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    NO DISKS FOUND WHEN INSTALLING PFSENSE

    Scheduled Pinned Locked Moved Problems Installing or Upgrading pfSense Software
    14 Posts 5 Posters 4.2k Views
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    • bingo600B
      bingo600 @kevs
      last edited by

      @kevs
      I see my SATA disk listed , along with my USB Stick , when i do like you.

      Seems like pfSense can't (won't) detect your disk().
      What hardware are you using ?

      I have heard about issues with ie. HP servers & raid-controller , being undetectable.
      Prob. caused by FreeBSD not having drivers for the raid controller.

      /Bingo

      If you find my answer useful - Please give the post a šŸ‘ - "thumbs up"

      pfSense+ 23.05.1 (ZFS)

      QOTOM-Q355G4 Quad Lan.
      CPUĀ  : Core i5 5250U, Ram : 8GB Kingston DDR3LV 1600
      LANĀ  : 4 x Intel 211, DiskĀ  : 240G SAMSUNG MZ7L3240HCHQ SSD

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      • K
        kevs @bingo600
        last edited by

        @bingo600

        I am using the Netgate 4100 MAX hardware, I am just reinstalling the OS since the existing OS might have a problem because I can't access the firewall and the circle light indicator was stocked in solid orange.

        When I am trying to reinstall the OS, I can't find and select the firewall hardware drive because it always says no disks found.
        The HP drive name that you've seen in the screenshot was the bootable USB drive that carries the pfSense installer.

        Hi @stephenw10 for your assistance, please, maybe you could give solutions for this firewall. Thank you!

        GertjanG 1 Reply Last reply Reply Quote 0
        • GertjanG
          Gertjan @kevs
          last edited by

          @kevs

          You are here : Reinstalling pfSense Plus Software

          On that page you'll find Installation Walkthrough.

          Here :

          6386e000-b18d-4099-b987-2a3621d9df78-image.png

          goto the ZFS page.

          Over there, you'll see that you have to select a drive.

          Select a disk even if there is only one in the list!

          Of course, if this 'only' disk is your USB drive, then something is wrong.

          Reboot the system, and follow the boot process closely.
          You'll see the recognized hardware enumerated during boot : does the hard disk shows up ?

          No "help me" PM's please. Use the forum, the community will thank you.
          Edit : and where are the logs ??

          K 1 Reply Last reply Reply Quote 0
          • stephenw10S
            stephenw10 Netgate Administrator
            last edited by

            What install image are you using?

            You should see both the eMMC and SSD device listed there on a 4100 MAX. But the Plus installer should automatically select the SSD there if it detects one.

            Steve

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            • stephenw10S
              stephenw10 Netgate Administrator
              last edited by

              Like:

              Screenshot from 2023-09-19 22-11-25.png

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              • K
                kevs @Gertjan
                last edited by

                @Gertjan
                We repeat and reboot the process multiple times but still, nothing happens even when we change the bootable USB drive it cannot find the drives.

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                • K
                  kevs @stephenw10
                  last edited by kevs

                  @stephenw10
                  I cannot see the drive of the hardware even after changing the bootable USB, I have attached a video below for more reference.

                  INSTALLATION VIDEO

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                  • stephenw10S
                    stephenw10 Netgate Administrator
                    last edited by

                    Check the boot output. You should see both rives listed there like:

                    mmcsd0: 16GB <MMCHC TB2916 9.0 SN 5267525A MFG 02/2023 by 112 0x0000> at mmc0 50.0MHz/8bit/65535-block
                    mmcsd0boot0: 4MB partition 1 at mmcsd0
                    mmcsd0boot1: 4MB partition 2 at mmcsd0
                    mmcsd0rpmb: 4MB partition 3 at mmcsd0
                    nda0 at nvme0 bus 0 scbus0 target 0 lun 1
                    nda0: <KBG30ZMV128G TOSHIBA ADHA0102 69CPC07HPZWP>
                    nda0: Serial Number 69CPC07HPZWP
                    nda0: nvme version 1.2
                    nda0: 122104MB (250069680 512 byte sectors)
                    

                    Just to be clear that is the 23.05.1 memstick serial image you are installing from?

                    Steve

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                    • K
                      kevs @stephenw10
                      last edited by

                      @stephenw10

                      Yes, I am installing the latest firmware given by TAC support but still, none of those you have mentioned are listed in the drive, my previous reply for screenshots and video are the reference that no drives were found in this firewall.

                      1 Reply Last reply Reply Quote 0
                      • stephenw10S
                        stephenw10 Netgate Administrator
                        last edited by

                        But does it show in the boot logs when booting the installer? Does it show an error against either drive or drive controller for example?

                        Lets see the full boot log.

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