.8.8.8: Alarm latency 19045us stddev 1618us loss 22%
      Oct 18 05:18:19 dpinger 6634 WAN_DHCP6 fe80::fab7:e2ff:fe05:9419%igc0: Clear latency 49393us stddev 165610us loss 15%
      Oct 18 05:18:18 dpinger 157 WAN_DHCP 8.8.8.8: Clear latency 20822us stddev 5144us loss 14%
      Oct 18 05:16:56 dpinger 6634 WAN_DHCP6 fe80::fab7:e2ff:fe05:9419%igc0: Alarm latency 29724us stddev 45718us loss 21%
      Oct 18 05:16:55 dpinger 157 WAN_DHCP 8.8.8.8: Alarm latency 21949us stddev 14565us loss 21%

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      • V
        viragomann @rementis
        last edited by

        @rementis
        The logs generally indicate that you don't get reponds from 8.8.8.8 to every Ping requests.

        However, since I presume that the server is present all the time and responding to all pings, I think it"s an issued with your Internet connection.

        Is pfSense connected directly to the ISP or is there a modem or a router in front of it?

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        • R
          rementis @viragomann
          last edited by

          @viragomann pfsense is connected to the cable modem. The interface/logs on the modem are useless unfortunately. Netgear crap.

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          • V
            viragomann @rementis
            last edited by

            @rementis
            I guess, the modem belongs to the ISP. So you can say it"s an issue at ISP side.

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            • stephenw10S
              stephenw10 Netgate Administrator
              last edited by

              Mmm, those look like real upstream issues unless you have something that shows otherwise.

              Steve

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