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    Google TV - Connected, No internet

    Scheduled Pinned Locked Moved General pfSense Questions
    6 Posts 2 Posters 998 Views
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    • N
      NickBurns
      last edited by

      I have something very bizarre going on currently. I am not sure if it is related to pfSense, but I want to attack it from all angles. I have a brand-new TCL TV with google TV and I cannot get this thing connected to the internet. It is the only device in my home that cannot connect to my WiFi. The annoying part is that it will connect to my hotspot just fine. I have tried the below troubleshooting steps. Any help would be greatly appreciated :)

      • Factory reset the TV

      • Set date and time to manual on the Google TV

      • pulled power cable on TV

      • restarted my pfSense box and access points

      • restarted my Verizon ONT

      • set a static IP on the device

      • created an entirely new SSID

      • Disabled ipv6

      • Set static DHCP IP

      • Ran a packet capture for when it connects, and didn't see anything odd

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      • jimpJ
        jimp Rebel Alliance Developer Netgate
        last edited by

        Are you doing anything special with blocking or restricting DNS?

        Android TV devices like to force the use of Google DNS servers at 8.8.8.8/8.8.4.4 and if you have blocked those or restricted DNS access they will think they have no connection to the Internet. Rather than block them you can redirect them instead.

        Remember: Upvote with the ๐Ÿ‘ button for any user/post you find to be helpful, informative, or deserving of recognition!

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        N 2 Replies Last reply Reply Quote 1
        • N
          NickBurns @jimp
          last edited by

          @jimp I am not - I just tried setting up forwarding with no luck, What is interesting is if I configure a static IP it doesn't say no internet, but I do indeed have no internet. Very strange

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          • N
            NickBurns @jimp
            last edited by

            @jimp I do have DNS resolver enabled due to an issue with Plex awhile ago

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            • N
              NickBurns
              last edited by

              Seeing the below states as well. What does this mean? It seems like it is just broadcasting and not trying to do anything else?

              becd5c4f-7951-4975-9f08-6b5d40f9129e-image.png

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              • jimpJ
                jimp Rebel Alliance Developer Netgate
                last edited by

                Those are just local broadcast/multicast things, normal for it to do on the network segment. Not indicative of a problem. It's how it finds other devices on the network and vice versa.

                Remember: Upvote with the ๐Ÿ‘ button for any user/post you find to be helpful, informative, or deserving of recognition!

                Need help fast? Netgate Global Support!

                Do not Chat/PM for help!

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