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    Trouble Accessing Internet on pfSense fresh install.

    Scheduled Pinned Locked Moved General pfSense Questions
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    • M Offline
      miss_understand1ng
      last edited by miss_understand1ng

      I just installed pfSense on a Protectli Vault and everything appears to be up and running (WAN and LAN). The only issue I am having is that my computer that is connected via ethernet to a managed switch cannot access the internet. I have referred to this troubleshooting guide but have had no luck. I did do some digging in the firewall logs and there are countless "LAN - default deny rule IPv6". I am relatively new to pfSense so any information is appreciated!

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      • R Offline
        rcoleman-netgate Netgate @miss_understand1ng
        last edited by

        @miss_understand1ng said in Trouble Accessing Internet on pfSense fresh install.:

        The only issue I am having is that my computer that is connected via ethernet to a managed switch cannot access the internet.

        Does it work when you remove the switch and plug directly into your LAN port?

        Ryan
        Repeat, after me: MESH IS THE DEVIL! MESH IS THE DEVIL!
        Requesting firmware for your Netgate device? https://go.netgate.com
        Switching: Mikrotik, Netgear, Extreme
        Wireless: Aruba, Ubiquiti

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        • M Offline
          miss_understand1ng @rcoleman-netgate
          last edited by

          @rcoleman-netgate The issue persists even if plugged in directly to LAN port. It is a simple 5-port managed switch that I have not yet configured in any way.

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          • R Offline
            rcoleman-netgate Netgate @miss_understand1ng
            last edited by

            @miss_understand1ng said in Trouble Accessing Internet on pfSense fresh install.:

            The issue persists even if plugged in directly to LAN port. It is a simple 5-port managed switch that I have not yet configured in any way.

            OK.

            Can you access the pfSense GUI?

            What are your WAN and LAN IPs set to? If the WAN is a public address you can redact the last two octets.

            Ryan
            Repeat, after me: MESH IS THE DEVIL! MESH IS THE DEVIL!
            Requesting firmware for your Netgate device? https://go.netgate.com
            Switching: Mikrotik, Netgear, Extreme
            Wireless: Aruba, Ubiquiti

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            • M Offline
              miss_understand1ng @rcoleman-netgate
              last edited by

              @rcoleman-netgate Yes, I can access the GUI. WAN - 75.209.x.x , LAN - 10.27.x.x , Both are showing traffic going in and out.

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              • R Offline
                rcoleman-netgate Netgate @miss_understand1ng
                last edited by

                @miss_understand1ng How are you testing?

                Can you ping 8.8.8.8?

                Can you ping yahoo.com?

                can you load www.yahoo.com in a browser?

                Ryan
                Repeat, after me: MESH IS THE DEVIL! MESH IS THE DEVIL!
                Requesting firmware for your Netgate device? https://go.netgate.com
                Switching: Mikrotik, Netgear, Extreme
                Wireless: Aruba, Ubiquiti

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                • M Offline
                  miss_understand1ng @rcoleman-netgate
                  last edited by

                  @rcoleman-netgate Via Diagnostics / Ping, I can ping 8.8.8.8, although I cannot ping yahoo.com, and I cannot load www.yahoo.com in a browser.

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                  • R Offline
                    rcoleman-netgate Netgate @miss_understand1ng
                    last edited by

                    @miss_understand1ng

                    I don't care about the GUI - I care about your computer.

                    Can you ping either of those entities from the computer plugged into your network?

                    Ryan
                    Repeat, after me: MESH IS THE DEVIL! MESH IS THE DEVIL!
                    Requesting firmware for your Netgate device? https://go.netgate.com
                    Switching: Mikrotik, Netgear, Extreme
                    Wireless: Aruba, Ubiquiti

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                    • M Offline
                      miss_understand1ng @rcoleman-netgate
                      last edited by

                      @rcoleman-netgate Results are the same when I ping form my computer.

                      the otherT 1 Reply Last reply Reply Quote 0
                      • the otherT Offline
                        the other @miss_understand1ng
                        last edited by

                        @miss_understand1ng
                        And what are your DNS-settings?
                        It seems there might be something wrong...
                        Since neither pfsense nor your pc can reach i.e. www.google.com but pings 8.8.8.8 successfully.

                        the other

                        pure amateur home user, no business or professional background
                        please excuse poor english skills and typpoz :)

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                        • M Offline
                          miss_understand1ng @the other
                          last edited by miss_understand1ng

                          @the-other DNS Servers is set to 1.1.1.1 and 8.8.8.8 in pfSense. When I run ipconfig on my computer DNS servers are 10.27.x.x

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                          • S Offline
                            SteveITS Rebel Alliance @miss_understand1ng
                            last edited by

                            @miss_understand1ng Sounds like a DNS issue. Try restarting DNS Resolver in pfSense. Or set your PC DNS to 8.8.8.8 but that would just prove a local DNS issue exists,

                            Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
                            When upgrading, allow 10-15 minutes to reboot, or more depending on packages, and device or disk speed.
                            Upvote 👍 helpful posts!

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                            • M Offline
                              miss_understand1ng @SteveITS
                              last edited by

                              @SteveITS AHA! That was it! Simple DNS restart did the trick!

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                              • R Offline
                                rcoleman-netgate Netgate @miss_understand1ng
                                last edited by

                                @miss_understand1ng Your daily dose of SteveITS -- almost as good as a handful of Cheese-Its. 😆

                                Ryan
                                Repeat, after me: MESH IS THE DEVIL! MESH IS THE DEVIL!
                                Requesting firmware for your Netgate device? https://go.netgate.com
                                Switching: Mikrotik, Netgear, Extreme
                                Wireless: Aruba, Ubiquiti

                                S 1 Reply Last reply Reply Quote 1
                                • S Offline
                                  SteveITS Rebel Alliance @rcoleman-netgate
                                  last edited by

                                  @rcoleman-netgate Trying to decide how the Cheez-it scale is scored… 🧐

                                  Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
                                  When upgrading, allow 10-15 minutes to reboot, or more depending on packages, and device or disk speed.
                                  Upvote 👍 helpful posts!

                                  R 1 Reply Last reply Reply Quote 2
                                  • R Offline
                                    rcoleman-netgate Netgate @SteveITS
                                    last edited by

                                    @SteveITS said in Trouble Accessing Internet on pfSense fresh install.:

                                    trying to decide how the Cheez-it scale is scored… 🧐

                                    Oh the brand name ones are "meh" you come above them ;-)

                                    Ryan
                                    Repeat, after me: MESH IS THE DEVIL! MESH IS THE DEVIL!
                                    Requesting firmware for your Netgate device? https://go.netgate.com
                                    Switching: Mikrotik, Netgear, Extreme
                                    Wireless: Aruba, Ubiquiti

                                    1 Reply Last reply Reply Quote 0
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