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    Full tunnel VPN via Intune problems

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    • M
      movIT
      last edited by

      Problem:

      Connected users are randomly experiencing connection drops when using VPN always on. They can't connect for about 20 minutes but they can connect right away when using another wifi hotspot.

      Environment:

      • Public IP with DNS record
      • Check Point Firewall allows traffic to Kemp loadbalancer
      • Kemp loadbalancer is configured to use least connection traffic distribution and is configured to use the firewall as gateway
      • We have two pfSense firewalls which use the kemp as gateway
      • The VPN profile is distributed via Intune
      • Users are on fully updated Windows 11

      Question

      What could be a possible reason for some users to experience random drops und being unable to re-connect unless they use another wifi hotspot?

      We are attempting two scenarios at the moment.

      One: Disabling one pfSense VPN server on the kemp level
      Two: Bypassing kemp directly and only using Check Point firewall

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