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    Devices on VLAN can't access the internet

    Scheduled Pinned Locked Moved L2/Switching/VLANs
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    • N
      NilocRetep
      last edited by

      Hello!
      Newbie to VLANs and I'm struggling to get my device(s) (just a laptop at this point) to connect to the internet. I figured I should stop there before I go any further with my networked devices.

      I've watched several YouTube videos on setup like this one:
      https://www.youtube.com/watch?v=CDUyMpBC8bw&t=874s&ab_channel=MactelecomNetworks

      and this one:
      https://www.youtube.com/watch?v=12WrJCf-0-g&t=256s&ab_channel=RaidOwl
      just to name a couple.

      My initial setup is just running an IoT Vlan on my LAN cable and sending it to my TP-Link TL-SG108E smart switch and testing my laptop on port #7 to see if I can get on the internet. Based on my DHCP settings, it's getting a proper IP in the range that I've provided it. I can ping my normal LAN from it as well.
      This is the video I watched regarding the TP-Linke setup/explanation: https://www.youtube.com/watch?v=5ohLAFHnOHg&ab_channel=Old-School-Wrestling-ClipsOld-School-Wrestling-Clips

      I want to assume everything is setup fine on the switch, otherwise would I be getting the correct IP?
      I can't help but think there's something going on with the NAT Outbound rules, but I've tinkered with them for a while and I still can't get out to the internet.
      If I swap the ethernet cable to an unmanaged empty port on the Switch, I can get Internet access instantly.
      Could it be a DNS issue?
      I know I'm lacking a lot of details; but it's now past 3am and I think I'm spent. Going to call it a night.
      Hopefully somebody can help me out with this. I can provide more details/screenshots as needed.

      Thanks

      H J 2 Replies Last reply Reply Quote 0
      • H
        heper @NilocRetep
        last edited by heper

        @nilocretep please provide screenshots of "everything".

        @nilocretep said in Devices on VLAN can't access the internet:

        I want to assume everything is setup fine on the switch, otherwise would I be getting the correct IP?

        it's never a good idea to assume ... it's either setup correctly or it isn't. i can think of multiple scenarios where one gets the correct ip & still have a messed up vlan-configuration

        N 1 Reply Last reply Reply Quote 0
        • J
          Jarhead @NilocRetep
          last edited by Jarhead

          @nilocretep Those switches are a bit odd to configure.
          Post pics of the 802.1Q vlan (just the bottom section is fine) and 802.1Q PVID settings pages.

          1 Reply Last reply Reply Quote 0
          • johnpozJ
            johnpoz LAYER 8 Global Moderator
            last edited by

            @jarhead said in Devices on VLAN can't access the internet:

            Those switches are a bit odd to configure.

            Depending on the model - those switches can just be bad as well, where they do not allow you to remove vlan 1.. There are multiple threads around here and about the net in general about it, there is some firmware posted that can correct it, etc.

            If you can not remove vlan 1, you run into the problem where you could have multiple untagged networks - say one of your vlans and vlan 1 untagged etc..

            here is an old thread talking about it

            https://forum.netgate.com/topic/107152/tp-link-tl-sg108e-vlan-1

            An intelligent man is sometimes forced to be drunk to spend time with his fools
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            • N
              NilocRetep @heper
              last edited by

              @heper
              Ok, here are some photos of my setup.
              Interfaces.jpg
              IoT DHCP.jpg
              LAN DHCP.jpg
              Outbound NAT.jpg
              IoT Rules.jpg QVLAN config.jpg
              PVID setting.jpg

              So far in my setup, I'm running ethernet from my Pfsense to my TL-SG1088E on port#1.
              Ideally I'd like to pass VLAN10, VLAN20, VLAN30 and LAN to port1
              Port 2: Will be going to another Switch that will have LAN and VLAN10 devices
              Port 3: Blank
              Port 4: LAN only to a Wireless Access Point
              Port 5: Blank
              Port 6: To Powerline that will have LAN and VLAN10 devices
              Port 7: VLAN10 only Wireless Access Point
              Port 8: To another Switch that will need VLAN10, VLAN20, VLAN30 and LAN.

              I'd like to make sure I can get Internet access to Port7 before moving on with anything else. At this point I'm just attempting to get it working with a laptop before I add a Wireless Access Point.
              Thanks

              J 1 Reply Last reply Reply Quote 0
              • J
                Jarhead @NilocRetep
                last edited by Jarhead

                @nilocretep
                So then port 1 on the switch will be the trunk.
                vlan 1 will stay untagged, all others need to be tagged on port 1.

                Port 2 will be vlan 1 untagged and vlan 10 tagged.

                port 4 vlan 1 untagged.

                port 6 same as port 2.

                port 7 vlan 10 untagged.

                port 8 another trunk with same as port 1.

                Do that in 802.1q vlan config.

                Then in PVID config,
                Ports 1, 2, 4, 6 and 8 will be pvid 1.
                Port 7 will be pvid 10.

                You have most of it correct but go over it again and you'll find the errors.

                N 1 Reply Last reply Reply Quote 0
                • N
                  NilocRetep @Jarhead
                  last edited by

                  @jarhead
                  So with Port 7....should I leave VLAN 1 as untagged or Not Member? I believe I've tried both settings and had the same results...

                  johnpozJ 1 Reply Last reply Reply Quote 0
                  • johnpozJ
                    johnpoz LAYER 8 Global Moderator @NilocRetep
                    last edited by

                    @nilocretep if port 7 is going to be vlan 10 only.. then it vlan 1 should not be a member.

                    An intelligent man is sometimes forced to be drunk to spend time with his fools
                    If you get confused: Listen to the Music Play
                    Please don't Chat/PM me for help, unless mod related
                    SG-4860 24.11 | Lab VMs 2.7.2, 24.11

                    N 1 Reply Last reply Reply Quote 0
                    • N
                      NilocRetep @johnpoz
                      last edited by

                      @johnpoz

                      Yeah that's what I figured. Even with that setting I still can't get out. I just hooked up a laptop, it gave me an IP of 192.168.179.111.

                      I can ping 192.168.178.1 (Pfsense router) successfully. Should it be able to do that? Or is because I haven't really implemented any rules for VLAN10?

                      J johnpozJ 2 Replies Last reply Reply Quote 0
                      • J
                        Jarhead @NilocRetep
                        last edited by Jarhead

                        @nilocretep
                        Post pics of your rules on all interfaces.

                        And did you fix the vlans?
                        Cancel that, looked again, and vlan 1 is 1-6, I thought it was 1 and 6.
                        Switch looks good.

                        N 2 Replies Last reply Reply Quote 0
                        • johnpozJ
                          johnpoz LAYER 8 Global Moderator @NilocRetep
                          last edited by johnpoz

                          @nilocretep said in Devices on VLAN can't access the internet:

                          Or is because I haven't really implemented any rules for VLAN10?

                          If you didn't put any rules on your interface - you wouldn't be able to ping. So your either pinging something else on the network with that IP or you have rules that allowing ping on your vlan 10 interface in pfsense.

                          When you create new interfaces, they don't have any rules - and no traffic would be allowed inbound into the interface..

                          If you want something on a new vlan your creating to access internet, you would have to allow for that in the rules - you would also need to allow for dns (internet isn't very good without that) and your outbound nat would have to account for this new vlan you created. This is normally done auto, unless you messed with the outbound nat rules and took it off automatic?

                          Why are you setting a manual IP on this device your using for testing - is dhcp not working. That points to connectivity issue in general if dhcp is enabled on this interface - when you enable dhcp server on an interface, pfsense auto creates rules to allow for dhcp even if you have no other rules on the interface. Your 2 mentioned IPs are different networks - so your using a /23 mask not /24?

                          Is it possible you setup /24 on pfsense, and your client you setup /23 - this could be a reason why outbound nat or other rules you setup are not working? etc.. There are always lots of pieces to any puzzle.. Without the details - its hard to tell what piece of the puzzle is missing to find the problem.

                          An intelligent man is sometimes forced to be drunk to spend time with his fools
                          If you get confused: Listen to the Music Play
                          Please don't Chat/PM me for help, unless mod related
                          SG-4860 24.11 | Lab VMs 2.7.2, 24.11

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                          • N
                            NilocRetep @Jarhead
                            last edited by

                            @jarhead
                            WAN rules.jpg
                            LAN rules.jpg
                            IoT Rules.jpg
                            camera rules.jpg
                            WorkDevices rules.jpg

                            J 1 Reply Last reply Reply Quote 0
                            • J
                              Jarhead @NilocRetep
                              last edited by

                              @nilocretep
                              With those rules you would be able to ping the LAN gateway and should also be able to get out to the internet.
                              Is outbound NAT set to auto?
                              Did the IoT network get added to it?

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                              • N
                                NilocRetep @Jarhead
                                last edited by

                                @jarhead
                                I didn't put on a manual IP on the laptop. It was assigned one via dhcp from VLAN10. So at least that portion is working. All interfaces (LAN, VLAN 10, 20, and 30) all have a setup of /24.

                                What configuration would I need to do for DNS?

                                J johnpozJ 2 Replies Last reply Reply Quote 0
                                • J
                                  Jarhead @NilocRetep
                                  last edited by

                                  @nilocretep
                                  DNS would already work with those rules.
                                  Just noticed you already posted outbound NAT and it's fine too.

                                  Do a packet capture on the WAN and try to get out from the IoT.
                                  Do you see the packets leaving?

                                  N 1 Reply Last reply Reply Quote 0
                                  • N
                                    NilocRetep @Jarhead
                                    last edited by

                                    @jarhead
                                    Sorry for my ignorance; but how would I do that?
                                    I can ping 8.8.8.8 successfully from my IoT laptop. If that helps.

                                    N 1 Reply Last reply Reply Quote 0
                                    • N
                                      NilocRetep @NilocRetep
                                      last edited by

                                      @nilocretep

                                      I'm starting to think this might be a part of the problem. I first implemented this when I setup Pfsense: https://arkojoardar.com/adguard-on-pfsense/

                                      J 1 Reply Last reply Reply Quote 0
                                      • J
                                        Jarhead @NilocRetep
                                        last edited by

                                        @nilocretep Yup, I bet you're right.
                                        Disable it and see what happens.

                                        N 1 Reply Last reply Reply Quote 0
                                        • N
                                          NilocRetep @Jarhead
                                          last edited by

                                          @jarhead
                                          Yep, that was it.
                                          Thanks for all your help!

                                          1 Reply Last reply Reply Quote 1
                                          • johnpozJ
                                            johnpoz LAYER 8 Global Moderator @NilocRetep
                                            last edited by johnpoz

                                            @nilocretep said in Devices on VLAN can't access the internet:

                                            all have a setup of /24.

                                            well why are you pinging 198.168.178.1 from 192.168.179.111 - why would you not ping the IP of pfsense on that interface? but yeah if that was another IP on pfsense rules allow it then sure you could ping it.

                                            Also you rules for security cameras never going to allow anything - you have the source as the securitycamera address not the net.

                                            An intelligent man is sometimes forced to be drunk to spend time with his fools
                                            If you get confused: Listen to the Music Play
                                            Please don't Chat/PM me for help, unless mod related
                                            SG-4860 24.11 | Lab VMs 2.7.2, 24.11

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