• Categories
  • Recent
  • Tags
  • Popular
  • Users
  • Search
  • Register
  • Login
Netgate Discussion Forum
  • Categories
  • Recent
  • Tags
  • Popular
  • Users
  • Search
  • Register
  • Login

Not getting a DHCP WAN IP Address on netgate hardware.

Scheduled Pinned Locked Moved General pfSense Questions
47 Posts 6 Posters 6.5k Views
Loading More Posts
  • Oldest to Newest
  • Newest to Oldest
  • Most Votes
Reply
  • Reply as topic
Log in to reply
This topic has been deleted. Only users with topic management privileges can see it.
  • A
    Austin 0 @stephenw10
    last edited by Oct 25, 2023, 3:14 AM

    @stephenw10 Sorry for the late reply. Life got a bit crazy there for a moment. I have tried a different switch in-between the Pfsense box and the ONT. Unfortunately I got the same result. What be the next step for support at this time since we seem to have exhausted our abilities here? Should we look into purchasing support from negate on this, or do you think that there is nothing that can be done at this time?

    1 Reply Last reply Reply Quote 0
    • S
      stephenw10 Netgate Administrator
      last edited by Oct 25, 2023, 12:20 PM

      Hmm, I'm not sure what more they could do here. They could re-run those tests to check the data. But what you did seems good.

      Both the 1100 and 4100 have interfaces with quirks that could be causing issues here. If you can I would try connecting a very generic pfSense CE install to see if that also behaves the same. Some hardware with Intel NICs if you have it.

      Reading back I was almost sure it was going to be that ARP timeout value You could try setting that to something very low like 60.

      Steve

      1 Reply Last reply Reply Quote 0
      • J
        JonathanLee
        last edited by Oct 25, 2023, 11:30 PM

        Screenshot 2023-10-25 at 4.19.48 PM.png

        What about offboarding?????

        Make sure to upvote

        1 Reply Last reply Reply Quote 0
        • S
          stephenw10 Netgate Administrator
          last edited by Oct 26, 2023, 12:58 AM

          The default settings on the 1100 and 4100 should be fine there. Hard to imagine that preventing ARP. But easy to test...

          A 1 Reply Last reply Oct 26, 2023, 1:51 PM Reply Quote 0
          • A
            Austin 0 @stephenw10
            last edited by Oct 26, 2023, 1:51 PM

            @stephenw10 I will try both of these things as soon as I am able, but that probably won't be until Sunday.

            1 Reply Last reply Reply Quote 0
            • A
              Austin 0
              last edited by Oct 29, 2023, 6:39 PM

              Thank you both for the suggestions. Unfortunately, I got the same result after trying both suggestions. I did notice that if I unplug, and then replug the cable the interface comes back online for a while, but eventually does go offline again. I do not have any other hardware to test with atm.

              1 Reply Last reply Reply Quote 0
              • J
                JKnott @stephenw10
                last edited by Oct 29, 2023, 7:40 PM

                @stephenw10 said in Not getting a DHCP WAN IP Address on netgate hardware.:

                The ISP gateway may not appear in a traceroute.

                The gateway's address might not appear. However, if it doesn't the hop still does and is indicated by an "*".

                PfSense running on Qotom mini PC
                i5 CPU, 4 GB memory, 32 GB SSD & 4 Intel Gb Ethernet ports.
                UniFi AC-Lite access point

                I haven't lost my mind. It's around here...somewhere...

                1 Reply Last reply Reply Quote 0
                41 out of 47
                • First post
                  41/47
                  Last post
                Copyright 2025 Rubicon Communications LLC (Netgate). All rights reserved.
                  This community forum collects and processes your personal information.
                  consent.not_received