APCUPSD widget not working after pfSense + update to v.23.01

[bavcon22]

Something went wrong in update process an now my pfSense does not display information from my APC UPS. I added my upgrade logs and image with error in it.
PHP_errors.txt

My APP on the phone can "see" the data from UPS connected to pfSense, the widget does not work.

[rcoleman-netgate]

@bavcon22 I would suggest opening a redmine for the widget issue.

https://redmine.pfsense.org/

[bavcon22]

@rcoleman-netgate Hi, now I have time to open an bug report. I hope that I wrote all is needed for the developers to solve this bug.

Sincerely yours,

[LamaZ]

I am also observing issues with APCUPSD after upgrading to pfSense+ 23.01-RELEASE.

After some amount of time (hours minutes), the system log is flood with upsmon 40220 Poll UPS [PR1000LCDRT1U] failed - Driver not connected.

Setup is a CyberPower Smart App Sinewave UPS Series PR1000LCDRT1U hooked up via USB cable to a Netgate SG-5100. This configuration has been rock solid for over a year on previous releases.

I'll re-enable notifications and provide details with precisely how long it took for the driver to fail. Steps already tried that haven't worked:

• re-installing the nut 2.8.0_2 package in the package manager
• rebooting the appliance (and angering the users)

-LamaZ

[LamaZ]

Well that didn't take very long. Here is the output of /var/log/system.log related to upsd, upsmon, and so on.

Total time from service restart to failure was in minutes.

Feb 25 07:11:47 pfSense upsmon[40220]: Poll UPS [PR1000LCDRT1U] failed - Driver not connected
Feb 25 07:11:49 pfSense upsmon[40220]: Signal 15: exiting
Feb 25 07:11:49 pfSense upsd[51089]: User local-monitor@::1 logged out from UPS [PR1000LCDRT1U]
Feb 25 07:11:49 pfSense upsd[51089]: mainloop: Interrupted system call
Feb 25 07:11:49 pfSense upsd[51089]: Signal 15: exiting
Feb 25 08:00:02 pfSense php[31846]: [pfBlockerNG] Starting cron process.
Feb 25 08:00:12 pfSense php[31846]: [pfBlockerNG] No changes to Firewall rules, skipping Filter Reload
Feb 25 08:00:12 pfSense php[31846]: 
Feb 25 08:10:02 pfSense upsmon[97919]: Startup successful
Feb 25 08:10:02 pfSense upsmon[97919]: UPS [PR1000LCDRT1U]: connect failed: Connection failure: Connection refused
Feb 25 08:10:02 pfSense upsmon[97919]: Communications with UPS PR1000LCDRT1U lost
Feb 25 08:10:02 pfSense usbhid-ups[98479]: Startup successful
Feb 25 08:10:03 pfSense upsd[98741]: listening on ::1 port 3493
Feb 25 08:10:03 pfSense upsd[98741]: listening on 127.0.0.1 port 3493
Feb 25 08:10:03 pfSense upsd[98741]: Connected to UPS [PR1000LCDRT1U]: usbhid-ups-PR1000LCDRT1U
Feb 25 08:10:03 pfSense upsd[98741]: Startup successful
Feb 25 08:10:06 pfSense upsd[98741]: User remoteuser@192.168.x.xxx logged into UPS [PR1000LCDRT1U]
Feb 25 08:10:07 pfSense upsd[98741]: User local-monitor@::1 logged into UPS [PR1000LCDRT1U]
Feb 25 08:10:07 pfSense upsmon[97919]: Communications with UPS PR1000LCDRT1U established
Feb 25 08:14:21 pfSense check_reload_status[393]: Syncing firewall
Feb 25 08:14:21 pfSense php-fpm[364]: /nut_settings.php: Stopping service nut

Note - I have a remote client that connects to pfSense for ups status.

-LamaZ

[dennypage]

@lamaz said in APCUPSD widget not working after pfSense + update to v.23.01:

I am also observing issues with APCUPSD after upgrading to pfSense+ 23.01-RELEASE.
After some amount of time (hours minutes), the system log is flood with upsmon 40220 Poll UPS [PR1000LCDRT1U] failed - Driver not connected.
Setup is a CyberPower Smart App Sinewave UPS Series PR1000LCDRT1U hooked up via USB cable to a Netgate SG-5100. This configuration has been rock solid for over a year on previous releases.

That is not apcupsd. That is nut.

See here.

[LamaZ]

@dennypage said That is not apcupsd. That is nut.

Fantastic catch :)! apcupsd != nut. Mods, can we move my 2 posts here?

-LamaZ

[bavcon22]

Yesterday, I reinstalled my apcupsd and now my widget is working again.