First hard crash in years on pfSense
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@stephenw10 The MCA error is exactly the same as the first time at the end of msgbuf.txt.
But there is WAY more data in ddb.txt this time over.
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Ah well the backtrace and/or message buffer might reveal something.
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@stephenw10 Could I ask you to have a look at it? You strike me as the most knowledgeable person on this subject :-)
Is there a way to PM you the intire crashdump directly? There is a lot of text, and vetting it for IP's and other secrets will take a long time....
On another note: If the Error 2 actually implies parity error on Microcode ROM... Did the CPU microcode get updated with 23.01? Can that be re-flashed to perhaps solve read issues (decay).
Could there be something in the line of a complete power-off needed to "reset" something? I haven't had it completely powered off yet since the update. -
Sure, if you upload it here I can review it:
https://nc.netgate.com/nextcloud/index.php/s/6AQJnY7bDd9KZymThe CPU microcode gets updated at boot by pfSense. If that was actually using bad code I'd expect to see significantly more issues.
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@stephenw10 Thank you Stephen. The files are uploaded now.
I’m very grateful, and very qurious if you can see anything more specific than just defective hardware.I’ll still be reverting to 22.05 for now - I just want to make sure/know if this is related to the 23.01 install.
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Mmm, unfortunately there's nothing further shown there. Everything looks fine until it throws the MCA errors which also ties in with a hardware issue.
How often does it panic like that?I suspect it will also panic in 22.05. I would be very interested to find out.
Steve
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@stephenw10 Thank you for taking a look.
It has paniced twice. first time about 7 days after going 23.01, and then about 14 days after that again.
It was 100% stable on 22.01/22.05 for a 1½ years before going 23.01 -
Well if it is stable in 22.05 again that would be a very interesting result. I suspect it was just coincidence though.
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@stephenw10 You might be right - it's just a very statistically unlikely coincidence then :-)
QUESTIONS:
1: Could 23.01 have a problem with either the NVMe SSD I installed or the SFP modules I’m using, that can cause MCAs like this ?2: Is there a theoretical situation where this issue is something that needs to be cleared/reset by a full power off (no power applied) for a short while?
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It's possible. You may be the only user with that combination of hardware. Though the error doesn't indicate that directly.
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We have seen bad SFP modules put a NIC into a state that requires a full power cycle to clear. Not on a 6100 though as far as I know.
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@stephenw10 Thanks. Based on that, my current course of action now is as follows:
1: Keep it running on 22.05 as it is now - 6 weeks considered a success criteria based on the 8 and 14 days MCA interval on 23.01.
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If it crashes on 22.05 as well, one more test will be a full power off for a while and then resume 23.01 to see if it fails again = dead hardware.
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If it does not crash on 22.05, I'll revert both my SFP's to a RJ45 connection using my switch for fiber termination in a closed untagged VLAN, and resume testing 23.01
Does that not sound as the most conclusive way to go from here?
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Yes, that would be a great test if you can do it.
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@stephenw10 said in First hard crash in years on pfSense:
Yes, that would be a great test if you can do it.
Statusreport: The current uptime on 22.05 without issues is 27 days now.
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@keyser Take 23.01 and run it in a VM on the same hardware.
Then you will know for sure. I bet you it doesnt crash with MCA errors.
I bet you its driver related for 23.01
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Yes, we have seen new drivers enable some piece of hardware that then triggers MCA errors. So although it is a hardware problem it's only a problem if you enable that hardware.
But that's unlikely in the 6100 because there are so many out there running 23.01. Unless there is any additional hardware in it. And the only things I see in the boot log are USB devices which shouldn't be capable of this. -
@stephenw10 said in First hard crash in years on pfSense:
Yes, we have seen new drivers enable some piece of hardware that then triggers MCA errors. So although it is a hardware problem it's only a problem if you enable that hardware.
But that's unlikely in the 6100 because there are so many out there running 23.01. Unless there is any additional hardware in it. And the only things I see in the boot log are USB devices which shouldn't be capable of this.Yeah that's my thinking as well. I am using a couple of SFP trancievers (one of which is a BiDi), and I have installed my own NWMe SSD. I have also connected a serialport USB cable which gives me a console backdoor to my Raspberry Pi in case it goes down. Lastly there is a Eaton USB UPS connected in NUT.
If it stays solid on 22.05 - then, apart from the full power off I earlier planned, should I remove fx. the USB to Serial port cable? Which of my "anomalies" do you consider most likely to cause a driver issue that can MCA the box?
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Do you have the new blinkboot version installed? Not that I'm aware of anything in it that would affect this.
Of those things the NVMe drive is most likely to cause a problem since it's a PCIe device. No USB device should be able to cause that sort of error IMO. But it's easy to remove them as a test.
Steve
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@stephenw10 said in First hard crash in years on pfSense:
Do you have the new blinkboot version installed? Not that I'm aware of anything in it that would affect this.
Of those things the NVMe drive is most likely to cause a problem since it's a PCIe device. No USB device should be able to cause that sort of error IMO. But it's easy to remove them as a test.
Steve
I do - as far as I remember I had that installed for quite a while before the 23.01 upgrade.
Regarding the SSD - If it stays solid and passes my 6 weeks 22.05 period, I’ll try the full power off/on, and remove the serial port to give it a new spin. If it fails again, I’ll look into running for a period without the SSD.
Thanks for sharing :-) -
There's a new BlinkBoot version that was just released in a new Netgate Firmware Update package
CORDOBA-03.00.00.03t. I don't believe it will do anything here but it would be an easy test. The updated package is only in 23.01 though. -
@stephenw10 Noted
