Netgate 7100 SFP+ Module MAC Address Issue

NOC_DDO

Hi Netgate Community,

We are currently having problems with an SFP module on our NETGATE 7100 (22.05-RELEASE (amd64)).
When starting the Netgate if the module is plugged in the MAC address of the SFP port is 00:00:00:00:00:00 whereas if you plug in the SFP module after booting the MAC address is fine...
Yet the model of the module seems to be correctly recognized (and therefore supported?) by the Netgate (below the information in "normal" situation) :

ix0: flags=8843<UP,BROADCAST,RUNNING,SIMPLEX,MULTICAST> metric 0 mtu 1500
options=e138bb<RXCSUM,TXCSUM,VLAN_MTU,VLAN_HWTAGGING,JUMBO_MTU,VLAN_HWCSUM,WOL_UCAST,WOL_MCAST,WOL_MAGIC,VLAN_HWFILTER,RXCSUM_IPV6,TXCSUM_IPV6>
	ether 00:08:a2:12:d3:6a
	inet6 fe80::208:a2ff:fe12:d36a%ix0 prefixlen 64 scopeid 0x5
	inet 10.3.254.2 netmask 0xfffffffc broadcast 10.3.254.3
	media: Ethernet autoselect (Unknown <rxpause,txpause>)
	status: active
	nd6 options=21<PERFORMNUD,AUTO_LINKLOCAL>
	plugged: SFP/SFP+/SFP28 10G Base-ER (LC)
	vendor: FS PN: SFP-10GER-55 SN: G2220131744 DATE: 2022-06-24
	module temperature: 46.88 C Voltage: 3.27 Volts
	RX: 0.51 mW (-2.91 dBm) TX: 1.51 mW (1.80 dBm)

For now we work around the problem by booting with the port unplugged but this is not a production situation.
And the status media: Ethernet autoselect (Unknown <rxpause,txpause>) is also abnormal.

Has anyone come across this problem before ?
Thank you for your answers

stephenw10

What speed is it actually linked at? What is it linked to?

Does it make any difference if you boot with or without the fiber connected?

If you spoof the MAC address does that get applied correctly?

What does the output of ifconfig -vvm ix0 show as the available media/link types?

No, I haven't seen that before.

Steve

NOC_DDO

Hi,

The port is connected to a 10GB dark fiber on each side.
Yes there is a noticeable difference:

if the MAC address is spoofed and we boot with the module plugged in, it works
if the MAC address is not spoofed and we boot with the module plugged in, the MAC address is 00:00:00:00:00
if we boot without the module being plugged in, it works in any case
Below is the result of the command :

ix0: flags=8843<UP,BROADCAST,RUNNING,SIMPLEX,MULTICAST> metric 0 mtu 1500
	options=e138bb<RXCSUM,TXCSUM,VLAN_MTU,VLAN_HWTAGGING,JUMBO_MTU,VLAN_HWCSUM,WOL_UCAST,WOL_MCAST,WOL_MAGIC,VLAN_HWFILTER,RXCSUM_IPV6,TXCSUM_IPV6>
	capabilities=f53fbb<RXCSUM,TXCSUM,VLAN_MTU,VLAN_HWTAGGING,JUMBO_MTU,VLAN_HWCSUM,TSO4,TSO6,LRO,WOL_UCAST,WOL_MCAST,WOL_MAGIC,VLAN_HWFILTER,VLAN_HWTSO,NETMAP,RXCSUM_IPV6,TXCSUM_IPV6>
	ether 00:08:a2:12:d3:6a
	inet6 fe80::208:a2ff:fe12:d36a%ix0 prefixlen 64 scopeid 0x5
	inet 10.3.254.2 netmask 0xfffffffc broadcast 10.3.254.3
	media: Ethernet autoselect (Unknown <rxpause,txpause>)
	status: active
	supported media:
		media autoselect
	nd6 options=21<PERFORMNUD,AUTO_LINKLOCAL>
	plugged: SFP/SFP+/SFP28 10G Base-ER (LC)
	vendor: FS PN: SFP-10GER-55 SN: G2220131744 DATE: 2022-06-24
	module temperature: 48.38 C Voltage: 3.27 Volts
	RX: 0.51 mW (-2.91 dBm) TX: 1.51 mW (1.81 dBm)

Thanks for your feedback

DDO

stephenw10

That fiber doesn't look that dark since it's receiving signal. I assume you mean it was unused and you're now commissioning it?
Does it make any difference if the fiber is not connected?

Surprising that module shows only autoselect as an available media type.You might try running 'ifconfig ix0 down; ifconfig ix0 up' and then rechecking to be sure.

Can you see that's really linked at 10G? the other side shows that?
Seeing unknown like that is far more typical of a dual speed module linked at 1G.

Steve