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    Wan periodic reset causes system reboot.

    General pfSense Questions
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    • stephenw10S
      stephenw10 Netgate Administrator
      last edited by

      Yes, I'm sorry about that. Not being able to replicate it ourselves makes everything much more difficult. It's especially annoying here because I have essentially an identical setup to you. The only significant difference is the connection speed.

      We are working to add a coredump implementation in the gui to make this process much easier.

      In the mean time I'd be happy to work with you here if you're able to.

      If you're able to I would simply reinstall with a much larger SWAP size to avoid the need for an external drive with SWAP.

      Also one thing I didn't realise until I tested it was that changes to the pfSnse-ddb.conf file are read in a boot so the system needs to be rebooted normally to apply them before the panic is triggered.

      Steve

      RobbieTTR 1 Reply Last reply Reply Quote 0
      • RobbieTTR
        RobbieTT @stephenw10
        last edited by RobbieTT

        @stephenw10

        Clearly I am happy to work with you Steve. ๐Ÿ‘

        I just looked at the swap in the GUI dashboard, only to find there isn't one showing on my Supermicro system. Did I miss a step or something?

        [23.05.1-RELEASE][admin@Router-7.redacted.me]/root: swapinfo -h
        Device              Size     Used    Avail Capacity
        
        /root: top
        
        last pid: 76190;  load averages:  0.14,  0.12,  0.09                      up 0+02:00:50  18:24:55
        67 processes:  1 running, 66 sleeping
        CPU:  0.2% user,  0.0% nice,  0.1% system,  0.1% interrupt, 99.6% idle
        Mem: 139M Active, 391M Inact, 870M Wired, 56K Buf, 29G Free
        ARC: 223M Total, 39M MFU, 177M MRU, 622K Anon, 1091K Header, 5669K Other
             164M Compressed, 419M Uncompressed, 2.56:1 Ratio
        
          PID USERNAME    THR PRI NICE   SIZE    RES STATE    C   TIME    WCPU COMMAND
        34097 unbound      16  20    0   425M   316M kqread   3   0:51   3.03% unbound
        36766 root          1  20    0    14M  3856K CPU6     6   0:00   0.21% top
        

        I don't recall setting a swap on my Netgate 6100 or on this machine. The 6100 shows a swap of 1024 MiB - never seen it used though.

        โ˜•๏ธ

        1 Reply Last reply Reply Quote 0
        • stephenw10S
          stephenw10 Netgate Administrator
          last edited by

          Mmm, yes by default the Plus installer sets 1G for swap. The CE installer at one time used half the RAM size by default if there was sufficient drive space. I'm not sure why yours you have none.

          A 6100 here dumps ~750MB from the kernel when configured to do so but that's after running only a short time. If you can trigger this quickly on the 6100 it would be worth trying since the worst case is that it just fails to hold the dump and reboots. If you're not using the 6100 you can reinstall it and add more SWAP, I would expect 2GB to be more than enough.

          Steve

          RobbieTTR 1 Reply Last reply Reply Quote 0
          • RobbieTTR
            RobbieTT @stephenw10
            last edited by

            @stephenw10
            Under gpart I can see 1.0G of freebsd-swap - is the value used by pfSense?

            [23.05.1-RELEASE][admin@Router-7.redacted.me]/root: gpart show
            =>       40  231270320  nvd0  GPT  (110G)
                     40     532480     1  efi  (260M)
                 532520       1024     2  freebsd-boot  (512K)
                 533544        984        - free -  (492K)
                 534528    2097152     3  freebsd-swap  (1.0G)
                2631680  228636672     4  freebsd-zfs  (109G)
              231268352       2008        - free -  (1.0M)
            
            [23.05.1-RELEASE][admin@Router-7.redacted.me]/root: 
            

            It's still a bit odd for it to be missing from the GUI though.

            I'm happy to use either the Netgate 6100 or the Supermicro (SYS-510D-8C-FN6P) for testing; so your choice with repeatability vs flexibility.

            โ˜•๏ธ

            GertjanG 1 Reply Last reply Reply Quote 0
            • GertjanG
              Gertjan @RobbieTT
              last edited by Gertjan

              @RobbieTT said in Wan periodic reset causes system reboot.:

              I can see 1.0G of freebsd-swap - is the value used by pfSense?

              See/etc/fstab

              [23.05.1-RELEASE][root@pfSense.bhf.net]/root: cat /etc/fstab
              # Device                Mountpoint      FStype  Options         Dump    Pass#
              /dev/gpt/efiboot0               /boot/efi       msdosfs rw              0       0
              /dev/nvd0p3             none    swap    sw       0       0
              

              When I got my 4100 (with pfSense 22.05 from back then ?), the swap line wasn't using "/dev/nvd0p3" but something else. The result : there was a swap partition but pfSense wasn't using it.
              "nvd0p3" is my swap partition. I had to change that by editing /etc/fstab.
              IFAIK : it was mentioning some disk ID, not the partition device name.

              If your system starts to use the swap, consider removing stuff, typically, when you use pfBlockerng, use less bigger DNS files ;)

              No "help me" PM's please. Use the forum, the community will thank you.
              Edit : and where are the logs ??

              RobbieTTR 1 Reply Last reply Reply Quote 0
              • RobbieTTR
                RobbieTT @Gertjan
                last edited by RobbieTT

                @Gertjan
                I think that is my question, given the gpart above, should /etc/fstab be changed from /dev/nvd1p3 to /dev/nvd0p3?

                My presumption is that pfSense uses the freebsd-swap shown in gpart but I am not certain or know why the install points to the wrong location.

                I don't think I am close to needing swap due to lack of RAM though:

                 2023-10-16 at 09.17.00.png

                This swap discussion is for kernel dumps, not day-to-day use.

                [edit:] Changing to nvd0p3 and rebooting did indeed bring the GUI swap graph back:

                 2023-10-16 at 12.51.47.png

                โ˜•๏ธ

                1 Reply Last reply Reply Quote 2
                • stephenw10S
                  stephenw10 Netgate Administrator
                  last edited by

                  Nice. Also interesting.

                  Ok so set the line in /etc/pSense-ddb.conf. I used:

                  script kdb.enter.default=capture on; bt; show registers; show pcpu; capture off; dump; reset
                  

                  Then reboot to apply that.

                  I then tested it by running sysctl debug.kdb.panic=1 which immediately panics the box and runs the script. At the console you see:

                  panic: kdb_sysctl_panic
                  cpuid = 3
                  time = 1697460855
                  KDB: enter: panic
                  [ thread pid 1455 tid 100508 ]
                  Stopped at      kdb_enter+0x32: movq    $0,0x2344f43(%rip)
                  db:0:kdb.enter.default> capture on
                  db:0:kdb.enter.default>  bt
                  Tracing pid 1455 tid 100508 td 0xfffffe00b7ceaac0
                  kdb_enter() at kdb_enter+0x32/frame 0xfffffe00b13afa10
                  vpanic() at vpanic+0x163/frame 0xfffffe00b13afb40
                  panic() at panic+0x43/frame 0xfffffe00b13afba0
                  kdb_sysctl_panic() at kdb_sysctl_panic+0x61/frame 0xfffffe00b13afbd0
                  sysctl_root_handler_locked() at sysctl_root_handler_locked+0x90/frame 0xfffffe00b13afc20
                  sysctl_root() at sysctl_root+0x216/frame 0xfffffe00b13afca0
                  userland_sysctl() at userland_sysctl+0x176/frame 0xfffffe00b13afd50
                  sys___sysctl() at sys___sysctl+0x5c/frame 0xfffffe00b13afe00
                  amd64_syscall() at amd64_syscall+0x109/frame 0xfffffe00b13aff30
                  fast_syscall_common() at fast_syscall_common+0xf8/frame 0xfffffe00b13aff30
                  --- syscall (202, FreeBSD ELF64, __sysctl), rip = 0xb03aaf1e18a, rsp = 0xb03a86d9c88, rbp = 0xb03a86d9cc0 ---
                  db:0:kdb.enter.default>  show registers
                  cs                        0x20
                  ds                        0x3b
                  es                        0x3b
                  fs                        0x13
                  gs                        0x1b
                  ss                        0x28
                  rax                       0x12
                  rcx         0xffffffff814589e2
                  rdx                      0x3f8
                  rbx                      0x100
                  rsp         0xfffffe00b13afa10
                  rbp         0xfffffe00b13afa10
                  rsi                 0xc3b4cdc4
                  rdi                        0x4
                  r8                0x7ac3b4cdc4
                  r9          0xfffffe00b7ceaac0
                  r10         0xfffffe00b13af8f0
                  r11         0xcedfc2df9afff59c
                  r12                          0
                  r13                          0
                  r14         0xffffffff814b6685
                  r15         0xfffffe00b7ceaac0
                  rip         0xffffffff80d388c2  kdb_enter+0x32
                  rflags                    0x86
                  kdb_enter+0x32: movq    $0,0x2344f43(%rip)
                  db:0:kdb.enter.default>  show pcpu
                  cpuid        = 3
                  dynamic pcpu = 0xfffffe008efd7f00
                  curthread    = 0xfffffe00b7ceaac0: pid 1455 tid 100508 critnest 1 "sysctl"
                  curpcb       = 0xfffffe00b7ceafe0
                  fpcurthread  = 0xfffffe00b7ceaac0: pid 1455 "sysctl"
                  idlethread   = 0xfffffe0011fbde40: tid 100006 "idle: cpu3"
                  self         = 0xffffffff84013000
                  curpmap      = 0xfffff8012468fd38
                  tssp         = 0xffffffff84013384
                  rsp0         = 0xfffffe00b13b0000
                  kcr3         = 0xffffffffffffffff
                  ucr3         = 0xffffffffffffffff
                  scr3         = 0x0
                  gs32p        = 0xffffffff84013404
                  ldt          = 0xffffffff84013444
                  tss          = 0xffffffff84013434
                  curvnet      = 0xfffff80001203980
                  db:0:kdb.enter.default>  capture off
                  db:0:kdb.enter.default>  dump
                  Dumping 702 out of 8050 MB:..3%..12%..21%..32%..42%..51%..62%..71%..83%..92%
                  Dump complete
                  db:0:kdb.enter.default>  reset
                  Uptime: 3m30s
                  

                  After rebooting you should see the crash report in the gui with the vmcore offered to download.

                  If that's all working then delete that core and try to panic it by removing the interface again. Hopefully the core is not bigger than 1G if you can trigger it soon enough after boot.

                  Steve

                  RobbieTTR 1 Reply Last reply Reply Quote 0
                  • RobbieTTR
                    RobbieTT @stephenw10
                    last edited by

                    @stephenw10
                    Thanks Steve - as the issue is intermittent for me I probably need more swap.

                    Can I just boot from the USB installer and manually tweak the existing partitions using gpart delete / resize and whatever ZFS uses for regrow?

                    (It's been a long time since I have used partition commands but probably not much has changed over a couple of decades... other than my memory...)

                    Hmm, may be easier to get a new install USB but does it offer an option to set the swap partition size during the install (ie I don't remember one)?

                    โ˜•๏ธ

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                    • stephenw10S
                      stephenw10 Netgate Administrator
                      last edited by

                      Yes, you can just set the size during the install:

                      Screenshot from 2023-10-16 14-33-55.png

                      RobbieTTR 1 Reply Last reply Reply Quote 0
                      • RobbieTTR
                        RobbieTT @stephenw10
                        last edited by

                        @stephenw10
                        Ok, even my phat fingers can cope with that. ๐Ÿ‘

                        Now all I need is some WAN time to myself.

                        โ˜•๏ธ

                        RobbieTTR 1 Reply Last reply Reply Quote 1
                        • RobbieTTR
                          RobbieTT @RobbieTT
                          last edited by

                          I've racked-up the Supermicro and it has taken-over for pfSense duties, leaving the Netgate 6100 free for testing. What could possibly go wrong? ๐Ÿ˜‚

                          IMG_2387 copy.jpeg

                          โ˜•๏ธ

                          1 Reply Last reply Reply Quote 3
                          • stephenw10S
                            stephenw10 Netgate Administrator
                            last edited by

                            So bluuuuuue!

                            RobbieTTR 2 Replies Last reply Reply Quote 3
                            • RobbieTTR
                              RobbieTT @stephenw10
                              last edited by

                              @stephenw10

                              It's a Monday night, rack mood lights to blue. ๐Ÿ˜Ž

                              โ˜•๏ธ

                              1 Reply Last reply Reply Quote 2
                              • RobbieTTR
                                RobbieTT @stephenw10
                                last edited by

                                @stephenw10

                                Reinstalled everything on the 6100 and presuming you guys are running more 23.09d than anything else, I pushed it on to the latest dev load. I'll run 23.05.1 on the other device for now, so much swapping around today. Probably missed something along the way.

                                Anyway, partitioned for a 4 GB Swap - hopefully that will be spacious enough for you:

                                 2023-10-20 at 17.14.08.png

                                [23.09-BETA]/root: gpart show
                                =>       40  115189680  nda0  GPT  (55G)
                                         40     532480     1  efi  (260M)
                                     532520       1024     2  freebsd-boot  (512K)
                                     533544        984        - free -  (492K)
                                     534528    8388608     3  freebsd-swap  (4.0G)
                                    8923136  106264576     4  freebsd-zfs  (51G)
                                  115187712       2008        - free -  (1.0M)
                                
                                [23.09-BETA]/root: 
                                

                                I should get some quiet WAN time tomorrow to do interface testing and hopefully achieve a kernel dump. No doubt it will be more intermittent than usual, just to be difficult.

                                I'll remember to run your script too:

                                script kdb.enter.default=capture on; bt; show registers; show pcpu; capture off; dump; reset

                                โ˜•๏ธ

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                                • stephenw10S
                                  stephenw10 Netgate Administrator
                                  last edited by

                                  Excellent, that looks good. Let's hope it reveals some useful data. Thanks.

                                  1 Reply Last reply Reply Quote 1
                                  • stephenw10S
                                    stephenw10 Netgate Administrator
                                    last edited by

                                    You can try manually triggering a panic to make sure it catches a coredump. Run: sysctl debug.kdb.panic=1

                                    RobbieTTR 1 Reply Last reply Reply Quote 0
                                    • RobbieTTR
                                      RobbieTT @stephenw10
                                      last edited by

                                      @stephenw10
                                      Sorry Steve, this proved to be beyond me. I guess I will have to wait for the GUI button to be implemented or for a genuine idiot proof step-by-step guide to be written as this has eaten through way too many hours over too many days.

                                      I think I hit the assumed-knowledge barrier too often, with steps given, only to be belatedly added to with instructions like 'using console mode' or 'use kernel debug mode option 6' or 'did you edit some .conf file' or 'follow 'x' thread' or 'install 'x' package but only by method 'y'.

                                      So what did work:

                                      • got console working from macOS (mislabeled as GNU screen in pfSense docs)
                                      • got the swap partition size changed via console
                                      • fresh install
                                      • installed pfSense-kernel-debug-pfSense pkg from the GUI command line
                                      • ran kdb.enter.default=capture on; (etc) script from regular CLI
                                      • reboots (many)
                                      • kdb.enter.default=capture shown under /root
                                      • reboot into kernel debug mode via console (option 6 etc)
                                      • trigger panic via CLI using sysctl debug.kdb.panic=1
                                      • console scrolls through something that looks like a core dump...
                                      • crash report in /var/crash with info and text dump files
                                      • no core dump offered in the GUI
                                      • no core dump file found in /var/crash

                                      Clearly I am typing with a little frustration (sorry about that) but perhaps you can spot something useful in the above.

                                      โ˜•๏ธ

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                                      • stephenw10S
                                        stephenw10 Netgate Administrator
                                        last edited by stephenw10

                                        I'm sorry. Yes it will be much better when there's a gui option.

                                        You shouldn't need to add the debug kernel just to get the coredump.

                                        The important steps are:

                                        1. Make sure you have enough SWAP space (you do.
                                        2. Edit /etc/pfSense-ddb.conf so it contains the different default line like:
                                        # $FreeBSD$
                                        #
                                        #  This file is read when going to multi-user and its contents piped thru
                                        #  ``ddb'' to define debugging scripts.
                                        #
                                        # see ``man 4 ddb'' and ``man 8 ddb'' for details.
                                        #
                                        
                                        script lockinfo=show locks; show alllocks; show lockedvnods
                                        script pfs=bt ; show registers ; show pcpu ; run lockinfo ; acttrace ; ps ; alltrace
                                        
                                        # kdb.enter.panic       panic(9) was called.
                                        #script kdb.enter.default=textdump set; capture on; run pfs ; capture off; textdump dump; reset
                                        script kdb.enter.default=capture on; bt; show registers; show pcpu; capture off; dump; reset
                                        
                                        # kdb.enter.witness	witness(4) detected a locking error.
                                        script kdb.enter.witness=run lockinfo
                                        
                                        1. Reboot.
                                        2. (Optionally) Run sysctl debug.kdb.panic=1 to test the setup. You should see it writing out the coredump to swap in the console after all the backtraces scroll past.

                                        Steve

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                                        • RobbieTTR
                                          RobbieTT @stephenw10
                                          last edited by

                                          @stephenw10 said in Wan periodic reset causes system reboot.:

                                          1. Edit /etc/pSense-ddb.conf so it contains the different default line like:

                                          Hmmm, no such file found on this device. No idea why!

                                          โ˜•๏ธ

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                                          • stephenw10S
                                            stephenw10 Netgate Administrator
                                            last edited by

                                            Oh sorry I typo'd that. ๐Ÿคฆ

                                            Should be /etc/pfSense-ddb.conf

                                            RobbieTTR 1 Reply Last reply Reply Quote 0
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