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Inconsistent Slow Internet Speeds

Scheduled Pinned Locked Moved General pfSense Questions
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  • J
    jmcmillen
    last edited by Oct 4, 2023, 4:52 PM

    Hi

    I'm new to pfsense, and firewalls in general. I've been playing around with a pfsense install on a dell optiplex 7010 and I'm struggling to get consistent gigabit speeds. When I run speed tests through speedtest.net, I can get around 700Mbps down and 940Mbps up, sometimes. However, it seems like half the time, the speed test drops to around 450Mbps down and only 40-50Mbps up.

    If I switch to the ISP supplied router, I get 800-900+Mbps up and down, consistently. This makes me think that I've got a configuration issue in pfsense. The problem is that I just don't know what I should be looking for. I'm hoping someone here can help point me in the right direction.

    I've looked through a few forum posts and tried a couple of things like moving the LAN and WAN connections to separate NICs. I also worked through some of the recommendations on the pfsense tuning page. tso/lro disabled. According to the monitor, I don't think I'm getting anywhere close to mbuf exhaustion.

    I tried placing the ISP router in between the modem and the pfsense box. That got me to a consistent ~700Mbps down and 940Mbps up. But that's still not the speeds that I'm getting with just the ISP router, at least not download.

    Has anyone experienced this before, or maybe have a thought on how to troubleshoot?

    Dell Optiplex 7010
    Intel(R) Core(TM) i5-3570 CPU @ 3.40GHz
    8GB RAM
    Dell Intel I350-T2 NIC

    Thanks!

    M S 2 Replies Last reply Oct 4, 2023, 4:55 PM Reply Quote 0
    • M
      michmoor LAYER 8 Rebel Alliance @jmcmillen
      last edited by Oct 4, 2023, 4:55 PM

      @jmcmillen
      What does CPU utilization look like during the speedtests?
      Do you have any packages installed? If so which ones?

      Firewall: NetGate,Palo Alto-VM,Juniper SRX
      Routing: Juniper, Arista, Cisco
      Switching: Juniper, Arista, Cisco
      Wireless: Unifi, Aruba IAP
      JNCIP,CCNP Enterprise

      J 1 Reply Last reply Oct 4, 2023, 5:28 PM Reply Quote 0
      • J
        jmcmillen @michmoor
        last edited by Oct 4, 2023, 5:28 PM

        @michmoor

        Going by the system dashboard, CPU doesn't get over 9%. Memory is at 5%.

        I haven't installed any packages myself.

        1 Reply Last reply Reply Quote 0
        • S
          SteveITS Galactic Empire @jmcmillen
          last edited by Oct 4, 2023, 8:06 PM

          @jmcmillen said in Inconsistent Slow Internet Speeds:

          moving the LAN and WAN connections to separate NICs

          If they were using the same NIC that would limit throughput right there. Though not to 40.

          Try putting a switch between pfSense and the ISP router. (assume you changed patch cables...)

          Pre-2.7.2/23.09: Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
          When upgrading, allow 10-15 minutes to restart, or more depending on packages and device speed.
          Upvote 👍 helpful posts!

          J 1 Reply Last reply Oct 5, 2023, 1:07 PM Reply Quote 0
          • J
            jmcmillen @SteveITS
            last edited by Oct 5, 2023, 1:07 PM

            @SteveITS

            Thanks for the suggestion. I'll get my hands on another switch over the weekend and give it a shot. I've seen this suggested on other posts. What exactly does adding a switch in the middle do for us?

            Also, I haven't switched cables since the same cables work fine when I drop back to the ISP provided router.

            S 1 Reply Last reply Oct 5, 2023, 2:08 PM Reply Quote 0
            • S
              SteveITS Galactic Empire @jmcmillen
              last edited by Oct 5, 2023, 2:08 PM

              @jmcmillen It shouldn't do anything :) but per other posts some people say it solves link negotiation issues, or issues where the ISP router reboots and pfSense sees the NIC disconnect/reconnect and restarts packages.

              I'd try another patch just to rule it out. I know it doesn't always make sense but...

              Pre-2.7.2/23.09: Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
              When upgrading, allow 10-15 minutes to restart, or more depending on packages and device speed.
              Upvote 👍 helpful posts!

              1 Reply Last reply Reply Quote 1
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