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    Netgate SG 4100

    Scheduled Pinned Locked Moved
    Problems Installing or Upgrading pfSense Software
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    • C
      CrKlom
      last edited by

      Good evening everyone,

      I think I've bricked my netgate device (SG4100).
      I have run out of memory and the device was not responding and froze up and I tried resetting my device like the instructions indicate.
      But the lights did not turn color and it seems that the boot is stuck in the same loop.

      Loading Network Lens...
      Already started
      Installing Network Lens...

      Loading Network Lens...
      Already started
      Installing Network Lens...

      EFI Network 2 for IPv4 (90-EC-77-2D-EC-BE)
      Checking media [Fail]
      LoadImage: Not Found
      Error reported: Not Found
      Loading Network Lens...
      Already startedork Lens...
      Installing Network Lens...
      Loading Network Lens...
      Already started
      Installing Network Lens...

      Loading Network Lens...
      Already started
      Installing Network Lens...

      EFI Network 2 for IPv4 (90-EC-77-2D-EC-BE)
      Checking media

      isSecurebootEnabled = 01
      secureboot not enabled
      Loading Usb Lens...
      Provider: Insyde Software
      Version: 05.12.02.0040.0009.15
      Product: BlinkBoot(R) Harrisonville USB Lens
      Licensee: Silicom Ltd.
      Start: 03/20/2018
      End: 12/31/2099

      Validating Signature... [Pass]

      Installing Usb Lens...

      Loading Nvme Lens...
      Provider: Insyde Software
      Version: 05.12.02.0040.0009.15
      Product: BlinkBoot(R) Harrisonville NVMe Lens
      Licensee: Silicom Ltd.
      Start: 11/16/2020
      End: 12/31/2099

      Validating Signature... [Pass]

      Installing Nvme Lens...

      Loading Sata Lens...
      Provider: Insyde Software
      Version: 05.12.02.0040.0009.15
      Product: BlinkBoot(R) Harrisonville SATA Lens
      Licensee: Silicom Ltd.
      Start: 03/20/2018
      End: 12/31/2099

      Validating Signature... [Pass]

      Installing Sata Lens...

      Loading SdMmc Lens...
      Provider: Insyde Software
      Version: 05.12.02.0040.0009.15
      Product: BlinkBoot(R) Harrisonville SDxx/eMMC Lens
      Licensee: Silicom Ltd.
      Start: 03/20/2018
      End: 12/31/2099

      Validating Signature... [Pass]

      Installing SdMmc Lens...

      .......................................................................................

      My local retailer told my Ive lost my warranty (1year) by a couple of months so Im out of luck with them.
      But would it possible to flash a new image to this device??
      Any help would be grately appreciated!!
      Cr

      1 Reply Last reply Reply Quote 0
      • stephenw10S
        stephenw10 Netgate Administrator
        last edited by

        Hmm, that's not an error state I've seen before.

        Can you show the output from initial power up?

        Steve

        C 1 Reply Last reply Reply Quote 0
        • C
          CrKlom @stephenw10
          last edited by CrKlom

          @stephenw10

          Sorry for the late response.
          Yeah I didnt published the complete output because Im not sure if I'm Doxxing any PI.

          Opened a support ticket with Netgate and they just send me a new image link and useful links. (Props to them for responding that quick)
          So it seems that the drive is fried and unresponsive.
          When following the easy instructions Im unable to select a drive to install the new Pfsense +
          So I decided to dissect the little monster and I forgot that it has a extra M2 slot open, seeing that the other one cant be replaced because it soldered to board.

          Any idea what format this M2 drive is because its looks very small not exactly the same as in one of my laptops. ?!?!?!

          1 Reply Last reply Reply Quote 0
          • stephenw10S
            stephenw10 Netgate Administrator
            last edited by

            It's m.2 NVMe. It specifically requires a drive that has a 'B' keying notch to match the slot. Most NVMe drives are M keyed only so you need to get one that is B and M keyed.

            Steve

            C 1 Reply Last reply Reply Quote 0
            • C
              CrKlom @stephenw10
              last edited by

              @stephenw10

              If anyone knows a good m2 ssd B or M key make and model for the SG-4100 please let me know

              M 1 Reply Last reply Reply Quote 0
              • M
                mcury @CrKlom
                last edited by

                @CrKlom said in Netgate SG 4100:

                @stephenw10

                If anyone knows a good m2 ssd B or M key make and model for the SG-4100 please let me know

                I have been using WD SN520, no problems to report.

                dead on arrival, nowhere to be found.

                1 Reply Last reply Reply Quote 1
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