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    pfsense Installer can't see NVME drive HP Elite Desk

    Scheduled Pinned Locked Moved Problems Installing or Upgrading pfSense Software
    13 Posts 2 Posters 1.4k Views
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    • stephenw10S
      stephenw10 Netgate Administrator
      last edited by

      If it's just an NVMe drive it should just appear on the PCIe bus. If you drop to a shell in the installer you can run: pciconf -lv

      You should see something like:

      nvme0@pci0:9:0:0:	class=0x010802 rev=0x01 hdr=0x00 vendor=0x1bc0 device=0x1002 subvendor=0x1bc0 subdevice=0x1002
          vendor     = 'Innodisk Corporation'
          device     = 'PCIe 3TE6 Controller (DRAM-less)'
          class      = mass storage
          subclass   = NVM
      

      Have you checked that any other OS can see the drive and install to it?

      Steve

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        bdc123 @stephenw10
        last edited by

        @stephenw10 ah, I do see it with the pciconf command.

        It currently has Windows installed on the drive and functions fine. Is that windows install interfering with the pfsense installer potentially? I am honestly quite a noob when it comes to storage configurations, partitions ,etc...

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        • stephenw10S
          stephenw10 Netgate Administrator
          last edited by

          It can be an issue if there is some odd GPT table on it or similar.

          Does it show as nvme0 or as a 'none' device?

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            bdc123 @stephenw10
            last edited by

            @stephenw10 it shows as nvme0@pci0:1:0:0

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            • stephenw10S
              stephenw10 Netgate Administrator
              last edited by

              Huh, interesting.

              You might try at the shell in the installer: geom disk list. That should include something like:

              Geom name: nda0
              Providers:
              1. Name: nda0
                 Mediasize: 120034123776 (112G)
                 Sectorsize: 512
                 Mode: r2w2e3
                 descr: M.2 (P80) 3TE6
                 lunid: 010000000000000000000078490bc0bb
                 ident: BCA12107210770235
                 rotationrate: 0
                 fwsectors: 0
                 fwheads: 0
              

              If it does then geom part list should show what it's seeing on he drive that prevent it being an install target.

              But ultimately you need to low level format the drive to remove whatever is causing the issue.

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                bdc123 @stephenw10
                last edited by

                @stephenw10

                Heres a picture of the output.

                IMG_2113.jpg

                What's the best way to do a low level format on this drive?

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                • stephenw10S
                  stephenw10 Netgate Administrator
                  last edited by

                  What does geom part list show?

                  You can probably remove whatever is there with the appropriate geom command.

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                    bdc123 @stephenw10
                    last edited by

                    @stephenw10 IMG_2114.jpg

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                    • stephenw10S
                      stephenw10 Netgate Administrator
                      last edited by

                      It's a GPT table issue I'd say. One of these options should work:
                      https://docs.netgate.com/pfsense/en/latest/troubleshooting/multiple-disks.html#clear-the-disk

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                        bdc123 @stephenw10
                        last edited by

                        @stephenw10 Many thanks, this resolved my issue and now the installer can see the nvd0 drive. I had a feeling it was something to do with the partitions but I wasnt sure. The limited BIOS really threw me for a loop.

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