Brand New SG-2100 bricked after update
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Thank you both for your replies, and etnoy, for your very in-depth instructions on the reddit post.
To be honest, as much as it would interest me to go down the manual re-flashing route, I just don't have the time to go through it at the moment and there definitely looks like there are quite a few steps involved.
At the end of the day, I just need the purchased equipment to work. You would have thought that a simple RMA to the supplier (Telappliant UK) would be a straightforward process, but apparently not with this company. Another day wasted waiting for them to make no contact. I will call their complaints line in the morning and see how I get on.
In the mean time, I'll try and find another supplier of Netgate Hardware in the UK for any future orders.
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@mpcjames fair enough. Your situation is probably different from mine as I'm a homelabber who has an out-of warranty router. For me, the option would be to buy a new device which isn't in the budget anyway.