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ERROR NTP

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  • M Offline
    Marlon Alvarez
    last edited by Aug 17, 2023, 2:19 PM

    I updated pfsense from version 2.6.0 to version 2.7.0, the configuration was uploaded, all the services are working but the NTP server service is not working correctly since it is not synchronizing the time to the client hosts, is there any error or option that performed the synchronization correctly

    V 1 Reply Last reply Aug 17, 2023, 2:38 PM Reply Quote 0
    • V Offline
      viragomann @Marlon Alvarez
      last edited by Aug 17, 2023, 2:38 PM

      @Marlon-Alvarez
      Are the clients even configured to request pfSense?
      Are they allowed to access it?

      Does the NTP status widget show the correct time?

      1 Reply Last reply Reply Quote 0
      • M Offline
        Marlon Alvarez
        last edited by Aug 22, 2023, 2:17 PM

        Are the clients even configured to request pfSense?
        If currently the client hosts are configured to request the time from pfsense

        Are they allowed to access it?
        If client hosts are allowed to access it they respond to the pfsense ntp server

        Does the NTP status widget show the correct time?
        if the widget shows the correct time status

        Attached configuration images

        Services Status
        729adce2-6426-4eb9-ae38-a3bbb5a7b256-image.png
        d2b02262-6ede-4238-894e-38816567b2a3-image.png

        On the DHCP is set as "NTP Server 1"

        18ce5d6f-430d-4682-a027-15cbc19b915b-image.png

        Host client

        39a4b7c9-c9c8-4d3e-9c30-83bb38bde102-image.png

        1 Reply Last reply Reply Quote 0
        • S Offline
          stephenw10 Netgate Administrator
          last edited by Aug 22, 2023, 6:46 PM

          Do you see open states on port 123 from clients querying pfSense?

          Do you see ntp listening on port 123 in the output of: sockstat | grep 123 ?

          You LAN firewall rules allow access on port 123?

          Steve

          M 1 Reply Last reply Sep 4, 2023, 2:50 PM Reply Quote 0
          • M Offline
            Marlon Alvarez @stephenw10
            last edited by Sep 4, 2023, 2:50 PM

            @stephenw10

            Do you see open states on port 123 from clients querying pfSense?
            yes, currently clients have port 123 enabled
            77d77870-e305-428c-8c1d-94864e86ace3-image.png

            Do you see ntp listening on port 123 in the output of: sockstat | grep 123 ?
            yes, currently pfsense is listening for output port 123

            21ee22ca-6924-478c-aebc-e972c470f0da-image.png

            You LAN firewall rules allow access on port 123?
            Yes, currently pfsense has rules allowed on the LAN

            I don't know if it's because of the new version 2.7.0 that changed something about the ntp synchronization with the client hosts, did you previously have a connection?

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            • S Offline
              stephenw10 Netgate Administrator
              last edited by Sep 4, 2023, 5:20 PM

              But do you see states on pfSense from clients querying the NTP server?

              M 1 Reply Last reply Sep 4, 2023, 7:20 PM Reply Quote 0
              • M Offline
                Marlon Alvarez @stephenw10
                last edited by Sep 4, 2023, 7:20 PM

                @stephenw10 How do I see which clients consult NTP server from pfsense?

                T 1 Reply Last reply Sep 4, 2023, 8:11 PM Reply Quote 0
                • T Offline
                  tman222 @Marlon Alvarez
                  last edited by Sep 4, 2023, 8:11 PM

                  @Marlon-Alvarez said in ERROR NTP:

                  @stephenw10 How do I see which clients consult NTP server from pfsense?

                  One way you could do that: Go to Diagnostics -> pfTop and under Filter expression field put: dst port 123

                  Hope this helps.

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                  • S Offline
                    stephenw10 Netgate Administrator
                    last edited by Sep 4, 2023, 9:24 PM

                    Yup that or go to Diag > States and filter on the LAN for :123

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