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    pFSense Beginner - How to Configure WAN

    Scheduled Pinned Locked Moved General pfSense Questions
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    • C
      Chrisan
      last edited by

      Hey everyone - new to pFSense and hope you can help me with what I hope is a simple question. I'm in the interface on the pFSense computer and am selecting option 2 - "Set Interfaces IP Address." I selected LAN and configured the LAN similar to that on the old router. It seemed to work as I can access the pFSense web interface. But I have no idea how to configure the WAN. The cable modem is a Netgear Nighthawk CM 1150V. It has an IP of 192.168.100.1. I tried that to configure the WAN but still can't access the internet. The web interface says both the LAN and WAN are up
      2.png 1.png Please let me know what other info might be needed.
      Thx, Chris

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        rcoleman-netgate Netgate @Chrisan
        last edited by

        @chrisan said in pFSense Beginner - How to Configure WAN:

        It has an IP of 192.168.100.1. I tried that to configure the WAN but still can't access the internet.

        Can you put the cable modem into Bridging mode?

        Is your WAN address set to DHCP? I suspect you made it static.

        Ryan
        Repeat, after me: MESH IS THE DEVIL! MESH IS THE DEVIL!
        Requesting firmware for your Netgate device? https://go.netgate.com
        Switching: Mikrotik, Netgear, Extreme
        Wireless: Aruba, Ubiquiti

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          Chrisan @rcoleman-netgate
          last edited by

          @rcoleman-netgate It was set to DHCP and that didn't work either. But I will try it again and report back,
          Thx Chris

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            rcoleman-netgate Netgate @Chrisan
            last edited by

            @chrisan With cable modems you might have to reboot to get it to work. 192.168.100.1 is the default "monitor" IP of the cable modem, this is super common with Netgear modems (I've owned dozens).

            Reboot the modem, connect pfSense WAN, set to DHCP and it should be good.

            Ryan
            Repeat, after me: MESH IS THE DEVIL! MESH IS THE DEVIL!
            Requesting firmware for your Netgate device? https://go.netgate.com
            Switching: Mikrotik, Netgear, Extreme
            Wireless: Aruba, Ubiquiti

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            • C
              Chrisan @rcoleman-netgate
              last edited by

              @rcoleman-netgate Hey Ryan thanks I'll give that a try. Have a couple other things to move on to at the moment but will report results and close the loop when I try your suggestion.. Thx again.

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                Chrisan @Chrisan
                last edited by

                @chrisan Hey Ryan and all,
                Thanks for the help so far but I am doing something wrong and not able to make it work, I unplugged the cable modem then plugged it back in to let it reset, I then connected the cable from the psSense computer to the cable modem. Then reset the WAN interface to IPV4 via DHCP. "No" for IPV6 via DHCP and "Enter" for no IPV6 address. Still no internet access for the one LAN computer I am testing this on. A couple pics are attached. Note message "network is unreachanble" on the one pic. I would think that is not normal?
                Thx, ChrisRouter 2.jpg Router 1.jpg

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                • R
                  rcoleman-netgate Netgate @Chrisan
                  last edited by

                  @chrisan I would simply, if possible, factory default and boot the system without the cable modem connected/configured. Get into the GUI.

                  Then set your WAN interface to igb3

                  Then connect your cable modem

                  Ryan
                  Repeat, after me: MESH IS THE DEVIL! MESH IS THE DEVIL!
                  Requesting firmware for your Netgate device? https://go.netgate.com
                  Switching: Mikrotik, Netgear, Extreme
                  Wireless: Aruba, Ubiquiti

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                    Chrisan @rcoleman-netgate
                    last edited by

                    @rcoleman-netgate Hello, I unplugged all cables from the NIC and hit option 4 to reset to factory defaults. Then 5 to reboot the pPSense machine. When it came back up it still showed
                    WAN ==> igb3
                    LAN ==> igb2
                    which struck me as odd as I thought option 4 would reset everything.

                    Anyway, by GUI I'm not sure if you meant the web interface or the interface from the pFSense machine but the point was moot as I can no longer access the web interface after the reset. So I set the WAN to DHCP again using option 2. Then plugged the WAN cable in but the computer on the LAN still can't access the internet. Thoughts?
                    Thx, Chris

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                    • R
                      rcoleman-netgate Netgate @Chrisan
                      last edited by

                      @chrisan said in pFSense Beginner - How to Configure WAN:

                      which struck me as odd as I thought option 4 would reset everything.

                      It should. You're running an old release of pfSense CE. Is there a reason you're doing 2.5.2 instead of 2.6?

                      Ryan
                      Repeat, after me: MESH IS THE DEVIL! MESH IS THE DEVIL!
                      Requesting firmware for your Netgate device? https://go.netgate.com
                      Switching: Mikrotik, Netgear, Extreme
                      Wireless: Aruba, Ubiquiti

                      1 Reply Last reply Reply Quote 0
                      • S
                        SteveITS Galactic Empire @Chrisan
                        last edited by

                        @chrisan If you use Diagnostics/Traceroute to say 8.8.8.8 how far does it get?

                        Pre-2.7.2/23.09: Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
                        When upgrading, allow 10-15 minutes to restart, or more depending on packages and device speed.
                        Upvote 👍 helpful posts!

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                          Chrisan @SteveITS
                          last edited by

                          @steveits Hi Steve, thanks for responding. My setup is really messed up and I can no longer access the web interface for some reason. I'm going to try Ryan's suggestion for now and install 2.6 and start over.
                          Chris

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                            Chrisan @Chrisan
                            last edited by

                            @chrisan This project is getting to be a real cluster. I attempted to install 2.6 and the install seemed successful. But when I rebooted 2.5.2 launched. Thinking I reinstalled the old software by mistake I went through the install process again. It didn't really say the version being installed anywhere but the default file partition scheme was ZFS, and I believe that was first launched on 2.6. Not really sure what to do now except maybe reformat the SSD and start over.

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                              rcoleman-netgate Netgate @Chrisan
                              last edited by

                              @chrisan Do you have multiple hard drives running ZFS installs? If so it might boot to the older release.

                              Ryan
                              Repeat, after me: MESH IS THE DEVIL! MESH IS THE DEVIL!
                              Requesting firmware for your Netgate device? https://go.netgate.com
                              Switching: Mikrotik, Netgear, Extreme
                              Wireless: Aruba, Ubiquiti

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                                Chrisan @rcoleman-netgate
                                last edited by

                                @rcoleman-netgate One SSD and that's all. One NIC with 4 ports and my humble goal was to just configure one as WAN and one as LAN and try to get it to work for an internet connection. That's it. Real simple. So far I have failed and probably won't work on it again until next weekend.
                                Thx, Chris

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                                • R
                                  rcoleman-netgate Netgate @Chrisan
                                  last edited by

                                  @chrisan I would verify that you wrote 2.6-RELEASE to the flash drive (by writing it again) and giving it another run. There's no reason a new install should show 2.5.2 unless it failed to commit the write to a drive that it was already on. That said it could explain the factory reset not working if your SSD is switched to read-only mode.

                                  Ryan
                                  Repeat, after me: MESH IS THE DEVIL! MESH IS THE DEVIL!
                                  Requesting firmware for your Netgate device? https://go.netgate.com
                                  Switching: Mikrotik, Netgear, Extreme
                                  Wireless: Aruba, Ubiquiti

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                                  • C
                                    Chrisan @rcoleman-netgate
                                    last edited by

                                    @rcoleman-netgate Ryan, I have already installed it at least twice but I will try again just for grins. And I tend to agree, I think their is a write issue with the SSD.

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                                      Chrisan @Chrisan
                                      last edited by

                                      @chrisan Tried again, twice. No success. Going to knock off for the evening. Thx for the help so far.

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                                      • stephenw10S
                                        stephenw10 Netgate Administrator
                                        last edited by

                                        That sure reads like a bad SSD. I would expect to see a bunch of errors at boot and during the install though.

                                        As a test you can probably install to another USB drive and then boot from that. I would not recommend doing that for anything but a test though.

                                        Steve

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                                        • C
                                          Chrisan
                                          last edited by

                                          Merry Christmas and happy holidays everyone!
                                          I had a few moments today to dive back into my pFSense project. Here is where I am at:

                                          1. Successfully installed V2.6
                                          2. Verified NIC ports using the autodetect option so I know I'm plugged in correctly
                                          3. Configured WAN to DHCP both V4 and 6
                                          4. Configured LAN to the default IP options
                                          5. Got into the webGUI and worked through the setup wizard until I got to the Setup Completed screen
                                          6. The last setup wizard screen presented some options like "take a survey." I couldn't connect on any of them. And couldn't connect on some popular websites like Yahoo that I tried. I tried to reset the cable modem a couple times with no luck.

                                          My setup: Netgear Nighthawk cable modem ===> pFSense computer ===> desktop computer with a known good NIC. That's it nothing else.

                                          Any thoughts would be appreciated. Thx

                                          A couple shots from my work today:
                                          IMG_0674.jpg IMG_0673.jpg

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                                          • JKnottJ
                                            JKnott @Chrisan
                                            last edited by

                                            @chrisan

                                            Normally, you set the WAN to DHCP and the ISP provides all the details. I haven't had a manual config since I first got an Internet connection, back in the early 90s, when I used SLIP over a dial up modem.

                                            BTW, you may want to use a newer version of pfSense. The current version is 2.6.0. Do an update when you get connected.

                                            PfSense running on Qotom mini PC
                                            i5 CPU, 4 GB memory, 32 GB SSD & 4 Intel Gb Ethernet ports.
                                            UniFi AC-Lite access point

                                            I haven't lost my mind. It's around here...somewhere...

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