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    Panic when installing to new Supermicro server

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    • F
      fromm
      last edited by

      I should start by saying that I am 20+ year Linux user. This is my very first attempt at anything FreeBSD based.

      A client is a pfSense user. They acquired a new Intel Xeon server to become their router/firewall. It's a 12-core Xeon with 64GB RAM and a Broadcom Megaraid running four 1TB SSD in RAID10.

      Installation attempts of the release USB image of pfSense results in a kernel panic during boot, "vm_fault: fault on nofault entry. addr: 0xfffffe00d3a97000". The BIOS was reset, any power management disabled, and all BIOS settings not needed were disabled. Nothing works with the release image.

      Trying the development image released 20230215 boots into the installer but panics when trying to write any partition settings. The installer does see the MegaRAID array as a single 1.7TB drive as I expect. The options for auto (zfs), auto (ufs), and manual all fail with, "panic: mutex mrsas_sim_lock not owned at /var/jenkins/workspace/pfSense-CE- . . . " Not knowing FreeBSD, I wouldn't know what to do on a shell to attempt this by hand. I will attempt if someone would kindly provide guidance (I will search for a howto today).

      Does the installer offer alternate consoles like most Linux distros (alt-f1, alt-f2, etc)? Is a log of the installation attempt written somewhere accessible?

      Does anyone have any suggestions? Thanks in advance for any input.

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      • J
        JimBob Indiana @fromm
        last edited by

        @fromm That can be quite frustrating. Dang that’s a machine and a half for PFSense. I hope you get it sorted asap. Have to wonder if the RAID is tripping PFSense up.

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        • jimpJ jimp moved this topic from Problems Installing or Upgrading pfSense Software on
        • stephenw10S
          stephenw10 Netgate Administrator
          last edited by

          Do you have any more of the crash report? The backtrace specifically?

          Are you able to try to use the drives directly without the megaraid device?

          Hardware raid devices are relatively commonly a source of pain.

          Steve

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          • F
            fromm @stephenw10
            last edited by

            @stephenw10 I don't see a way to write the backtrace to a file and copy it to USB. Here is a picture of it.20230418_142721.jpg

            I will test the install without the RAID but that will lose the advantage. It's a Broadcom SAS 3908 MegaRAID that is not specifically listed as supported by FreeBSD 12 or 13.1.

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            • stephenw10S
              stephenw10 Netgate Administrator
              last edited by

              Yup that's in the raid driver.

              Not seeing anything that looks excatly like that though:
              https://bugs.freebsd.org/bugzilla/buglist.cgi?quicksearch=mrsas

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