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    DNS Resolver and Forwarder not Working

    Scheduled Pinned Locked Moved DHCP and DNS
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    • T Offline
      tactilebiscuit4
      last edited by

      I have a new PFSENSE box that I set up. However, its not resolving any hostnames using the DNS Resolver and DNS Forwarder. If I set the DNS servers to Cloudflares and Googles in the DHCP server settings, it works fine and I am able to connect to the internet. If I manually set the DNS servers in Windows, it works just fine. When using the Resolver or forwarder, I can't resolve any hostnames but I can ping 8.8.8.8 (Google) and 1.1.1.1(Cloudflare). I may have configured something wrong, as this is my first pfsense box. But I am at a loss, I have not idea whats happening. Crude diagram below

      e7b1c2b0-6f34-4f44-bc5e-8c7a276ae831-image.png

      S V GertjanG 3 Replies Last reply Reply Quote 0
      • S Offline
        SteveITS Rebel Alliance @tactilebiscuit4
        last edited by

        @tactilebiscuit4 LAN has a default allow-any rule. Did you allow traffic from OPT1 and 2 to pfSense port 53 (TCP and UDP)?

        Is the setting "Network Interfaces" set to All so it's listening on all three?

        Do you have DNS Query Forwarding on or off?

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        • T Offline
          tactilebiscuit4 @SteveITS
          last edited by

          @steveits I have firewall rules like the image for LAN OPT1 and OPT2.
          5e20089a-339b-49da-bcb5-2ef9e0da5861-image.png

          Network interfaces is set to all and Forwarding is off currently, but doesn't fix the issue when its on.

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          • V Offline
            viragomann @tactilebiscuit4
            last edited by

            @tactilebiscuit4
            Did you mess with the outbound NAT?

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            • T Offline
              tactilebiscuit4 @viragomann
              last edited by

              @viragomann I haven't messed with it at all. It's still the default setting.

              V 1 Reply Last reply Reply Quote 0
              • V Offline
                viragomann @tactilebiscuit4
                last edited by

                @tactilebiscuit4
                Did you also state the Cloudflare and Googel server in System > General Setup?

                What if you try to resolve a host name on pfSense in Diagnostics > DNS Lookup?

                What do you get if you resolve a name with nslookup on Windows? What is the responding server?

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                • GertjanG Offline
                  Gertjan @tactilebiscuit4
                  last edited by

                  @tactilebiscuit4

                  Your image is strange.

                  A modem in bridge mode on the left side.
                  The line between this modem goes to the pfSense box : to it's WAN interface.
                  What is the other WAN round circle in the right bottom corner ?

                  No "help me" PM's please. Use the forum, the community will thank you.
                  Edit : and where are the logs ??

                  johnpozJ 1 Reply Last reply Reply Quote 0
                  • johnpozJ Offline
                    johnpoz LAYER 8 Global Moderator @Gertjan
                    last edited by

                    @gertjan said in DNS Resolver and Forwarder not Working:

                    What is the other WAN round circle in the right bottom corner ?

                    Good question ;)

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                    • T Offline
                      tactilebiscuit4 @viragomann
                      last edited by

                      @viragomann I did set them in General Setup. I get the below picture when doing DNS lookup from the pfsense box. 8c514b9a-563d-4cba-bc4d-79824c3710f9-image.png

                      On windows it gives me the IP of the PFSense router but doesn't resolve the hostname of my router and then tells me the DNS request timed-out.

                      S 1 Reply Last reply Reply Quote 0
                      • T Offline
                        tactilebiscuit4 @johnpoz
                        last edited by tactilebiscuit4

                        @johnpoz @gertjan Sorry its my poor diagraming skills lol. I was thinking about the 4 ports on the box and didn't think out how that looked. d07b861b-cf3a-43a5-9491-3c93fe6de720-image.png

                        Modem is plugged into the WAN port and getting a valid Public IP

                        GertjanG 1 Reply Last reply Reply Quote 0
                        • GertjanG Offline
                          Gertjan @tactilebiscuit4
                          last edited by

                          @tactilebiscuit4

                          Ok, that looks pretty basic to me.
                          I have nearly the same setup, with the exception my ISP device is a router, delivering a RFC1918 like "192.168.10.3" as a WAN IP to my pfSense.
                          When setting up pfSense it has initially just a LAN (no OPTx) and a WAN.
                          Just giving it a host name, a domain name and leaving the DNS server list empty :

                          a74dd599-0e5f-4431-a0bc-ace1f2130cf1-image.png

                          and everything start to work.

                          A less known secret is (and please keep this for yourself) is that pfSense is like every other router you can buy out there.
                          I presume you had to chose as a WAN access the "pppoe" mode, and enter a ISP user + password. And that's it, DNS will start working. pfSense will work.

                          Now you can create your OPTx interfaces like this :

                          4c54cd62-adf5-4e6d-9eda-55455ad81bb8-image.png

                          and define a pass firewall rule for these interfaces.
                          Then add a DHCP server instance for these interfaces with a IP pool.
                          And done.

                          No "help me" PM's please. Use the forum, the community will thank you.
                          Edit : and where are the logs ??

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                          • S Offline
                            SteveITS Rebel Alliance @tactilebiscuit4
                            last edited by

                            @tactilebiscuit4 Can pfSense traceroute to 8.8.8.8? (Diagnostics menu)

                            Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
                            When upgrading, allow 10-15 minutes to reboot, or more depending on packages, and device or disk speed.
                            Upvote 👍 helpful posts!

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                            • T Offline
                              tactilebiscuit4 @SteveITS
                              last edited by

                              @steveits 91e6e0e2-a0de-472e-a10a-649b5443c6d2-image.png

                              It can traceroute Googles DNS IP

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                              • T Offline
                                tactilebiscuit4 @Gertjan
                                last edited by

                                @gertjan Right, I have done that. However, I didn't set up the WAN interface with PPPoE. I set it using DHCP. It gets the correct Public IP. The DNS didn't work even before I set up my OPT1 and OPT2 interfaces. I have a 1200 mbit connection with Xfinity.

                                V GertjanG 2 Replies Last reply Reply Quote 0
                                • V Offline
                                  viragomann @tactilebiscuit4
                                  last edited by

                                  @tactilebiscuit4
                                  Can you please post the outputs of

                                  ifconfig
                                  

                                  and also of

                                  dig @8.8.8.8 google.com
                                  
                                  1 Reply Last reply Reply Quote 0
                                  • GertjanG Offline
                                    Gertjan @tactilebiscuit4
                                    last edited by

                                    @tactilebiscuit4 said in DNS Resolver and Forwarder not Working:

                                    I set it using DHCP.

                                    Have you checked (set) this option on the General > System setup page :

                                    fe206c0f-3747-4d5c-b273-60a574fc3d1d-image.png

                                    ?

                                    Is there a open access to "all internet addresses", port 53, protocol UDP and TCP ?

                                    No "help me" PM's please. Use the forum, the community will thank you.
                                    Edit : and where are the logs ??

                                    T 1 Reply Last reply Reply Quote 0
                                    • T Offline
                                      tactilebiscuit4 @Gertjan
                                      last edited by

                                      @gertjan @johnpoz @viragomann @SteveITS I seem to have fixed the issue over the weekend. I am not sure what was wrong but re-installing with the newest version allowed me to use the DNS Resolver. I was using an older version. But installing with 2.6.0 fixed the issue for me. I did notice, however, that when rebooting with the older version, the DNS Resolver service was taking a while to start up. I never actually chekced the services running on the router so its possible that the service was just not able to start. I did "Restart" the service through the Web GUI a few times and it never gave me any indication that it didn't work. Its possible the service was not actually started or in a hung state. Thanks for all your help though, really appreciate all the responses!

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