Netgate Discussion Forum
    • Categories
    • Recent
    • Tags
    • Popular
    • Users
    • Search
    • Register
    • Login

    package installer just hangs

    Scheduled Pinned Locked Moved Problems Installing or Upgrading pfSense Software
    3 Posts 3 Posters 893 Views
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • D
      Diggy
      last edited by Diggy

      I am trying to install a Zabbix agent package on our pfSense 2.4.5-RELEASE-p1 router, but the package installer just hangs saying "Please wait while the update system initializes" in the information window.

      Upgrading to the newest version of pfSense now or in the near future is not an option.

      Is there a manual way, like from the command line in a shell, to install the package? If yes, how? The exact package I'm trying to install is zabbix-agent6 (1.0.5; dependencies: zabbix6-agent-6.0.2)

      Any help is much appreciated.

      R 1 Reply Last reply Reply Quote 0
      • R
        rcoleman-netgate Netgate @Diggy
        last edited by

        @diggy said in package installer just hangs:

        I am trying to install a Zabbix agent package on our pfSense 2.4.5-RELEASE-p1 router

        2.4.5-p1 is more than 2.5 years old.

        Your best option is to upgrade your installation to a supported one.

        Ryan
        Repeat, after me: MESH IS THE DEVIL! MESH IS THE DEVIL!
        Requesting firmware for your Netgate device? https://go.netgate.com
        Switching: Mikrotik, Netgear, Extreme
        Wireless: Aruba, Ubiquiti

        1 Reply Last reply Reply Quote 0
        • jimpJ
          jimp Rebel Alliance Developer Netgate
          last edited by

          Upgrading would use the same mechanism as installing packages so if you can't install packages then upgrading probably won't work either.

          Zabbix 6.x is not and will not be available for 2.4.x, even pfSense CE 2.5.x only has Zabbix 5. To get Zabbix 6 you'll need to be on at least pfSense CE 2.6.0 or Plus 22.05.

          Trying to get newer packages on an older system is not going to work, as it will lead to a mismatch between the packages and base OS and is likely to break things.

          That said, because updates and packages use the same underlying mechanism, you can use the upgrade troubleshooting information to help narrow down why you can't load packages:

          https://docs.netgate.com/pfsense/en/latest/troubleshooting/upgrades.html

          Remember: Upvote with the 👍 button for any user/post you find to be helpful, informative, or deserving of recognition!

          Need help fast? Netgate Global Support!

          Do not Chat/PM for help!

          1 Reply Last reply Reply Quote 0
          • First post
            Last post
          Copyright 2025 Rubicon Communications LLC (Netgate). All rights reserved.