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    Problem booting OS

    Scheduled Pinned Locked Moved Problems Installing or Upgrading pfSense Software
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    • F
      fijoitsimaru
      last edited by

      Been happily using pfSense for months. Yesterday had a crash on network. Upon restart my router would not boot into system. Been trying to reinstall via USB but It seems to stop. Can someone advise if this is indicative of SSD damage? Please advise if I am missing any additional system information needed for review.

      (Complete boot)

      Root mount waiting for: usbus0 usbus1 usbus2 usbus3 CAM
      uhub2: <Intel UHCI root HUB, class 9/0, rev 1.00/1.00, addr 1> on usbus1
      uhub1: 2 ports with 2 removable, self powered
      uhub0: 2 ports with 2 removable, self powered
      uhub3: 2 ports with 2 removable, self powered
      uhub2: 2 ports with 2 removable, self powered
      Root mount waiting for: CAM
      Root mount waiting for: CAM
      Root mount waiting for: CAM
      Root mount waiting for: CAM
      Root mount waiting for: CAM
      Root mount waiting for: CAM
      Root mount waiting for: CAM
      Root mount waiting for: CAM
      Root mount waiting for: CAM
      ada0 at ata2 bus 0 scbus1 target 0 lun 0
      ada0: <SanDisk SD8SBAT064G1122 Z2333000> ACS-2 ATA SATA 3.x device
      ada0: Serial Number 174175404120
      ada0: 300.000MB/s transfers (SATA 2.x, UDMA5, PIO 512bytes)
      ada0: 61057MB (125045424 512 byte sectors)

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      • stephenw10S
        stephenw10 Netgate Administrator
        last edited by

        No that doesn't specifically look like a drive failure. Is nothing shown after that? I'd expect a mountroot error.

        F 1 Reply Last reply Reply Quote 0
        • F
          fijoitsimaru @stephenw10
          last edited by

          @stephenw10 unfortunate it just stalls there. I let it go for an hour with no changes/progress. Im planning on getting a new ssd to try swap and fresh install.

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          • stephenw10S
            stephenw10 Netgate Administrator
            last edited by

            You might try booting the installer and seeing if that can see the drive.

            F 1 Reply Last reply Reply Quote 0
            • F
              fijoitsimaru @stephenw10
              last edited by

              @stephenw10 so the system can see the usb drive. But it almost gets stuck and the beginning of the kernel load. Ill try to get a snippet today with example. I also tried installing a 2.6 version to start from very beginning.

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              • stephenw10S
                stephenw10 Netgate Administrator
                last edited by

                I would just try 2.7.2 at this point.

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                • F
                  fijoitsimaru @stephenw10
                  last edited by

                  @stephenw10 so i was on 2.7 but i was worried potentially incompatibility. So i went to what the server started with in hopes it would fix.

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                  • stephenw10S
                    stephenw10 Netgate Administrator
                    last edited by

                    Try reconnecting of the NICs when it's stuck at that screen. If it still shows the link event it's probably a console problem.

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                    • JonathanLeeJ
                      JonathanLee
                      last edited by

                      Did fresh firmware fix it?

                      Make sure to upvote

                      F 1 Reply Last reply Reply Quote 0
                      • F
                        fijoitsimaru @JonathanLee
                        last edited by

                        @JonathanLee I just tried to install 7.2 and got stuck on the below. I'll need to pull the server out the rack to try reconnecting the NICs. This is off a Check Point T80 or T100 bought second hand so unsure if the front panel NICs are part of the board. If it is par tof the board pulling the CMOS battery should complete the reset correct?

                        est: CPU supports Enhanced Speedstep, but is not recognized.
                        est: cpu_vendor GenuineIntel, msr 616082506000825
                        device_attach: est3 attach returned 6
                        Timecounter "TSC-low" frequency 1329999803 Hz quality 1000
                        Timecounters tick every 1.000 msec
                        ZFS filesystem version: 5
                        ZFS storage pool version: features support (5000)
                        ugen0.1: <Intel UHCI root HUB> at usbus0
                        ugen1.1: <Intel UHCI root HUB> at usbus1
                        uhub0 on usbus0
                        uhub0: <Intel UHCI root HUB, class 9/0, rev 1.00/1.00, addr 1> on usbus0
                        ugen3.1: <Intel UHCI root HUB> at usbus3
                        ugen2.1: <Intel UHCI root HUB> at usbus2
                        uhub1 on usbus1
                        uhub2 on usbus3
                        uhub3 on usbus2
                        uhub1: <Intel UHCI root HUB, class 9/0, rev 1.00/1.00, addr 1> on usbus1
                        uhub3: <Intel UHCI root HUB, class 9/0, rev 1.00/1.00, addr 1> on usbus2
                        Trying to mount root from ufs:/dev/ufs/FreeBSD_Install [ro,noatime]...
                        uhub2: <Intel UHCI root HUB, class 9/0, rev 1.00/1.00, addr 1> on usbus3
                        uhub0: 2 ports with 2 removable, self powered
                        uhub1: 2 ports with 2 removable, self powered
                        uhub3: 2 ports with 2 removable, self powered
                        uhub2: 2 ports with 2 removable, self powered

                        JonathanLeeJ 1 Reply Last reply Reply Quote 0
                        • JonathanLeeJ
                          JonathanLee @fijoitsimaru
                          last edited by JonathanLee

                          @fijoitsimaru does this equipment have a ipmi card too? I think the unknown NIC is a IPMI

                          Make sure to upvote

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                          • stephenw10S
                            stephenw10 Netgate Administrator
                            last edited by

                            Is that booting the installer or after it installed booting the result?

                            That's odd, it's not even trying to mount root there.

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                            • F
                              fijoitsimaru @stephenw10
                              last edited by

                              @stephenw10 the last one is with installer plugged in. I think its trying to boot into but im not 100 percent sure. Also unsure if it had IPMI done see a port on the case. Need to unrack and open. See if im missing something.

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                              • stephenw10S
                                stephenw10 Netgate Administrator
                                last edited by

                                Ah, so it never got to the install menu? But you're not sure it actually booted from USB?

                                Was that the memstick-serial image?

                                F 1 Reply Last reply Reply Quote 1
                                • F
                                  fijoitsimaru @stephenw10
                                  last edited by stephenw10

                                  @stephenw10 Yes initial images were memstick serial. Just testing I tried putting the VGA on and it freezes at another location as I would expect it being wrong image needed.

                                   *********** Welcome to pfSense ************      __________________________
                                   *                                         *     /                     /`
                                   *  2. Boot Single user                    *     /                       ___\
                                   *  1. Boot Multi user [Enter]             *    |                      /`
                                   *  2. Boot Single user                    *    |                     /    :-|
                                   *  3. Escape to loader prompt             *    |      _________  ___/    /_ |
                                   *  4. Reboot                              *    |    /` ____   / /__    ___/ |
                                   *  5. Cons: Serial                        *    |   /  /   /  /    /   /     |
                                   *                                         *    |  /  /___/  /    /   /      |
                                   *  Options:                               *    | /   ______/    /   /       |
                                   *  6. Kernel: default/kernel (1 of 1)     *    |/   /          /   /        |
                                   *  7. Boot Options                        *        /          /___/         |
                                   *                                         *       /                         |
                                   *                                         *      /_________________________/
                                   *******************************************                                  \
                                     Autoboot in 0 seconds. [Space] to pause
                                  
                                  Loading kernel...
                                  /boot/kernel/kernel text=0x19ba18 text=0xfdab90 text=0x17dcbf0 data=0x180 data=0
                                  x222690+0x3dc970 0x8+0x1c7460+0x8+0x1d5994|
                                  Loading configured modules...
                                  can't find '/etc/hostid'
                                  /boot/kernel/opensolaris.ko size 0x1e2b0 at 0x359d000
                                  /boot/kernel/zfs.ko \
                                  
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                                  • stephenw10S
                                    stephenw10 Netgate Administrator
                                    last edited by

                                    Yup that's where I'd expect it to stop booting the VGA image when connected to the serial console.

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                                    • F
                                      fijoitsimaru @stephenw10
                                      last edited by

                                      @stephenw10 So I found something new...

                                      Loading kernel...
                                      /boot/kernel/kernel text=0x19ba18 text=0xfdab90 text=0x17dcbf0 data=0x180 data=0x222690+0x3dc970 0x8+0x1c7460+0x8+0x1d5994/
                                      Loading configured modules...
                                      can't find '/boot/entropy'
                                      /boot/kernel/zfs.ko size 0x5d7790 at 0x359d000
                                      /boot/kernel/opensolaris.ko size 0x1e2b0 at 0x3b75000
                                      can't find '/etc/hostid'
                                      GDB: no debug ports present
                                      KDB: debugger backends: ddb
                                      KDB: current backend: ddb
                                      ---<<BOOT>>---
                                      panic: running without device atpic requires a local APIC
                                      cpuid = 0
                                      time = 1
                                      KDB: enter: panic
                                      [ thread pid 0 tid 0 ]
                                      Stopped at kdb_enter+0x32: movq $0,0x234a4c3(%rip)

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                                      • stephenw10S
                                        stephenw10 Netgate Administrator
                                        last edited by

                                        Hmm, was that just one time? After a warm reboot?

                                        Has something been disabled in the BIOS?

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                                        • F
                                          fijoitsimaru @stephenw10
                                          last edited by

                                          @stephenw10 apologies didn't see update on this. No I am unsure if bios was modified. So I bought this as part of a set from reseller on Ebay. its a checkpoint t80? when i got it it already had pfsense install restored so it was just configuring and completing the install. Current update is getting a new SSD to swap and see if that will correct my issue. New ssd should be here this week. Next steps is new bare metal server running pfsesne or promox with pfsesne. Apologies again for the delay and thanks for the assist.

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