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    23.05 upgrade gateway timeout problem

    Scheduled Pinned Locked Moved General pfSense Questions
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    • D
      devinbaines
      last edited by devinbaines

      I have a 4100 and when attempting to upgrade to 23.05 from 23.01, I consistently get a gateway timeout error. Clicking the little cloud icon on the main dashboard or going to the update page both end in a 504 timeout error several minutes later. I have tried rebooting, setting the update branch to 23.01 and then back again, killing processes (as seen suggested elsewhere here) via the command line, all to no avail.

      I am new to PFSense and this environment so I fear I may have misconfigured something during setup a couple of months ago when I got the router.

      I am hoping it is a simple fix and that it is n00b error on my part.

      Any suggestions?

      S 1 Reply Last reply Reply Quote 0
      • S
        SteveITS Galactic Empire @devinbaines
        last edited by

        @devinbaines is PHP crashing at that point, in the logs?

        Pre-2.7.2/23.09: Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
        When upgrading, allow 10-15 minutes to restart, or more depending on packages and device speed.
        Upvote 👍 helpful posts!

        D 1 Reply Last reply Reply Quote 0
        • D
          devinbaines @SteveITS
          last edited by

          @SteveITS How would I go about checking that? As I said, I am new to this. My apologies.

          S 1 Reply Last reply Reply Quote 0
          • S
            SteveITS Galactic Empire @devinbaines
            last edited by

            @devinbaines status /system logs.

            Pre-2.7.2/23.09: Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
            When upgrading, allow 10-15 minutes to restart, or more depending on packages and device speed.
            Upvote 👍 helpful posts!

            1 Reply Last reply Reply Quote 0
            • D
              devinbaines
              last edited by

              I just recreated the event and the logs say the following:

              2023/05/27 07:10:15 [error] 50951#100216: *58867 upstream timed out (60: Operation timed out) while reading response header from upstream, client: 192.168.1.109, server: , request: "GET /pkg_mgr_install.php?id=firmware HTTP/2.0", upstream: "fastcgi://unix:/var/run/php-fpm.socket", host: "192.168.1.1", referrer: "https://192.168.1.1/"
              
              S 1 Reply Last reply Reply Quote 0
              • S
                SteveITS Galactic Empire @devinbaines
                last edited by

                @devinbaines That’s the timeout. Then the question is why…any other errors logged before or after that?

                Since it offers the upgrade it’s able to connect out. Is IPv6 working, if you ping say IPv6.google.com from Diagnostics/Ping?

                Pre-2.7.2/23.09: Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
                When upgrading, allow 10-15 minutes to restart, or more depending on packages and device speed.
                Upvote 👍 helpful posts!

                D 1 Reply Last reply Reply Quote 0
                • D
                  devinbaines @SteveITS
                  last edited by

                  @SteveITS IPv6 is not working, it would appear. I get 100% packet loss trying to ping ipv6.google.com. I suspect I have something misconfigured.

                  S 1 Reply Last reply Reply Quote 0
                  • S
                    SteveITS Galactic Empire @devinbaines
                    last edited by

                    @devinbaines Somewhere in settings there’s a checkbox for pfSense (itself) to prefer IPv4.

                    Pre-2.7.2/23.09: Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
                    When upgrading, allow 10-15 minutes to restart, or more depending on packages and device speed.
                    Upvote 👍 helpful posts!

                    D 1 Reply Last reply Reply Quote 0
                    • D
                      devinbaines @SteveITS
                      last edited by

                      @SteveITS I found that setting and it did the trick. The upgrade worked. Thank you ever so much for that advice.

                      IPv6 is some kind of wizardry that I haven't been able to wrap my head around yet. I will do some digging on the proper way to set up my little network's IPv6 side.

                      1 Reply Last reply Reply Quote 1
                      • G
                        Gektor
                        last edited by

                        Have same issue with 23.05

                        2023/05/28 21:16:16 [error] 58535#100402: *5 upstream timed out (60: Operation timed out) while reading response header from upstream, client: 192.168.11.110, server: , request: "GET /status_interfaces.php HTTP/2.0", upstream: "fastcgi://unix:/var/run/php-fpm.socket", host: "192.168.11.1", referrer: "https://192.168.11.1/"
                        

                        And web gui is not accessible at all. Need to do restart php-fpm from console.

                        S 1 Reply Last reply Reply Quote 0
                        • S
                          SteveITS Galactic Empire @Gektor
                          last edited by

                          @Gektor Sounds similar but different situation. New thread? Check the logs to see why PHP is crashing.

                          Pre-2.7.2/23.09: Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
                          When upgrading, allow 10-15 minutes to restart, or more depending on packages and device speed.
                          Upvote 👍 helpful posts!

                          1 Reply Last reply Reply Quote 0
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