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    [SOLVED] Unable to Install or Upgrade Packages

    Scheduled Pinned Locked Moved pfSense Packages
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    • D
      delphin_007
      last edited by

      Procedures worked. Commands were given via Putty ssh.
      Must have been a complete update.
      Whole process of updating (more than 300 packets) was visible in terminal and needed around 20 minutes.
      Restarted system.
      Everything seems to be ok now !
      Updating of packets cannot be tested - because everything is up to date. ;-)
      Than I testet installation of a new packet instead of. -> Worked well !

      Problem seems to be solved now - thanks Netgate team !!

      Regards from Ingo (Germany)

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      • T
        tman222 @delphin_007
        last edited by

        @delphin_007 said in Unable to Install or Upgrade Packages:

        Just got answer from Netgate:

        "A fix for this issue is now available. Please run the following command from the console/ssh, then check for updates/packages.
        pkg-static upgrade -fy pfSense-repoc"

        Procedures are just running over my 6100...

        That fixed it for me as well - the errors are gone and I can now install packages as before. A big thank you to the Netgate team for a quick resolution to this issue.

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        • D
          delphin_007 @rcoleman-netgate
          last edited by

          @rcoleman-netgate
          There is one question left after solving the issue (and system seems to work well again) - can you please help me ?

          The answer of the device to the command "pfSense-repoc -D" starts with a first line which confuses me:

          pfSense-repoc: si_get_packages: failed to run the pkg info command: /usr/local/sbin/pkg-static info -R --raw-format json-compact pfSense-pkg-*
          pfSense-repoc: no pfSense packages installed
          OS: FreeBSD
          OS Version: 14.0-CURRENT
          Platform: amd64
          Product: Netgate pfSense Plus
          Version: 23.05-RELEASE
          FS type: zfs
          Language: de_DE
          Model: Netgate 6100
          ...

          The answer of the comparable 4100 (which did not have the problem) does not include this first line. Rest of text looks similar.

          Is this first line a hint to a left remain of the problem or can/should this be ignored ?

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          • M
            mmenter
            last edited by

            Just wanted to post as I ran into this issue today. I was able to fix this by submitting a TAC ticket with my NDI and SN. The team found a mismatch in their database to which they fixed, and I was able to update all my packages.

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