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    Gateways Status Offline

    Scheduled Pinned Locked Moved General pfSense Questions
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    • K
      kp206
      last edited by kp206

      Hello Everyone,

      I'm a super noob to this. And I have a small problem. I hoping to get some help from you amazing people here.

      Comcast went down for 6 hours about a month ago and my gateway monitoring dashboard says my WAN DHCP is offline. But my internet is working just fine.

      1st question.
      Should i just ignore this?

      2nd question.
      is this my old ip address?

      3rd question.
      How do I fix this issue?

      Thanks!

      Screenshot 2023-03-27 at 2.20.09 PM.png

      V 1 Reply Last reply Reply Quote 0
      • V
        viragomann @kp206
        last edited by viragomann

        @kp206 said in Gateways Status Offline:

        1st question.
        Should i just ignore this?

        If everything works, it could be ignored, but I don't suggest to do.

        2nd question.
        is this my old ip address?

        No, this is your recent gateway IP. If you can access IPv4 addresses in the internet, it will work. And as well the gateway will work.
        "Offline" just means, pfSense get no response, when pinging the monitoring IP (which is the gateway IP by default).

        3rd question.
        How do I fix this issue?

        If access to other IPv4 in the internet works go to System > Routing > Gateways, edit the concerned gateway and state an alternative monitoring IP, which you get response from. E.g. 8.8.8.8

        K 1 Reply Last reply Reply Quote 1
        • K
          kp206 @viragomann
          last edited by

          @viragomann

          Thank you for your reply. So i did what you told me and i don't know what to change?

          Screenshot 2023-03-27 at 3.02.51 PM.png

          Screenshot 2023-03-27 at 3.02.35 PM.png

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          • S
            SteveITS Galactic Empire @kp206
            last edited by

            @kp206 Set Monitor IP to 8.8.8.8.

            Pre-2.7.2/23.09: Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
            When upgrading, allow 10-15 minutes to restart, or more depending on packages and device speed.
            Upvote 👍 helpful posts!

            K 1 Reply Last reply Reply Quote 1
            • K
              kp206 @SteveITS
              last edited by

              @steveits Thanks a lot!! it worked!! I wish i could buy you a cup of coffee.

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