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pfsense-plus-pkg.netgate.com no DNS resolving

Scheduled Pinned Locked Moved General pfSense Questions
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  • S
    stephenw10 Netgate Administrator @stephenw10
    last edited by Apr 10, 2023, 1:31 PM

    @stephenw10 said in pfsense-plus-pkg.netgate.com no DNS resolving:

    What error are you seeing from pkg -d update?

    B 2 Replies Last reply Apr 10, 2023, 1:36 PM Reply Quote 0
    • B
      bootable @stephenw10
      last edited by Apr 10, 2023, 1:36 PM

      @stephenw10 43bcba13-4873-4109-9162-7ed3ba1163d5-image.png

      It is me Ruben
      Bootable Computación - Argentina.
      pfSense/Netgate Certificate Partner
      Pardon for my English - I am not an English speaker.
      Thanks a lot for yours invaluable time.

      1 Reply Last reply Reply Quote 0
      • S
        stephenw10 Netgate Administrator
        last edited by Apr 10, 2023, 1:44 PM

        Shows no route still not that it can't resolve it. Try: pkg -d4 update

        1 Reply Last reply Reply Quote 0
        • B
          bootable @stephenw10
          last edited by Apr 10, 2023, 1:54 PM

          @stephenw10 4d80919e-e577-496b-8ee5-e4d2ed80283a-image.png

          It is me Ruben
          Bootable Computación - Argentina.
          pfSense/Netgate Certificate Partner
          Pardon for my English - I am not an English speaker.
          Thanks a lot for yours invaluable time.

          G B 2 Replies Last reply Apr 10, 2023, 1:59 PM Reply Quote 0
          • G
            Gertjan @bootable
            last edited by Gertjan Apr 10, 2023, 2:00 PM Apr 10, 2023, 1:59 PM

            @bootable

            b6ecb35b-e106-4157-8a8f-5c90cb1b72d9-image.png

            Your pfSense can't reach the destination.
            This could be a local issue, or anywhere upstream.
            And an extra possibility for you : you use a VM ....

            edit

            pkg -4 -d4 update

            to force IPv4 usage ( and not the preferred IPv6 )

            No "help me" PM's please. Use the forum, the community will thank you.
            Edit : and where are the logs ??

            B 1 Reply Last reply Apr 10, 2023, 2:01 PM Reply Quote 0
            • B
              bootable @Gertjan
              last edited by Apr 10, 2023, 2:01 PM

              @gertjan yes that box is in a VM, directly connected to internet ( the WAN of the VM hasta Public ip address)

              It is me Ruben
              Bootable Computación - Argentina.
              pfSense/Netgate Certificate Partner
              Pardon for my English - I am not an English speaker.
              Thanks a lot for yours invaluable time.

              1 Reply Last reply Reply Quote 0
              • B
                bootable @bootable
                last edited by Apr 10, 2023, 2:17 PM

                3a9c4671-e0c5-4126-8652-230a7035b7bf-image.png

                @bootable said in pfsense-plus-pkg.netgate.com no DNS resolving:

                @stephenw10 4d80919e-e577-496b-8ee5-e4d2ed80283a-image.png

                It is me Ruben
                Bootable Computación - Argentina.
                pfSense/Netgate Certificate Partner
                Pardon for my English - I am not an English speaker.
                Thanks a lot for yours invaluable time.

                1 Reply Last reply Reply Quote 0
                • S
                  stephenw10 Netgate Administrator
                  last edited by Apr 10, 2023, 2:42 PM

                  Yeah it appears to be trying to use v6 and has no v6 routes.

                  -d4 forces it to use v4 and debug output.

                  The fact it's just timing out implies it still cannot reach it.

                  What routes do you have there? You have a default gateway set that is a gateway group with only one gateway in it. Which is odd.
                  Check Diag > Routes (or netstat -rn at the cli) to be sure you actually have a default route. And that you don't have any rogue routes that might be matching the server address.

                  B 1 Reply Last reply Apr 10, 2023, 3:24 PM Reply Quote 0
                  • B
                    bootable @stephenw10
                    last edited by Apr 10, 2023, 3:24 PM

                    @stephenw10

                    Using username "admin".
Keyboard-interactive authentication prompts from server:
| Password for admin@fw_pfsense.ycc.lan:
End of keyboard-interactive prompts from server
VMware Virtual Machine - Netgate Device ID: 5c18ec2339d787f345ad

*** Welcome to Netgate pfSense Plus 23.01-RELEASE (amd64) on fw_pfsense ***

 WAN (wan)       -> vmx1       -> v4: 000.000.000.000/24
 LAN (lan)       -> vmx0       -> v4: 000.000.000.000/24
 DMZ (opt1)      -> vmx2       -> v4: 000.000.000.000/24

 0) Logout (SSH only)                  9) pfTop
 1) Assign Interfaces                 10) Filter Logs
 2) Set interface(s) IP address       11) Restart webConfigurator
 3) Reset webConfigurator password    12) PHP shell + Netgate pfSense Plus tools
 4) Reset to factory defaults         13) Update from console
 5) Reboot system                     14) Disable Secure Shell (sshd)
 6) Halt system                       15) Restore recent configuration
 7) Ping host                         16) Restart PHP-FPM
 8) Shell

Enter an option: 8

[23.01-RELEASE][admin@fw_pfsense.ycc.lan]/root: clear
[23.01-RELEASE][admin@fw_pfsense.ycc.lan]/root: pkg -4 -d4 update
DBG(1)[75729]> pkg initialized
Updating pfSense-core repository catalogue...
DBG(1)[75729]> PkgRepo: verifying update for pfSense-core
DBG(1)[75729]> PkgRepo: need forced update of pfSense-core
DBG(1)[75729]> Pkgrepo, begin update of '/var/db/pkg/repo-pfSense-core.sqlite'
DBG(1)[75729]> Request to fetch pkg+https://pfsense-plus-pkg.netgate.com/pfSense_plus-v23_01_amd64-core/meta.conf
DBG(1)[75729]> opening libfetch fetcher
DBG(1)[75729]> Fetch > libfetch: connecting
DBG(1)[75729]> Fetch: fetching from: https://pfsense-plus-pkg00.atx.netgate.com/pfSense_plus-v23_01_amd64-core/meta.conf with opts "i4"
DBG(1)[75729]> Fetch: fetching from: https://pfsense-plus-pkg00.atx.netgate.com/pfSense_plus-v23_01_amd64-core/meta.conf with opts "i4"
DBG(1)[75729]> Fetch: fetching from: https://pfsense-plus-pkg00.atx.netgate.com/pfSense_plus-v23_01_amd64-core/meta.conf with opts "i4"
DBG(1)[75729]> Request to fetch pkg+https://pfsense-plus-pkg.netgate.com/pfSense_plus-v23_01_amd64-core/meta.txz
DBG(1)[75729]> opening libfetch fetcher
DBG(1)[75729]> Fetch > libfetch: connecting
DBG(1)[75729]> Fetch: fetching from: https://pfsense-plus-pkg00.atx.netgate.com/pfSense_plus-v23_01_amd64-core/meta.txz with opts "i4"
DBG(1)[75729]> Fetch: fetching from: https://pfsense-plus-pkg00.atx.netgate.com/pfSense_plus-v23_01_amd64-core/meta.txz with opts "i4"
DBG(1)[75729]> Fetch: fetching from: https://pfsense-plus-pkg00.atx.netgate.com/pfSense_plus-v23_01_amd64-core/meta.txz with opts "i4"
pkg: https://pfsense-plus-pkg00.atx.netgate.com/pfSense_plus-v23_01_amd64-core/meta.txz: Operation timed out
repository pfSense-core has no meta file, using default settings
DBG(1)[75729]> Request to fetch pkg+https://pfsense-plus-pkg.netgate.com/pfSense_plus-v23_01_amd64-core/packagesite.pkg
DBG(1)[75729]> opening libfetch fetcher
DBG(1)[75729]> Fetch > libfetch: connecting
DBG(1)[75729]> Fetch: fetching from: https://pfsense-plus-pkg00.atx.netgate.com/pfSense_plus-v23_01_amd64-core/packagesite.pkg with opts "i4"
DBG(1)[75729]> Fetch: fetching from: https://pfsense-plus-pkg00.atx.netgate.com/pfSense_plus-v23_01_amd64-core/packagesite.pkg with opts "i4"
DBG(1)[75729]> Fetch: fetching from: https://pfsense-plus-pkg00.atx.netgate.com/pfSense_plus-v23_01_amd64-core/packagesite.pkg with opts "i4"
pkg: https://pfsense-plus-pkg00.atx.netgate.com/pfSense_plus-v23_01_amd64-core/packagesite.pkg: Operation timed out
DBG(1)[75729]> Request to fetch pkg+https://pfsense-plus-pkg.netgate.com/pfSense_plus-v23_01_amd64-core/packagesite.txz
DBG(1)[75729]> opening libfetch fetcher
DBG(1)[75729]> Fetch > libfetch: connecting
DBG(1)[75729]> Fetch: fetching from: https://pfsense-plus-pkg00.atx.netgate.com/pfSense_plus-v23_01_amd64-core/packagesite.txz with opts "i4"
DBG(1)[75729]> Fetch: fetching from: https://pfsense-plus-pkg00.atx.netgate.com/pfSense_plus-v23_01_amd64-core/packagesite.txz with opts "i4"
DBG(1)[75729]> Fetch: fetching from: https://pfsense-plus-pkg00.atx.netgate.com/pfSense_plus-v23_01_amd64-core/packagesite.txz with opts "i4"
pkg: https://pfsense-plus-pkg00.atx.netgate.com/pfSense_plus-v23_01_amd64-core/packagesite.txz: Operation timed out
Unable to update repository pfSense-core
Updating pfSense repository catalogue...
DBG(1)[75729]> PkgRepo: verifying update for pfSense
DBG(1)[75729]> PkgRepo: need forced update of pfSense
DBG(1)[75729]> Pkgrepo, begin update of '/var/db/pkg/repo-pfSense.sqlite'
DBG(1)[75729]> Request to fetch pkg+https://pfsense-plus-pkg.netgate.com/pfSense_plus-v23_01_amd64-pfSense_plus_v23_01/meta.conf
DBG(1)[75729]> opening libfetch fetcher
DBG(1)[75729]> Fetch > libfetch: connecting
DBG(1)[75729]> Fetch: fetching from: https://pfsense-plus-pkg01.atx.netgate.com/pfSense_plus-v23_01_amd64-pfSense_plus_v23_01/meta.conf with opts "i4"
DBG(1)[75729]> Fetch: fetching from: https://pfsense-plus-pkg01.atx.netgate.com/pfSense_plus-v23_01_amd64-pfSense_plus_v23_01/meta.conf with opts "i4"
DBG(1)[75729]> Fetch: fetching from: https://pfsense-plus-pkg01.atx.netgate.com/pfSense_plus-v23_01_amd64-pfSense_plus_v23_01/meta.conf with opts "i4"
DBG(1)[75729]> Request to fetch pkg+https://pfsense-plus-pkg.netgate.com/pfSense_plus-v23_01_amd64-pfSense_plus_v23_01/meta.txz
DBG(1)[75729]> opening libfetch fetcher
DBG(1)[75729]> Fetch > libfetch: connecting
DBG(1)[75729]> Fetch: fetching from: https://pfsense-plus-pkg01.atx.netgate.com/pfSense_plus-v23_01_amd64-pfSense_plus_v23_01/meta.txz with opts "i4"
DBG(1)[75729]> Fetch: fetching from: https://pfsense-plus-pkg01.atx.netgate.com/pfSense_plus-v23_01_amd64-pfSense_plus_v23_01/meta.txz with opts "i4"
DBG(1)[75729]> Fetch: fetching from: https://pfsense-plus-pkg01.atx.netgate.com/pfSense_plus-v23_01_amd64-pfSense_plus_v23_01/meta.txz with opts "i4"
pkg: https://pfsense-plus-pkg01.atx.netgate.com/pfSense_plus-v23_01_amd64-pfSense_plus_v23_01/meta.txz: Operation timed out
repository pfSense has no meta file, using default settings
DBG(1)[75729]> Request to fetch pkg+https://pfsense-plus-pkg.netgate.com/pfSense_plus-v23_01_amd64-pfSense_plus_v23_01/packagesite.pkg
DBG(1)[75729]> opening libfetch fetcher
DBG(1)[75729]> Fetch > libfetch: connecting
DBG(1)[75729]> Fetch: fetching from: https://pfsense-plus-pkg01.atx.netgate.com/pfSense_plus-v23_01_amd64-pfSense_plus_v23_01/packagesite.pkg with opts "i4"
DBG(1)[75729]> Fetch: fetching from: https://pfsense-plus-pkg01.atx.netgate.com/pfSense_plus-v23_01_amd64-pfSense_plus_v23_01/packagesite.pkg with opts "i4"
DBG(1)[75729]> Fetch: fetching from: https://pfsense-plus-pkg01.atx.netgate.com/pfSense_plus-v23_01_amd64-pfSense_plus_v23_01/packagesite.pkg with opts "i4"
pkg: https://pfsense-plus-pkg01.atx.netgate.com/pfSense_plus-v23_01_amd64-pfSense_plus_v23_01/packagesite.pkg: Operation timed out
DBG(1)[75729]> Request to fetch pkg+https://pfsense-plus-pkg.netgate.com/pfSense_plus-v23_01_amd64-pfSense_plus_v23_01/packagesite.txz
DBG(1)[75729]> opening libfetch fetcher
DBG(1)[75729]> Fetch > libfetch: connecting
DBG(1)[75729]> Fetch: fetching from: https://pfsense-plus-pkg01.atx.netgate.com/pfSense_plus-v23_01_amd64-pfSense_plus_v23_01/packagesite.txz with opts "i4"
DBG(1)[75729]> Fetch: fetching from: https://pfsense-plus-pkg01.atx.netgate.com/pfSense_plus-v23_01_amd64-pfSense_plus_v23_01/packagesite.txz with opts "i4"
DBG(1)[75729]> Fetch: fetching from: https://pfsense-plus-pkg01.atx.netgate.com/pfSense_plus-v23_01_amd64-pfSense_plus_v23_01/packagesite.txz with opts "i4"
pkg: https://pfsense-plus-pkg01.atx.netgate.com/pfSense_plus-v23_01_amd64-pfSense_plus_v23_01/packagesite.txz: Operation timed out
Unable to update repository pfSense
Error updating repositories!
[23.01-RELEASE][admin@fw_pfsense.ycc.lan]/root:

                    netstat -rn
Routing tables

Internet:
Destination        Gateway            Flags     Netif Expire
default            000.000.000.000        UGS        vmx1
1.1.1.1            000.000.000.000        UGHS       vmx1
10.10.1.5          link#10            UHS         lo0
10.10.1.6          link#10            UH       ovpns2
10.10.1.8          link#8             UHS         lo0
10.10.1.8/30       link#8             U       tun_wg0
10.10.10.0/24      link#9             U        ovpns1
10.10.10.1         link#9             UHS         lo0
127.0.0.1          link#5             UH          lo0
000.000.000.000/24      link#2             U          vmx1
000.000.000.000        link#2             UHS         lo0
000.000.000.000        link#2             UHS        vmx1
192.168.2.0/24     10.10.1.6          UGS      ovpns2
192.168.3.0/24     10.10.1.6          UGS      ovpns2
192.168.1N.0/24    link#1             U          vmx0
192.168.1X.1       link#1             UHS         lo0
192.168.1X.0/24    link#3             U          vmx2
192.168.1X.1       link#3             UHS         lo0

Internet6:
Destination                       Gateway                       Flags     Netif Expire
::1                               link#5                        UHS         lo0
fe80::%vmx0/64                    link#1                        U          vmx0
fe80::20c:29ff:fef6:61a9%vmx0     link#1                        UHS         lo0
fe80::%vmx1/64                    link#2                        U          vmx1
fe80::20c:29ff:fef6:61b3%vmx1     link#2                        UHS         lo0
fe80::%vmx2/64                    link#3                        U          vmx2
fe80::20c:29ff:fef6:61bd%vmx2     link#3                        UHS         lo0
fe80::%lo0/64                     link#5                        U           lo0
fe80::1%lo0                       link#5                        UHS         lo0
fe80::%ovpns1/64                  link#9                        U        ovpns1
fe80::20c:29ff:fef6:61a9%ovpns1   link#9                        UHS         lo0
fe80::%ovpns2/64                  link#10                       U        ovpns2
fe80::20c:29ff:fef6:61a9%ovpns2   link#10                       UHS         lo0
[23.01-RELEASE][admin@fw_pfsense.ycc.lan]/root:

                    It is me Ruben
                    Bootable Computación - Argentina.
                    pfSense/Netgate Certificate Partner
                    Pardon for my English - I am not an English speaker.
                    Thanks a lot for yours invaluable time.

                    1 Reply Last reply Reply Quote 0
                    • S
                      stephenw10 Netgate Administrator
                      last edited by Apr 10, 2023, 3:40 PM

                      What happens if you try to fetch that file directly?:

                      [23.01-RELEASE][root@6100.stevew.lan]/root: fetch https://pfsense-plus-pkg01.atx.netgate.com/pfSense_plus-v23_01_amd64-pfSense_plus_v23_01/packagesite.txz
Certificate verification failed for /C=US/ST=Texas/L=Austin/O=Rubicon Communications, LLC (Netgate)/OU=pfSense Plus/CN=pfsense-plus-pkg01.atx.netgate.com
36630304624640:error:1416F086:SSL routines:tls_process_server_certificate:certificate verify failed:/var/jenkins/workspace/pfSense-Plus-snapshots-23_01-main/sources/FreeBSD-src-plus-RELENG_23_01/crypto/openssl/ssl/statem/statem_clnt.c:1921:
fetch: https://pfsense-plus-pkg01.atx.netgate.com/pfSense_plus-v23_01_amd64-pfSense_plus_v23_01/packagesite.txz: Authentication error

                      You should see an authentication error like that fetching directly.

                      B 1 Reply Last reply Apr 10, 2023, 3:55 PM Reply Quote 0
                      • B
                        bootable @stephenw10
                        last edited by Apr 10, 2023, 3:55 PM

                        @stephenw10

                        From a browser with https

                        8b1b4093-c16c-4caf-81ed-24a4e7f37a45-image.png

                        with out https from a browser

                        c457cf25-6d02-487c-9f9c-a3657edb79cd-image.png

                        From a cli on firewall

                        f8fe15b9-8e5e-4146-85b8-9548ba8992c4-image.png

                        It is me Ruben
                        Bootable Computación - Argentina.
                        pfSense/Netgate Certificate Partner
                        Pardon for my English - I am not an English speaker.
                        Thanks a lot for yours invaluable time.

                        B 1 Reply Last reply Apr 10, 2023, 4:07 PM Reply Quote 0
                        • S
                          stephenw10 Netgate Administrator
                          last edited by Apr 10, 2023, 4:04 PM

                          OK, go to System > Advanced > Networking and set 'Prefer IPv4 over IPv6'.

                          Then revisit the update page so it pulls a current repo data set.

                          B 1 Reply Last reply Apr 10, 2023, 4:09 PM Reply Quote 0
                          • B
                            bootable @bootable
                            last edited by Apr 10, 2023, 4:07 PM

                            Trace route from WebUI

                            2f9a97d3-b2a6-48b0-bd09-c6bb907c8c54-image.png

                            Trace route from CLI

                            d94ffc32-1849-4b7b-946b-faaafaf48d6b-image.png

                            It is me Ruben
                            Bootable Computación - Argentina.
                            pfSense/Netgate Certificate Partner
                            Pardon for my English - I am not an English speaker.
                            Thanks a lot for yours invaluable time.

                            1 Reply Last reply Reply Quote 0
                            • B
                              bootable @stephenw10
                              last edited by Apr 10, 2023, 4:09 PM

                              @stephenw10

                              38fbfac0-4794-4e55-8373-414203932165-image.png

                              478d2c70-b9f8-40b4-88e1-954226052b35-image.png

                              d4f7520a-c05f-4a96-862b-7c405132023c-image.png

                              It is me Ruben
                              Bootable Computación - Argentina.
                              pfSense/Netgate Certificate Partner
                              Pardon for my English - I am not an English speaker.
                              Thanks a lot for yours invaluable time.

                              1 Reply Last reply Reply Quote 0
                              • S
                                stephenw10 Netgate Administrator
                                last edited by Apr 10, 2023, 4:14 PM

                                Now go to System > Update > Update Settings and resave the branch there as 23.01 stable.

                                You are hitting this: https://redmine.pfsense.org/issues/14137

                                B 1 Reply Last reply Apr 10, 2023, 9:35 PM Reply Quote 0
                                • B
                                  bootable @stephenw10
                                  last edited by Apr 10, 2023, 9:35 PM

                                  @stephenw10 Same issue the catalogue does not be updated !!

                                  2ab54432-583b-458d-b1d1-13a370434a55-image.png

                                  It is me Ruben
                                  Bootable Computación - Argentina.
                                  pfSense/Netgate Certificate Partner
                                  Pardon for my English - I am not an English speaker.
                                  Thanks a lot for yours invaluable time.

                                  1 Reply Last reply Reply Quote 0
                                  • S
                                    stephenw10 Netgate Administrator
                                    last edited by Apr 10, 2023, 10:30 PM

                                    Still no router to host so either there is no route somehow or it's resolving to some IP that's incorrect.
                                    Make sure it's actually resolving as expected:

                                    [23.01-RELEASE][root@6100.stevew.lan]/root: host pfsense-plus-pkg00.atx.netgate.com
pfsense-plus-pkg00.atx.netgate.com has address 208.123.73.207
pfsense-plus-pkg00.atx.netgate.com has IPv6 address 2610:160:11:18::207
[23.01-RELEASE][root@6100.stevew.lan]/root: host pfsense-plus-pkg01.atx.netgate.com
pfsense-plus-pkg01.atx.netgate.com has address 208.123.73.209
pfsense-plus-pkg01.atx.netgate.com has IPv6 address 2610:160:11:18::209

                                    Then run it with -d4 to get debug output and test over IPv4.

                                    Steve

                                    1 Reply Last reply Reply Quote 0
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