Pfsense Plus 23.05 to upgrade pfsense TacLite issue to register activation key
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I'm on pfsense plus 23.05 want to upgrade on pfsense Taclite version. I purchase activation key for Taclite version but unable to register.
Following Error:
Thank you for choosing Netgate pfSense
Your device does not require registration, we recognize it already. You may have already registered, or it may be a pre-registered Netgate appliance.
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@nouman786 I'm having the same issue. I just purchased a license. Went to System > Register and the token field is grayed out with the same message.
I had the free Plus HomeLab license setup too and want to move to this new license.
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Purchase the TAC Lite subscription at the Netgate Store. Note the discount code that you can use at the top of that page.
Also this. The System>Register page in the pfSense+ GUI page is misleading. Took several hours after purchasing the license in my case for the the GUI dashboard Netgate Services & Support widget to reflect the license.
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Ok, I figured out what I did wrong.
I had mistakenly purchased a pfsense Plus + TAC Lite subscription via the store (looking for a place to enter my NID, but didn't see one and completed the checkout). I was emailed a token. This would work for a new install as their recent blog post explains: https://www.netgate.com/blog/netgate-pfsense-plus-tac-lite-available-for-129-per-year
Instead, I should have ordered the TAC Lite subscription itself from this link: https://shop.netgate.com/products/tac-lite-support (you can still use the TACLITE promo code for the same $ amount).
So I filed a ticket with Netgate Support with TAC Subscription as my issue category and explained this mix up and provided my NID in the ticket.
They responded within 20 minutes that they had updated the backend with my NID and the proper subscription and it would auto-update on my device my subscription. I received the same deal and no refund was necessary.
Hope this helps you @nouman786 and others who had the same experience.