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Error: PFSense cannot continue without at least one network interface card

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  • C
    cg50000p
    last edited by Feb 9, 2023, 2:57 AM

    Hey guys,

    Newbie here. Hope you can help.

    Picked up one of these to be my new firewall router and hardware seems to be running fine.

    https://www.aliexpress.us/item/3256804597242866.html

    Please note as stated, it has the newer 2.5g Intel 226 Ethernet chips, which I have read on here are not currently supported in the current version of PFSense. Is that still the case?

    I have a cat 7 cable plugged into one of the ethernet posts on the device (Eth 0), and that is plugged into the ethernet port on the back of my cable modem.

    Downloaded latest build of PFsesne and installed it without a hitch.

    Getting errors stating:

    "Default interfaces not found"

    "PFSense cannot continue without at least one network interface card"

    Please see attached. Thank you so much in advance for your time!!!

    20230208_193028.jpg

    G 1 Reply Last reply Feb 9, 2023, 7:46 AM Reply Quote 0
    • G
      Gertjan @cg50000p
      last edited by Feb 9, 2023, 7:46 AM

      @cg50000p said in Error: PFSense cannot continue without at least one network interface card:

      and hardware seems to be running fine

      Then show us the part that scrolled just of the windows : the moment where the kernel recognizes and find hardware : the network adapter(s) :
      If it found none, then it can't do 'routing' as a firewall / router needs at least 2 (1 with conditions) network interfaces.

      See also this thread : Intel i226-V not recognized

      No "help me" PM's please. Use the forum, the community will thank you.
      Edit : and where are the logs ??

      1 Reply Last reply Reply Quote 0
      • J jimp moved this topic from Problems Installing or Upgrading pfSense Software on Feb 10, 2023, 1:35 PM
      • S
        stephenw10 Netgate Administrator
        last edited by Feb 10, 2023, 1:59 PM

        Use a 2.7 snapshot for now. That should recognise those NICs.

        Steve

        B 1 Reply Last reply Sep 5, 2023, 9:33 PM Reply Quote 1
        • B
          brunorocha__ @stephenw10
          last edited by Sep 5, 2023, 9:33 PM

          @stephenw10
          How can I install a snapshot?

          1 Reply Last reply Reply Quote 0
          • S
            stephenw10 Netgate Administrator
            last edited by Sep 5, 2023, 9:39 PM

            2.7 is released now, no need to use a snapshot:
            https://www.pfsense.org/download/

            B 1 Reply Last reply Sep 5, 2023, 9:41 PM Reply Quote 0
            • B
              brunorocha__ @stephenw10
              last edited by Sep 5, 2023, 9:41 PM

              @stephenw10
              Forgive me for my ignorance, but I did the installation of 2.7 and the same problem appears in the attached image of the friend cg50000. I am upset.

              1 Reply Last reply Reply Quote 0
              • S
                stephenw10 Netgate Administrator
                last edited by Sep 5, 2023, 9:46 PM

                What NICs does it have?

                B 1 Reply Last reply Sep 5, 2023, 10:06 PM Reply Quote 0
                • B
                  brunorocha__ @stephenw10
                  last edited by Sep 5, 2023, 10:06 PM

                  @stephenw10 04 ports I226-V.

                  1 Reply Last reply Reply Quote 0
                  • S
                    stephenw10 Netgate Administrator
                    last edited by Sep 5, 2023, 10:48 PM

                    Like rev4 or it has 4 NICs?

                    [root@test4.stevew.lan]/dev: pciconf -lvc igc0
                    igc0@pci0:25:0:0:       class=0x020000 rev=0x04 hdr=0x00 vendor=0x8086 device=0x125c subvendor=0x8086 subdevice=0x0000
                        vendor     = 'Intel Corporation'
                        device     = 'Ethernet Controller I226-V'
                        class      = network
                        subclass   = ethernet
                        cap 01[40] = powerspec 3  supports D0 D3  current D0
                        cap 05[50] = MSI supports 1 message, 64 bit, vector masks 
                        cap 11[70] = MSI-X supports 5 messages, enabled
                                     Table in map 0x1c[0x0], PBA in map 0x1c[0x2000]
                        cap 10[a0] = PCI-Express 2 endpoint max data 256(512) FLR RO NS
                                     max read 512
                                     link x1(x1) speed 5.0(5.0) ASPM L1(L1)
                        ecap 0001[100] = AER 2 0 fatal 0 non-fatal 0 corrected
                        ecap 0003[140] = Serial 1 0008a2ffff12ecd4
                        ecap 0018[1c0] = LTR 1
                        ecap 001f[1f0] = Precision Time Measurement 1
                        ecap 001e[1e0] = L1 PM Substates 1
                    
                    B 1 Reply Last reply Sep 6, 2023, 11:42 AM Reply Quote 0
                    • B
                      brunorocha__ @stephenw10
                      last edited by Sep 6, 2023, 11:42 AM

                      @stephenw10
                      I can't enter any command, because PFSENSE hangs on the same screen as the first question in this post. Is there another way I can extract this information?

                      1 Reply Last reply Reply Quote 0
                      • S
                        stephenw10 Netgate Administrator
                        last edited by Sep 6, 2023, 12:21 PM

                        I would try to boot something else to confirm. Something Linux based is most likely to function.

                        You could boot a FreeBSD 14 snapshot, that will allow you install even if it doesn't find any NICs.
                        https://download.freebsd.org/ftp/snapshots/ISO-IMAGES/14.0/

                        B 1 Reply Last reply Sep 8, 2023, 11:23 AM Reply Quote 0
                        • B
                          brunorocha__ @stephenw10
                          last edited by Sep 8, 2023, 11:23 AM

                          @stephenw10

                          Hello!
                          I was able to boot PFSense (version 2.6) with a USB/LAN interface. I updated to version 2.7 and now it recognizes the I226-V ports!

                          Thank you very much for all your attention!

                          1 Reply Last reply Reply Quote 0
                          • S
                            stephenw10 Netgate Administrator
                            last edited by Sep 8, 2023, 12:28 PM

                            Nice!

                            That's odd though. The 2.7 installer did not find that NICs directly?
                            There should be no difference between and upgrade from 2.6 or a clean 2.7 install. Certainly the kernel and drivers are the same.

                            Steve

                            B 1 Reply Last reply Sep 8, 2023, 12:44 PM Reply Quote 0
                            • B
                              brunorocha__ @stephenw10
                              last edited by Sep 8, 2023, 12:44 PM

                              @stephenw10
                              I also found it very strange, because I installed version 2.7 before and it didn't recognize it. But this morning I tried to install the 2.6 version, use the USB interface and perform the update and this way it worked. Maybe it's something about the motherboard. Can I create a new topic about this case and point out this alternative?

                              1 Reply Last reply Reply Quote 0
                              • S
                                stephenw10 Netgate Administrator
                                last edited by Sep 8, 2023, 1:03 PM

                                It seems more like a bug if that's repeatable. Though it could be something specific to that board. It's hard to see how it would be any different.

                                B 1 Reply Last reply Sep 8, 2023, 2:31 PM Reply Quote 0
                                • B
                                  brunorocha__ @stephenw10
                                  last edited by Sep 8, 2023, 2:31 PM

                                  @stephenw10
                                  I believe it could be yes. But resolved on my part. Thanks again for all the help!

                                  1 Reply Last reply Reply Quote 1
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