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Unable to use ntopng package

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  • O
    Overlord
    last edited by Jan 4, 2024, 3:53 PM

    Hey guys

    Some some month I'm unable to use the ntopng package. I tried to delete it completely and reinstall. But if I change something under the settings packe from ntopng in pfsense (not ntop) (like set the password) I got PHP issues and the crash log:

    Crash report begins.  Anonymous machine information:
    
    amd64
    14.0-CURRENT
    FreeBSD 14.0-CURRENT amd64 1400094 #0 plus-RELENG_23_09-n256163-2763857e770: Wed Nov  1 21:18:24 UTC 2023     root@freebsd:/var/jenkins/workspace/pfSense-Plus-snapshots-23_09-main/obj/amd64/WrS3lKLo/var/jenkins/workspace/pfSense-Plus-snapshots-23_09-main/
    
    Crash report details:
    
    PHP Errors:
    [04-Jan-2024 16:44:46 Europe/Berlin] PHP Fatal error:  Uncaught TypeError: array_path_enabled(): Argument #1 ($arr) must be of type array, int given, called in /etc/inc/config.lib.inc on line 1264 and defined in /etc/inc/util.inc:3748
    Stack trace:
    #0 /etc/inc/config.lib.inc(1264): array_path_enabled(-1, 'notifications/s...', 'disable')
    #1 /etc/inc/notices.inc(379): config_path_enabled('notifications/s...', 'disable')
    #2 /etc/inc/notices.inc(662): notify_via_smtp('Netgate pfSense...')
    #3 /etc/inc/notices.inc(151): notify_all_remote('Netgate pfSense...')
    #4 /etc/inc/config.lib.inc(239): file_notice('config.xml', 'Netgate pfSense...', 'pfSenseConfigur...', '')
    #5 /etc/inc/config.lib.inc(695): restore_backup('/cf/conf/backup...')
    #6 /usr/local/www/pkg_edit.php(233): write_config('')
    #7 {main}
      thrown in /etc/inc/util.inc on line 3748
    [04-Jan-2024 16:44:46 Europe/Berlin] PHP Fatal error:  Uncaught TypeError: array_path_enabled(): Argument #1 ($arr) must be of type array, int given, called in /etc/inc/config.lib.inc on line 1264 and defined in /etc/inc/util.inc:3748
    Stack trace:
    #0 /etc/inc/config.lib.inc(1264): array_path_enabled(-1, 'notifications/s...', 'disable')
    #1 /etc/inc/notices.inc(379): config_path_enabled('notifications/s...', 'disable')
    #2 /etc/inc/notices.inc(662): notify_via_smtp('PHP ERROR: Type...')
    #3 /etc/inc/notices.inc(151): notify_all_remote('PHP ERROR: Type...')
    #4 /etc/inc/config.lib.inc(1168): file_notice('phperror', 'PHP ERROR: Type...', 'PHP errors')
    #5 [internal function]: pfSense_clear_globals()
    #6 {main}
      thrown in /etc/inc/util.inc on line 3748
    
    No FreeBSD crash data found.
    

    Any ideas?

    S 1 Reply Last reply Jan 4, 2024, 5:12 PM Reply Quote 0
    • S
      SteveITS Galactic Empire @Overlord
      last edited by Jan 4, 2024, 5:12 PM

      @Overlord Are you on 23.09 or 23.09.1? If 23.09 did you change to that update branch before installing the package?

      Pre-2.7.2/23.09: Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
      When upgrading, allow 10-15 minutes to restart, or more depending on packages and device speed.
      Upvote 👍 helpful posts!

      1 Reply Last reply Reply Quote 0
      • S
        stephenw10 Netgate Administrator
        last edited by Jan 4, 2024, 5:54 PM

        Yup that is 23.09. Though I'd be surprised if it made a difference like that.

        Other than that error do you see any other issues?

        O 1 Reply Last reply Jan 15, 2024, 4:28 PM Reply Quote 0
        • O
          Overlord @stephenw10
          last edited by Jan 15, 2024, 4:28 PM

          @stephenw10 @SteveITS
          Hey guys, sorry for the very late response - I got no notification from this site (or maybe I deactivated it).

          My pfSense is running on 23.09-RELEASE. As far is I can see there is only the ntopng Package with that issue. All is up2date and I have installed all Patches from the (System) Patches site.

          1 Reply Last reply Reply Quote 0
          • S
            stephenw10 Netgate Administrator
            last edited by Jan 15, 2024, 4:30 PM

            Any reason you're not running 23.09.1?

            O 1 Reply Last reply Jan 21, 2024, 4:05 PM Reply Quote 0
            • O
              Overlord @stephenw10
              last edited by Jan 21, 2024, 4:05 PM

              @stephenw10
              Good question - I checked and I saw that I'm not on the current stable version branch. I don't know why it's setup like this. I will check and let you know - thanks :)

              O 1 Reply Last reply Jan 22, 2024, 3:16 PM Reply Quote 1
              • O
                Overlord @Overlord
                last edited by Jan 22, 2024, 3:16 PM

                I upgraded, but I have still the issue:

                Crash report begins. Anonymous machine information:

                amd64
                14.0-CURRENT
                FreeBSD 14.0-CURRENT amd64 1400094 #1 plus-RELENG_23_09_1-n256200-3de1e293f3a: Wed Dec  6 21:00:32 UTC 2023     root@freebsd:/var/jenkins/workspace/pfSense-Plus-snapshots-23_09_1-main/obj/amd64/Obhu6gXB/var/jenkins/workspace/pfSense-Plus-snapshots-23_09_1
                
                Crash report details:
                
                PHP Errors:
                [22-Jan-2024 16:03:37 Europe/Berlin] PHP Fatal error:  Uncaught TypeError: array_path_enabled(): Argument #1 ($arr) must be of type array, int given, called in /etc/inc/config.lib.inc on line 1264 and defined in /etc/inc/util.inc:3748
                Stack trace:
                #0 /etc/inc/config.lib.inc(1264): array_path_enabled(-1, 'notifications/s...', 'disable')
                #1 /etc/inc/notices.inc(379): config_path_enabled('notifications/s...', 'disable')
                #2 /etc/inc/notices.inc(662): notify_via_smtp('Netgate pfSense...')
                #3 /etc/inc/notices.inc(151): notify_all_remote('Netgate pfSense...')
                #4 /etc/inc/config.lib.inc(239): file_notice('config.xml', 'Netgate pfSense...', 'pfSenseConfigur...', '')
                #5 /etc/inc/config.lib.inc(695): restore_backup('/cf/conf/backup...')
                #6 /usr/local/www/pkg_edit.php(233): write_config('')
                #7 {main}
                  thrown in /etc/inc/util.inc on line 3748
                [22-Jan-2024 16:03:37 Europe/Berlin] PHP Fatal error:  Uncaught TypeError: array_path_enabled(): Argument #1 ($arr) must be of type array, int given, called in /etc/inc/config.lib.inc on line 1264 and defined in /etc/inc/util.inc:3748
                Stack trace:
                #0 /etc/inc/config.lib.inc(1264): array_path_enabled(-1, 'notifications/s...', 'disable')
                #1 /etc/inc/notices.inc(379): config_path_enabled('notifications/s...', 'disable')
                #2 /etc/inc/notices.inc(662): notify_via_smtp('PHP ERROR: Type...')
                #3 /etc/inc/notices.inc(151): notify_all_remote('PHP ERROR: Type...')
                #4 /etc/inc/config.lib.inc(1168): file_notice('phperror', 'PHP ERROR: Type...', 'PHP errors')
                #5 [internal function]: pfSense_clear_globals()
                #6 {main}
                  thrown in /etc/inc/util.inc on line 3748
                [22-Jan-2024 16:14:25 Europe/Berlin] PHP Fatal error:  Uncaught TypeError: array_path_enabled(): Argument #1 ($arr) must be of type array, int given, called in /etc/inc/config.lib.inc on line 1264 and defined in /etc/inc/util.inc:3748
                Stack trace:
                #0 /etc/inc/config.lib.inc(1264): array_path_enabled(-1, 'notifications/s...', 'disable')
                #1 /etc/inc/notices.inc(379): config_path_enabled('notifications/s...', 'disable')
                #2 /etc/inc/notices.inc(662): notify_via_smtp('Netgate pfSense...')
                #3 /etc/inc/notices.inc(151): notify_all_remote('Netgate pfSense...')
                #4 /etc/inc/config.lib.inc(239): file_notice('config.xml', 'Netgate pfSense...', 'pfSenseConfigur...', '')
                #5 /etc/inc/config.lib.inc(695): restore_backup('/cf/conf/backup...')
                #6 /usr/local/www/pkg_edit.php(233): write_config('')
                #7 {main}
                  thrown in /etc/inc/util.inc on line 3748
                [22-Jan-2024 16:14:25 Europe/Berlin] PHP Fatal error:  Uncaught TypeError: array_path_enabled(): Argument #1 ($arr) must be of type array, int given, called in /etc/inc/config.lib.inc on line 1264 and defined in /etc/inc/util.inc:3748
                Stack trace:
                #0 /etc/inc/config.lib.inc(1264): array_path_enabled(-1, 'notifications/s...', 'disable')
                #1 /etc/inc/notices.inc(379): config_path_enabled('notifications/s...', 'disable')
                #2 /etc/inc/notices.inc(662): notify_via_smtp('PHP ERROR: Type...')
                #3 /etc/inc/notices.inc(151): notify_all_remote('PHP ERROR: Type...')
                #4 /etc/inc/config.lib.inc(1168): file_notice('phperror', 'PHP ERROR: Type...', 'PHP errors')
                #5 [internal function]: pfSense_clear_globals()
                #6 {main}
                  thrown in /etc/inc/util.inc on line 3748
                [22-Jan-2024 16:14:56 Europe/Berlin] PHP Fatal error:  Uncaught TypeError: array_path_enabled(): Argument #1 ($arr) must be of type array, int given, called in /etc/inc/config.lib.inc on line 1264 and defined in /etc/inc/util.inc:3748
                Stack trace:
                #0 /etc/inc/config.lib.inc(1264): array_path_enabled(-1, 'notifications/s...', 'disable')
                #1 /etc/inc/notices.inc(379): config_path_enabled('notifications/s...', 'disable')
                #2 /etc/inc/notices.inc(662): notify_via_smtp('Netgate pfSense...')
                #3 /etc/inc/notices.inc(151): notify_all_remote('Netgate pfSense...')
                #4 /etc/inc/config.lib.inc(239): file_notice('config.xml', 'Netgate pfSense...', 'pfSenseConfigur...', '')
                #5 /etc/inc/config.lib.inc(695): restore_backup('/cf/conf/backup...')
                #6 /usr/local/www/pkg_edit.php(233): write_config('')
                #7 {main}
                  thrown in /etc/inc/util.inc on line 3748
                [22-Jan-2024 16:14:56 Europe/Berlin] PHP Fatal error:  Uncaught TypeError: array_path_enabled(): Argument #1 ($arr) must be of type array, int given, called in /etc/inc/config.lib.inc on line 1264 and defined in /etc/inc/util.inc:3748
                Stack trace:
                #0 /etc/inc/config.lib.inc(1264): array_path_enabled(-1, 'notifications/s...', 'disable')
                #1 /etc/inc/notices.inc(379): config_path_enabled('notifications/s...', 'disable')
                #2 /etc/inc/notices.inc(662): notify_via_smtp('PHP ERROR: Type...')
                #3 /etc/inc/notices.inc(151): notify_all_remote('PHP ERROR: Type...')
                #4 /etc/inc/config.lib.inc(1168): file_notice('phperror', 'PHP ERROR: Type...', 'PHP errors')
                #5 [internal function]: pfSense_clear_globals()
                #6 {main}
                  thrown in /etc/inc/util.inc on line 3748
                
                No FreeBSD crash data found.
                
                1 Reply Last reply Reply Quote 0
                • S
                  stephenw10 Netgate Administrator
                  last edited by Jan 22, 2024, 3:27 PM

                  What actually triggers that php crash? Did the upgrade trigger it?

                  O 1 Reply Last reply Jan 26, 2024, 3:50 PM Reply Quote 0
                  • O
                    Overlord @stephenw10
                    last edited by Jan 26, 2024, 3:50 PM

                    @stephenw10
                    Yes - I opened the ntop settings page, set a Password and click on save.

                    1 Reply Last reply Reply Quote 0
                    • S
                      stephenw10 Netgate Administrator
                      last edited by Jan 26, 2024, 4:19 PM

                      Ah, OK so you can trigger it every time you resave that page?

                      O 1 Reply Last reply Jan 31, 2024, 5:05 AM Reply Quote 0
                      • O
                        Overlord @stephenw10
                        last edited by Jan 31, 2024, 5:05 AM

                        @stephenw10
                        Yes - I removed and installed the package again. I deleted all the package date, so I can start from the beginning.

                        If I go to the settings packe, activate ntopgng, set a password and click save get to a white packe with this:

                        Fatal error: Uncaught TypeError: array_path_enabled(): Argument #1 ($arr) must be of type array, int given, called in /etc/inc/config.lib.inc on line 1264 and defined in /etc/inc/util.inc:3748 Stack trace: #0 /etc/inc/config.lib.inc(1264): array_path_enabled(-1, 'notifications/s...', 'disable') #1 /etc/inc/notices.inc(379): config_path_enabled('notifications/s...', 'disable') #2 /etc/inc/notices.inc(662): notify_via_smtp('Netgate pfSense...') #3 /etc/inc/notices.inc(151): notify_all_remote('Netgate pfSense...') #4 /etc/inc/config.lib.inc(239): file_notice('config.xml', 'Netgate pfSense...', 'pfSenseConfigur...', '') #5 /etc/inc/config.lib.inc(695): restore_backup('/cf/conf/backup...') #6 /usr/local/www/pkg_edit.php(233): write_config('') #7 {main} thrown in /etc/inc/util.inc on line 3748 PHP ERROR: Type: 1, File: /etc/inc/util.inc, Line: 3748, Message: Uncaught TypeError: array_path_enabled(): Argument #1 ($arr) must be of type array, int given, called in /etc/inc/config.lib.inc on line 1264 and defined in /etc/inc/util.inc:3748 Stack trace: #0 /etc/inc/config.lib.inc(1264): array_path_enabled(-1, 'notifications/s...', 'disable') #1 /etc/inc/notices.inc(379): config_path_enabled('notifications/s...', 'disable') #2 /etc/inc/notices.inc(662): notify_via_smtp('Netgate pfSense...') #3 /etc/inc/notices.inc(151): notify_all_remote('Netgate pfSense...') #4 /etc/inc/config.lib.inc(239): file_notice('config.xml', 'Netgate pfSense...', 'pfSenseConfigur...', '') #5 /etc/inc/config.lib.inc(695): restore_backup('/cf/conf/backup...') #6 /usr/local/www/pkg_edit.php(233): write_config('') #7 {main} thrown Fatal error: Uncaught TypeError: array_path_enabled(): Argument #1 ($arr) must be of type array, int given, called in /etc/inc/config.lib.inc on line 1264 and defined in /etc/inc/util.inc:3748 Stack trace: #0 /etc/inc/config.lib.inc(1264): array_path_enabled(-1, 'notifications/s...', 'disable') #1 /etc/inc/notices.inc(379): config_path_enabled('notifications/s...', 'disable') #2 /etc/inc/notices.inc(662): notify_via_smtp('PHP ERROR: Type...') #3 /etc/inc/notices.inc(151): notify_all_remote('PHP ERROR: Type...') #4 /etc/inc/config.lib.inc(1168): file_notice('phperror', 'PHP ERROR: Type...', 'PHP errors') #5 [internal function]: pfSense_clear_globals() #6 {main} thrown in /etc/inc/util.inc on line 3748
                        

                        If I got back to the pfsense, I have two Notices:
                        1c134f38-78da-4044-8227-164f07b8b8fc-image.png

                        And a crash report:

                        Crash report begins.  Anonymous machine information:
                        
                        amd64
                        14.0-CURRENT
                        FreeBSD 14.0-CURRENT amd64 1400094 #1 plus-RELENG_23_09_1-n256200-3de1e293f3a: Wed Dec  6 21:00:32 UTC 2023     root@freebsd:/var/jenkins/workspace/pfSense-Plus-snapshots-23_09_1-main/obj/amd64/Obhu6gXB/var/jenkins/workspace/pfSense-Plus-snapshots-23_09_1
                        
                        Crash report details:
                        
                        PHP Errors:
                        [31-Jan-2024 06:03:37 Europe/Berlin] PHP Fatal error:  Uncaught TypeError: array_path_enabled(): Argument #1 ($arr) must be of type array, int given, called in /etc/inc/config.lib.inc on line 1264 and defined in /etc/inc/util.inc:3748
                        Stack trace:
                        #0 /etc/inc/config.lib.inc(1264): array_path_enabled(-1, 'notifications/s...', 'disable')
                        #1 /etc/inc/notices.inc(379): config_path_enabled('notifications/s...', 'disable')
                        #2 /etc/inc/notices.inc(662): notify_via_smtp('Netgate pfSense...')
                        #3 /etc/inc/notices.inc(151): notify_all_remote('Netgate pfSense...')
                        #4 /etc/inc/config.lib.inc(239): file_notice('config.xml', 'Netgate pfSense...', 'pfSenseConfigur...', '')
                        #5 /etc/inc/config.lib.inc(695): restore_backup('/cf/conf/backup...')
                        #6 /usr/local/www/pkg_edit.php(233): write_config('')
                        #7 {main}
                          thrown in /etc/inc/util.inc on line 3748
                        [31-Jan-2024 06:03:37 Europe/Berlin] PHP Fatal error:  Uncaught TypeError: array_path_enabled(): Argument #1 ($arr) must be of type array, int given, called in /etc/inc/config.lib.inc on line 1264 and defined in /etc/inc/util.inc:3748
                        Stack trace:
                        #0 /etc/inc/config.lib.inc(1264): array_path_enabled(-1, 'notifications/s...', 'disable')
                        #1 /etc/inc/notices.inc(379): config_path_enabled('notifications/s...', 'disable')
                        #2 /etc/inc/notices.inc(662): notify_via_smtp('PHP ERROR: Type...')
                        #3 /etc/inc/notices.inc(151): notify_all_remote('PHP ERROR: Type...')
                        #4 /etc/inc/config.lib.inc(1168): file_notice('phperror', 'PHP ERROR: Type...', 'PHP errors')
                        #5 [internal function]: pfSense_clear_globals()
                        #6 {main}
                          thrown in /etc/inc/util.inc on line 3748
                        
                        No FreeBSD crash data found.			
                        
                        1 Reply Last reply Reply Quote 0
                        • S
                          stephenw10 Netgate Administrator
                          last edited by Jan 31, 2024, 11:07 AM

                          Same error as: https://redmine.pfsense.org/issues/15157

                          It looks like you must have some corruption in your config file somehow. I would imagine it's in the ntopng config except cleared all the data when you removed the pkg?

                          O 1 Reply Last reply Feb 1, 2024, 1:32 PM Reply Quote 0
                          • O
                            Overlord @stephenw10
                            last edited by Feb 1, 2024, 1:32 PM

                            @stephenw10
                            Yes I delete all files before with: rm -rf /var/db/ntop

                            1 Reply Last reply Reply Quote 0
                            • S
                              stephenw10 Netgate Administrator
                              last edited by Feb 1, 2024, 1:45 PM

                              But I mean you removed the ntop data from the config? So unchecked Keep ntopng settings, graphs and traffic data. before uninstalling?

                              O 1 Reply Last reply Feb 1, 2024, 1:47 PM Reply Quote 0
                              • O
                                Overlord @stephenw10
                                last edited by Feb 1, 2024, 1:47 PM

                                @stephenw10
                                Yes, I dit this as well.

                                1 Reply Last reply Reply Quote 0
                                • S
                                  stephenw10 Netgate Administrator
                                  last edited by Feb 1, 2024, 1:55 PM

                                  Hmm, I can't replicate this.

                                  What version of the ntopng pakcage do you have installed?

                                  Do you have any patches installed in the system?

                                  O 1 Reply Last reply Feb 2, 2024, 2:59 PM Reply Quote 0
                                  • O
                                    Overlord @stephenw10
                                    last edited by Feb 2, 2024, 2:59 PM

                                    @stephenw10
                                    ntopng 0.8.13_10

                                    System Patches:
                                    f8fc6bd3-6b28-4151-9085-00082e32ad6d-image.png

                                    1 Reply Last reply Reply Quote 0
                                    • S
                                      stephenw10 Netgate Administrator
                                      last edited by Feb 2, 2024, 5:49 PM

                                      Hmm, still can't replicate it. It must be something in your config somehow. Are you able to test it with a default config? Or upload your config to us to check?

                                      1 Reply Last reply Reply Quote 0
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