Netgate 1100 23.05.1 to 23.09 update failure

ta

My initial attempt to update from the GUI resulted in a version mismatch, followed by an unresponsive gui as reported by some others. After several BE changes to get back to a stable environment (forgot to remove old zfs before update), I tried to follow advice in other threads but am running into an issue I don't see elsewhere.

I am now running the update from console over USB because when I use SSH and sudo the authentication fails.

# pkg-static info -x pfsense
pfSense-23.05.1
pfSense-Status_Monitoring-php82-1.8_3
pfSense-base-23.05.1
pfSense-boot-23.05.1
pfSense-default-config-serial-23.05.1
pfSense-kernel-pfSense-23.05.1
pfSense-pkg-Cron-0.3.8_3
pfSense-pkg-acme-0.7.5
pfSense-pkg-aws-wizard-0.10
pfSense-pkg-ipsec-profile-wizard-1.2
pfSense-pkg-pfBlockerNG-devel-3.2.0_6
pfSense-pkg-sudo-0.3_8
pfSense-rc-23.05.1
pfSense-repo-23.05.1
pfSense-repoc-20230912
pfSense-u-boot-1100-20220428
pfSense-u-boot-2100-20210930_1
pfSense-u-boot-env-20230123
pfSense-upgrade-1.2_6
php82-pfSense-module-0.95
 
# pkg-static upgrade
...
Number of packages to be removed: 1
Number of packages to be installed: 8
Number of packages to be upgraded: 74
Number of packages to be reinstalled: 1

The process will require 310 MiB more space.

Proceed with this action? [y/N]: y
[1/84] Upgrading glib from 2.76.1,2 to 2.76.4,2...
[1/84] Extracting glib-2.76.4,2: 100%    479 B   0.5kB/s    00:01    
[2/84] Upgrading perl5 from 5.32.1_3 to 5.34.1_3...
[2/84] Extracting perl5-5.34.1_3: 100%    3 KiB   0.5kB/s    00:07    
/bin/sh: makewhatis: not found
/bin/sh: makewhatis: not found
pkg-static: POST-INSTALL script failed
[3/84] Reinstalling rrdtool-1.8.0_2...
[3/84] Extracting rrdtool-1.8.0_2: 100%     26 B   0.0kB/s    00:01    
[4/84] Upgrading libgcrypt from 1.9.4_1 to 1.10.2...
[4/84] Extracting libgcrypt-1.10.2: 100%     16 B   0.0kB/s    00:01    
pkg-static: Cannot delete vital package: pfSense-rc!
pkg-static: If you are sure you want to remove pfSense-rc, 
pkg-static: unset the 'vital' flag with: pkg set -v 0 pfSense-r

I'm not sure what to do about:

[2/84] Extracting perl5-5.34.1_3: 100%    3 KiB   0.5kB/s    00:07    
/bin/sh: makewhatis: not found
/bin/sh: makewhatis: not found
pkg-static: POST-INSTALL script failed

I'm not sure if I should unset the vital flag mentioned at the end regarding pfSense-rc as I've already been at all day and don't want even more problems.

Appreciate any advice. Thanks.

edit typo fix

stephenw10

You need to run pfSense-upgrade -d first to upgarde the core pkgs.

If if then fails part way through try running pkg-static upgrade to pull in the remaining pkgs.

Steve

ta

I ended up with failures due to "libcrypto.so not found" like what was described in this thread: https://forum.netgate.com/topic/184082/pfplus-23-05-01-23-09-fails-due-to-libcrypto-so-not-found/12

I didn't capture the terminal results at the time and currently can't allow the device to reboot so will retry and capture later.

I mainly wanted to let you know that the issue hasn't resolved. Wondering if it will just be faster to request a fresh TAC, pave the device with that and reload config.

stephenw10

Yes, it's almost always quickest to reinstall clean from a situation like that as long as you have a config backup to restore from.