Problems with retrieve packages.

flielguera

Good morning to everybody:
I have an HP Proliant LM110 computer, and inside the server, there is the installed:

2.4.3-RELEASE-p1 (amd64)
built on Thu May 10 15:02:52 CDT 2018
FreeBSD 11.1-RELEASE-p10

pfSense
Serial: MX284301ED
Netgate Device ID: 8890ecd38889e13c4745

I enter the PACKAGES MANAGER and I want to see the available Packages, but it shows me the error:

Unable to retrieve package information

Any idea what could be happening?

Expect your news.

Regards.
Flielguera

stephenw10

Try running at the command line: pkg-static -d update
What error is shown?

2.4.3 is very old. You should upgrade as soon as possible.

Steve

flielguera

@stephenw10

Hello, this is te output of the command:

[2.4.3-RELEASE][admin@fw.notariamontoya.com.pe]/root: pkg-static -d update
DBG(1)[12613]> pkg initialized
pkg-static: Warning: Major OS version upgrade detected. Running "pkg bootstrap -f" recommended
Updating pfSense-core repository catalogue...
DBG(1)[12613]> PkgRepo: verifying update for pfSense-core
DBG(1)[12613]> Pkgrepo, begin update of '/var/db/pkg/repo-pfSense-core.sqlite'
DBG(1)[12613]> Request to fetch pkg+https://pkg.pfsense.org/pfSense_v2_5_0_amd64-core/meta.conf
DBG(1)[12613]> opening libfetch fetcher
DBG(1)[12613]> Fetch > libfetch: connecting
DBG(1)[12613]> Fetch: fetching from: https://pkg01-atx.netgate.com/pfSense_v2_5_0_amd64-core/meta.conf with opts "i"
DBG(1)[12613]> Fetch: fetcher chosen: https
DBG(1)[12613]> Request to fetch pkg+https://pkg.pfsense.org/pfSense_v2_5_0_amd64-core/meta.txz
DBG(1)[12613]> opening libfetch fetcher
DBG(1)[12613]> Fetch > libfetch: connecting
DBG(1)[12613]> Fetch: fetching from: https://pkg01-atx.netgate.com/pfSense_v2_5_0_amd64-core/meta.txz with opts "i"
DBG(1)[12613]> Fetch: fetcher chosen: https
DBG(1)[12613]> Request to fetch pkg+https://pkg.pfsense.org/pfSense_v2_5_0_amd64-core/packagesite.txz
DBG(1)[12613]> opening libfetch fetcher
DBG(1)[12613]> Fetch > libfetch: connecting
DBG(1)[12613]> Fetch: fetching from: https://pkg01-atx.netgate.com/pfSense_v2_5_0_amd64-core/packagesite.txz with opts "i"
DBG(1)[12613]> Fetch: fetcher chosen: https
pfSense-core repository is up to date.
Updating pfSense repository catalogue...
DBG(1)[12613]> PkgRepo: verifying update for pfSense
DBG(1)[12613]> PkgRepo: need forced update of pfSense
DBG(1)[12613]> Pkgrepo, begin update of '/var/db/pkg/repo-pfSense.sqlite'
DBG(1)[12613]> Request to fetch pkg+https://pkg.pfsense.org/pfSense_v2_5_0_amd64-pfSense_v2_5_0/meta.conf
DBG(1)[12613]> opening libfetch fetcher
DBG(1)[12613]> Fetch > libfetch: connecting
DBG(1)[12613]> Fetch: fetching from: https://pkg01-atx.netgate.com/pfSense_v2_5_0_amd64-pfSense_v2_5_0/meta.conf with opts "i"
DBG(1)[12613]> Fetch: fetcher chosen: https
Fetching meta.conf: 100% 163 B 0.2kB/s 00:01
DBG(1)[12613]> Request to fetch pkg+https://pkg.pfsense.org/pfSense_v2_5_0_amd64-pfSense_v2_5_0/packagesite.txz
DBG(1)[12613]> opening libfetch fetcher
DBG(1)[12613]> Fetch > libfetch: connecting
DBG(1)[12613]> Fetch: fetching from: https://pkg01-atx.netgate.com/pfSense_v2_5_0_amd64-pfSense_v2_5_0/packagesite.txz with opts "i"
DBG(1)[12613]> Fetch: fetcher chosen: https
Fetching packagesite.txz: 100% 140 KiB 143.9kB/s 00:01
DBG(1)[12613]> PkgRepo: extracting packagesite.yaml of repo pfSense
DBG(1)[12847]> PkgRepo: extracting signature of repo in a sandbox
DBG(1)[12613]> Pkgrepo, reading new packagesite.yaml for '/var/db/pkg/repo-pfSense.sqlite'
Processing entries: 0%
pkg-static: Newer FreeBSD version for package pfSense-pkg-lldpd:
To ignore this error set IGNORE_OSVERSION=yes

package: 1202504
running kernel: 1101001

pkg-static: repository pfSense contains packages for wrong OS version: FreeBSD:12:amd64
Processing entries: 100%
Unable to update repository pfSense
Error updating repositories!
[2.4.3-RELEASE][admin@fw.notariamontoya.com.pe]/root:

stephenw10

Ok it's failing retrieve pkgs because it's switched to the 2.5 repo when that was release. Years ago!

If you need to remain on 2.4.3 and install pkgs you need to set the update repo to 2.4.3 reprecated in System > Updates > Update Settings.

But you should consider just installing 2.7.2 clean and restoring your config at this point.

Steve

flielguera

@stephenw10 Ok Steve, but please excuse my ignorance, I come from the Windows / Cisco world, I ask, what commands can I use to update the version of PFSENSE...?
Thanks for your help.

stephenw10

It's seeing the 2.5 version. You should normally see that as an available upgrade on the dashboard. If that has been disabled you would need to visit System > Updates.

But from such an old version you should consider installing 2.7.2 clean and restoring your config.