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    Audio links like Pfsense WhatsApp and Discord not working

    General pfSense Questions
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    • E
      Emirhan1327
      last edited by

      Hello,

      I am a university student trying to improve myself on Pfsense. I installed Pfsense on my old laptop at home via Vmware.

      I have 2 modems in my house. One is the Wan side, I connected the internet from turknet directly to the PC and transferred it to Pfsense. I bought a USB Ethernet card and connected it to a different modem as a LAN stand. We can use the internet by connecting to the lan modem, but voice and video conversations cannot be provided in WhatsApp.

      I can't participate in any audio or video activity via Discord.

      After connecting to RTC, it gives a line disconnected discord error.

      https://prnt.sc/8FG6j9PZ64Rf

      pfBlockerNG is installed on pfsense but it is not active. Even though I uninstalled it, the problem did not go away. My firewall configuration is as follows.

      WAN: https://prnt.sc/CFR7msrUAXR-
      LAN: https://prnt.sc/JvYoorktsJZj

      I've been struggling with the problem for a few days and couldn't solve it. I was using Mikrotik, I switched to Pfsense, I don't want to go back to Mikrotik.

      Captive portal is on active Pfsense.

      Thank you for your help in advance.

      M 1 Reply Last reply Reply Quote 0
      • M
        michmoor LAYER 8 Rebel Alliance @Emirhan1327
        last edited by

        @emirhan1327

        1. Do you have pfBlockerNG installed?
        2. Are you running Squid Proxy? If so, transparent mode?
        3. Are you running Snort or Suricata?

        Firewall: NetGate,Palo Alto-VM,Juniper SRX
        Routing: Juniper, Arista, Cisco
        Switching: Juniper, Arista, Cisco
        Wireless: Unifi, Aruba IAP
        JNCIP,CCNP Enterprise

        E 1 Reply Last reply Reply Quote 0
        • E
          Emirhan1327 @michmoor
          last edited by

          @michmoor

          pfBlockerNG Installed but not active.

          Squid Proxy is not installed on the system.

          It is not installed in the modules you specified in option 3. I can't find the solution.

          1 Reply Last reply Reply Quote 0
          • stephenw10S
            stephenw10 Netgate Administrator
            last edited by

            We might need a diagram here if you can generate one.

            What exactly do you mean by 'modem'? Having a modem on WAN and LAN doesn't make much sense. Perhaps you mean router? Like an ISP router on the WAN side and another router as an access point on LAN.

            You have an allow all rule on WAN which you wouldn't normally want. You also have pass rules from private IPs. Is the WAN side a private subnet?

            Does audio work if disable captive portal?

            Steve

            E 1 Reply Last reply Reply Quote 0
            • E
              Emirhan1327 @stephenw10
              last edited by

              @stephenw10

              When you asked if Captive Portal was running when it was closed, I closed it and the problem was solved.

              I have never closed the captive portal. So what setting do I need to make in Captive Portal? There is no problem with normal internet usage.

              GertjanG 1 Reply Last reply Reply Quote 0
              • GertjanG
                Gertjan @Emirhan1327
                last edited by

                @emirhan1327

                You're using pfSense 2.6.0, right ?
                When 2.6.0 came out, it had a nasty bug : only TCP was passed, UDP and ICMP didn't work when the captive portal was active.
                You probably need to install the system patches package and apply the patches.

                No "help me" PM's please. Use the forum, the community will thank you.
                Edit : and where are the logs ??

                1 Reply Last reply Reply Quote 0
                • E
                  Emirhan1327
                  last edited by

                  @gertjan

                  /etc/version

                  In the above file it says 2.6.0-RELEASE. I couldn't view any updates on the Update page.

                  https://prnt.sc/rCDCCq3B3dgD

                  What would you suggest I do?

                  1 Reply Last reply Reply Quote 0
                  • stephenw10S
                    stephenw10 Netgate Administrator
                    last edited by

                    Install the System Patch package.

                    Apply all the recommended patches for 2.6.

                    E 1 Reply Last reply Reply Quote 0
                    • E
                      Emirhan1327 @stephenw10
                      last edited by

                      @stephenw10

                      Thank you very much. Upgrading to version 2.6 fixed the problem. It's working flawlessly now. Thank you again.

                      1 Reply Last reply Reply Quote 1
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