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    SG-1100 rebooting frequently

    Official Netgate® Hardware
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    • E
      ebcdic last edited by

      My SG-1100, bought in 2019, has recently been rebooting every few days. After installing 23.01 it stayed up for over a week, so I hoped that had fixed it, but it's rebooted twice in the last 4 days, so I suspect a hardware problem.

      I attached a computer to the console serial port and there were no messages before the last reboot.

      I've connected a different power supply, but if that doesn't help is there anything else I can try?

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      • stephenw10
        stephenw10 Netgate Administrator last edited by

        You should open a ticket with us, that does sound like a hardware issue.

        https://www.netgate.com/tac-support-request

        Steve

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