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    registered for pfSense Plus, no upgrade options from CE

    Scheduled Pinned Locked Moved General pfSense Questions
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    • S
      SpaceBass
      last edited by

      Howdy,
      I've obtained a registration key from Netgate and entered it into my current pfSense box (testing a DIY box currently).

      In updates and update settings I do not have an option for pfSense Plus.

      Also, if I go back to Registration, it acts like I haven't entered the token.

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      • R
        rcoleman-netgate Netgate @SpaceBass
        last edited by

        @spacebass Please open a ticket at https://go.netgate.com

        Ryan
        Repeat, after me: MESH IS THE DEVIL! MESH IS THE DEVIL!
        Requesting firmware for your Netgate device? https://go.netgate.com
        Switching: Mikrotik, Netgear, Extreme
        Wireless: Aruba, Ubiquiti

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        • S
          SpaceBass @rcoleman-netgate
          last edited by

          @rcoleman-netgate
          I tried to open a ticket in Safari and Chrome - whenever I click on submit, nothing happens

          R Dobby_D 2 Replies Last reply Reply Quote 0
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            rcoleman-netgate Netgate @SpaceBass
            last edited by rcoleman-netgate

            @spacebass What version of Chrome? Which add-ons?
            Does it work in incognito/private mode?

            Ryan
            Repeat, after me: MESH IS THE DEVIL! MESH IS THE DEVIL!
            Requesting firmware for your Netgate device? https://go.netgate.com
            Switching: Mikrotik, Netgear, Extreme
            Wireless: Aruba, Ubiquiti

            1 Reply Last reply Reply Quote 0
            • Dobby_D
              Dobby_ @SpaceBass
              last edited by

              @spacebass said in registered for pfSense Plus, no upgrade options from CE:

              I tried to open a ticket in Safari and Chrome - whenever I click on submit, nothing happens

              And Opera, Firefox or Seamonkey are not working out
              of the box?

              #~. @Dobby

              Turris Omnia - 4 Ports - 2 GB RAM / TurrisOS 7 Release (Btrfs)
              PC Engines APU4D4 - 4 Ports - 4 GB RAM / pfSense CE 2.7.2 Release (ZFS)
              PC Engines APU6B4 - 4 Ports - 4 GB RAM / pfSense+ (Plus) 24.03_1 Release (ZFS)

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              • S
                SpaceBass @Dobby_
                last edited by SpaceBass

                @dobby_ said in registered for pfSense Plus, no upgrade options from CE:

                And Opera, Firefox or Seamonkey are not working out
                of the box?

                not to be obtuse, but I have a limited amount of time to fill out the same form.

                I'm grateful that Netgate provides licenses for home labs, etc. But the web form not working isn't my issue to debug. I've got too many other open threads here :)

                I did it in a chrome incognito tab and just kept clicking .. after about 25 clicks it sent.

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                • R
                  rcoleman-netgate Netgate @SpaceBass
                  last edited by rcoleman-netgate

                  @spacebass said in registered for pfSense Plus, no upgrade options from CE:

                  not to be obtuse, but I have a limited amount of time to fill out the same form.

                  Most likely you have a plug-in that is making it not work -- it has worded in all browsers and on all major platforms internally following your report.

                  Could be a DNS issue. But, again, we did thorough testing after your report and could not replicate it.

                  Ryan
                  Repeat, after me: MESH IS THE DEVIL! MESH IS THE DEVIL!
                  Requesting firmware for your Netgate device? https://go.netgate.com
                  Switching: Mikrotik, Netgear, Extreme
                  Wireless: Aruba, Ubiquiti

                  1 Reply Last reply Reply Quote 0
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