SG-2100 23.01 update failed

keyser

@bigsy said in SG-2100 23.01 update failed:

@keyser Are you sure about that for the 2100? I know it's the case for the 4100/6100.

Yes, perfectly sure. If the PCI not working invalidated the M.2 slot, all of Netgates factory sold MAX models with 32Gb SSD would be impacted as well.

bigsy

@keyser I was referring to your comment re the keying on the m.2 sata

netboy

@bigsy From all these posts this is what I infer:

Install a M.2 Sata Drive in SG-2100 and re-install the pfSense Plus software on the new M.2 SATA drive.

What I would like to do (not sure this is feasible):

Buy a M.2 Sata drive
Install the pfSense software on this drive (M.2 Sata is stand alone not installed in SG-2100)
Whenever the pfSense update goes south open the SG-2100 and install the M.2 with pre-installed PfSense

Will the above work?

bigsy

@netboy Reinstall on the new drive inserted in the 2100.

netboy

@bigsy I want to re-install directly into the M.2 stand alone (M.2 is not installed in SG-2100) - Possible?

stephenw10

Technically it could be done since the recovery media just copies an image onto the target disk. Just extract the image from the recovery image and write it to the drive.
But it would be much easier just to write it to the drive in the 2100.

netboy

@stephenw10 Thank you.

This is my understanding....Please confirm.

In case my 2100 update goes south I can recover to stock pfsense plus software directly to 2100 (without M.2) flash memory. To do this:

I need to request the software using support ticket,
Flash a USB using the download from above
Then try to install it using guide
Once the pfsense plus is installed RESTORE BIN back up image

Is the above process correct? Are the URL links I provided above correct?

Can I go ahead of do the updates to 23.01? Will it go south on me?

SteveITS

@netboy said in SG-2100 23.01 update failed:

Then try to install it using guide

That's the console connection, which you'll need, but also https://docs.netgate.com/pfsense/en/latest/solutions/netgate-2100/reinstall-pfsense.html

Otherwise yes. Make a backup/download of your config first.

Once the pfsense plus is installed RESTORE BIN back up image

Not sure I understand this? Always have a backup. You can always request firmware before upgrading.

netboy

@steveits Yes I always take a backup (BIN) if I make any changes or do updates. Thanks for the URL.

For the record do ALL updates to 23.01 fail or only some? Has netgate ISOLATED the ones that fail and corrected the udpates?

SteveITS

@netboy See thread https://forum.netgate.com/topic/178007/update-2100-to-23-01-advice/7, seems Netgate can't replicate it yet. I know of at least one other forum user who posted it worked (and, generally people post about problems, not when something works as expected). I haven't tried yet, need to wait until my wife and son aren't using it. :)

netboy

@steveits said in SG-2100 23.01 update failed:

I haven't tried yet, need to wait until my wife and son aren't using it. :)

I always have a backup plan if router fails....Have a travel router to which I can connect my phone USB (hotspot) and my whole network will have internet. Not the best speed but at least can be connected.

IMHO it is always better to have a plan BEFORE shit hits the fan.

I will probably wait to do my updates.

charliebrauw

Anyone know if I cant mount a copy of the config and back it up via usb console if on the 'Marvell>>' shell? Of course I forgot to make a backup after making changes, so I think I only have an older backup

Updated to 23.01 to find a failed reboot with the pleasant messages already mentioned here. If curious I got:

/*
...
efi_load_pe: Invalid DOS Signature
...
Reset SCSI
scanning bus for devices...
** Bad device scsi 0 **
resetting USB..
*/

netboy

@charliebrauw curious when did you buy your SG-2100 - Is there relationship between 23.01 failure on purchase date?
(...off course we also need those who were successful as well.)
Hopefully people can post the date purchased, 23.01 success or fail info in this forum.

stephenw10

Yes your procedure there is correct.

Try running at the command line: gpart show

If the EFI partition is shown as 200MB or more I would say it's extremely unlikely you will see an upgrade problem. Though at this point it's a theory since we've still not replicated it locally.

Just to be clear every upgrade test I've run has completed successfully.

Steve

charliebrauw

@netboy
Purchased 05/15/2021

netboy

@charliebrauw
My purchase date is 10-25-2022 (not yet updated to 23.01)

stephenw10

Anything from 2022 will have ZFS by default with the larger partition size.

Something from 2021 may not unless if was reinstalled at any time.

aquinch

Wish I had seen this message thread before trying to upgrading last night. Facing same issues here. Just created a TAC lite ticket. Hope the support comes back quick.

netboy

@aquinch Can you please share when did you buy your router?

aquinch

@netboy , Sep-2021