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    NUT: After 23.05 usbhid exits randomly

    Scheduled Pinned Locked Moved UPS Tools
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    • keyserK
      keyser Rebel Alliance
      last edited by

      After a 23.01/23.05 upgrade i have issues with my Eaton 5S UPS where it can run fine in NUT - sometimes for days, and then suddenly NUT no longer shows UPS info.

      It seems there is something happening that the driver does not like, because suddenly I get this reported in the system log:

      pid 19829 (usbhid-ups), jid 0, uid 316: exited on signal 11

      After that I get the following every 5 - 10 sec in the log:

      Poll UPS [eaton5sc] failed - Driver not connected

      I then need to diable UPS monitoring and enable UPSHID monitoring again to get it going. Service restart is not enough.

      Any idea’s what going on, or how I can increase logging to know whats happening? On 22.05 it would once in a while disconnect very briefly, but then resume.
      That seemed to be an issue with the combination of my SG-2100 and the Eaton 5S as it would be a 100% stable on my SG-6100. I have tried a different USB cable to no use.

      Love the no fuss of using the official appliances :-)

      dennypageD 1 Reply Last reply Reply Quote 0
      • dennypageD
        dennypage @keyser
        last edited by

        @keyser There is a long discussion of this in the NUT support thread.

        1 Reply Last reply Reply Quote 1
        • JonathanLeeJ
          JonathanLee
          last edited by

          It's a known issue it started in 23.01, I think they are working on a fix for it. A work in progress.

          Make sure to upvote

          keyserK 1 Reply Last reply Reply Quote 0
          • keyserK
            keyser Rebel Alliance @JonathanLee
            last edited by

            @JonathanLee said in NUT: After 23.05 usbhid exits randomly:

            It's a known issue it started in 23.01, I think they are working on a fix for it. A work in progress.

            Thanks, I’ll see if I can find a firmware update for my Eaton UPS, and if not I’ll try the interrupts only as a stop gap measure until a workaround is made in NUT :-)

            Love the no fuss of using the official appliances :-)

            dennypageD 1 Reply Last reply Reply Quote 0
            • dennypageD
              dennypage @keyser
              last edited by

              @keyser I posted a build of the nut usb driver done from nut-devel (pre release) which addresses the issue. You can find it later in the thread. Note that it is for intel/amd 64 bit, and does not work on arm.

              keyserK 1 Reply Last reply Reply Quote 0
              • keyserK
                keyser Rebel Alliance @dennypage
                last edited by

                @dennypage Thanks and good to know. Infortunately My issue is om a SG-2100 ARM based device

                Love the no fuss of using the official appliances :-)

                1 Reply Last reply Reply Quote 0
                • stephenw10S stephenw10 moved this topic from pfSense Packages on
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