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    Installing/Booting on SYS-E200-12A-8C

    Scheduled Pinned Locked Moved Problems Installing or Upgrading pfSense Software
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    • T
      TheSmoker
      last edited by

      Hey there!

      I just acquired 2 SYS-E200-12A-8C which I am planning to use with pfSense-2.7.2.
      Unfortunately at boot I get this error:
      05bb2557-fbb1-4ac9-af6d-ee50b0462c99-image.png
      This was installed on this SSD on another computer first and booted in SYS-E200-12A-8C

      Also when trying to install it from USB stick I do get the same error but with /cdrom/iso9660.

      Any pointers?

      Thanks and regards!

      1 Reply Last reply Reply Quote 0
      • stephenw10S
        stephenw10 Netgate Administrator
        last edited by

        You should use the memstick image if booting from USB. That doesn't use an ISO filesystem.

        You may need to increase the boot delay:
        https://docs.netgate.com/pfsense/en/latest/troubleshooting/boot-issues.html#booting-from-usb

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        • T
          TheSmoker
          last edited by

          Tried all combinations, result being the same:
          60aa54d1-c023-4880-9b95-116439dd936a-image.png
          Meaning: IMG image, ISO image, USB 3.0 Stick, USB 2.0 Stick, even tried kern.cam.boot_delay="100000":
          1e5bd1fd-ad68-492f-8cda-e3b3352bcc28-image.png

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          • stephenw10S
            stephenw10 Netgate Administrator
            last edited by

            Hmm, if you enter ? there what devices are shown?

            Hmm, that's an Atom C5000 CPU? That may be the first one I've seen. It could be there is simply no driver support for it yet, either USB or SATA/NVMe. What type of disk was it you moved across?

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            • T
              TheSmoker @stephenw10
              last edited by TheSmoker

              @stephenw10 ? will not work as the system hangs at that point.
              I was trying to install from a USB to a SATA SSD. Nothing fancy.

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              • stephenw10S
                stephenw10 Netgate Administrator
                last edited by

                Mmm, OK. A SATA drive would require the SATA controller be supported An NVMe drive is just a PCIe device.

                So you cannot enter anything at the mountroot> prompt?

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                • stephenw10S
                  stephenw10 Netgate Administrator
                  last edited by

                  Yup looks like Parker Ridge was unsupported as of Oct 2023:
                  https://www.mail-archive.com/freebsd-hardware@freebsd.org/index.html#05686

                  So anything added since would not yet be in CE. An NVMe drive might work because it's just a PCIe device as I say.

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                  • T
                    TheSmoker @stephenw10
                    last edited by TheSmoker

                    @stephenw10 if what you are saying is true, it would at least boot from usb stick, right?
                    I will try for fun to install on another computer on a nvme drive and see if that boots. ;)

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                    • stephenw10S
                      stephenw10 Netgate Administrator
                      last edited by

                      Nope because the chipset USB and SATA controllers require driver support and that isn't available. Yet.
                      It stops at mountroot because the root drive never appears for it to try to mount root from.

                      Just trying to see if anything has been added to FreeBSD 15 yet. You could try booting that:
                      https://download.freebsd.org/snapshots/ISO-IMAGES/15.0/FreeBSD-15.0-CURRENT-amd64-20240125-6ec8bf9f3d17-267775-memstick.img.xz

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                      • T
                        TheSmoker @stephenw10
                        last edited by TheSmoker

                        @stephenw10
                        65fc7a98-d87e-479a-893d-ab8f85be268f-image.png
                        28afae51-bf42-4faf-9cf2-e249cc6ffd97-image.png

                        Yup, 15 Current it's a go. :)
                        Properly sees the SATA SSD:
                        b10481ed-f8e6-4787-a5cf-176ee52dd50a-image.png

                        As well as the usb drive:
                        facb1096-3a30-49ed-acc4-e9d0c0c56624-image.png

                        Will try with a nvem ssd and come back with results.

                        Thanks!

                        1 Reply Last reply Reply Quote 0
                        • stephenw10S
                          stephenw10 Netgate Administrator
                          last edited by

                          Aha, then I would expect current 24.03-dev snapshots to work. That would be a tricky install though!

                          T 2 Replies Last reply Reply Quote 0
                          • T
                            TheSmoker @stephenw10
                            last edited by TheSmoker

                            @stephenw10 No luck on the nvme ssd install:
                            520fc86e-042c-468d-b42d-7d715884b33a-image.png

                            If there is someone interested by the boot sequence until crash:
                            link text

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                            • T
                              TheSmoker @stephenw10
                              last edited by

                              @stephenw10 If I cannot boot 2.7.2 to enter + key and get on 23.09.01, I will not be able to go to 24.03... :(

                              1 Reply Last reply Reply Quote 0
                              • stephenw10S
                                stephenw10 Netgate Administrator
                                last edited by

                                Yup you would need to do it on something else and move the drive. The NDI would change and need to be migrated but I'd expect it to boot OK.

                                T 1 Reply Last reply Reply Quote 0
                                • T
                                  TheSmoker @stephenw10
                                  last edited by

                                  @stephenw10 That's not a pleasant process i guess as i only have 1 pfSense+ key and I would hate to loose it on an experiment.

                                  1 Reply Last reply Reply Quote 0
                                  • stephenw10S
                                    stephenw10 Netgate Administrator
                                    last edited by

                                    If that's the only way to install it we can migrate the registered NDI to the new device once you prove it works.

                                    T 1 Reply Last reply Reply Quote 0
                                    • T
                                      TheSmoker @stephenw10
                                      last edited by

                                      @stephenw10 Will try to do that and I will reach to you regarding the license. Thanks for your support Stephen.

                                      T 1 Reply Last reply Reply Quote 1
                                      • T
                                        TheSmoker @TheSmoker
                                        last edited by

                                        @stephenw10 I did not managed to do that, due to the fact that I do not have enough Plus keys available. The 2 nodes that I am trying to install on, have plus licenses available. The question here is how can I get the new beta installer which will allow me to install directly the Plus variant?

                                        1 Reply Last reply Reply Quote 0
                                        • stephenw10S
                                          stephenw10 Netgate Administrator
                                          last edited by

                                          Yes the Net Installer should allow this now. It's a zero dollar purchase from the store.
                                          https://docs.netgate.com/pfsense/en/latest/install/download-installer-image.html

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                                          • T
                                            TheSmoker @stephenw10
                                            last edited by TheSmoker

                                            @stephenw10 Installation worked without issues.
                                            Now it will not recognize the QAT on C5325 in GUI.
                                            I can do kldload qat and kldstat -v |grep qat:
                                            12 1 0xffffffff84932000 4390 qat.ko (/boot/kernel/qat.ko)
                                            696 nexus/qat
                                            13 6 0xffffffff84937000 14dd0 qat_hw.ko (/boot/kernel/qat_hw.ko)
                                            695 pci/qat_c4xxx
                                            690 pci/qat_200xx
                                            694 pci/qat_dh895xcc
                                            691 pci/qat_4xxx
                                            693 pci/qat_c3xxx
                                            689 pci/qat_c62x
                                            692 pci/qat_4xxxvf
                                            14 9 0xffffffff8494c000 30010 qat_common.ko (/boot/kernel/qat_common.ko)
                                            687 qat_common
                                            15 8 0xffffffff8497d000 68cd8 qat_api.ko (/boot/kernel/qat_api.ko)
                                            688 qat_api
                                            16 1 0xffffffff849e6000 11258 qat_c2xxx.ko (/boot/kernel/qat_c2xxx.ko)
                                            697 pci/qat_c2xxx

                                            Hardware is there:
                                            none4@pci0:0:1:0: class=0x088000 rev=0x00 hdr=0x00 vendor=0x8086 device=0x0b00 subvendor=0x15d9 subdevice=0x1c50
                                            vendor = 'Intel Corporation'
                                            device = 'Ice Lake CBDMA [QuickData Technology]'
                                            class = base peripheral
                                            none5@pci0:0:1:1: class=0x088000 rev=0x00 hdr=0x00 vendor=0x8086 device=0x0b00 subvendor=0x15d9 subdevice=0x1c50
                                            vendor = 'Intel Corporation'
                                            device = 'Ice Lake CBDMA [QuickData Technology]'
                                            class = base peripheral
                                            none6@pci0:0:1:2: class=0x088000 rev=0x00 hdr=0x00 vendor=0x8086 device=0x0b00 subvendor=0x15d9 subdevice=0x1c50
                                            vendor = 'Intel Corporation'
                                            device = 'Ice Lake CBDMA [QuickData Technology]'
                                            class = base peripheral
                                            none7@pci0:0:1:3: class=0x088000 rev=0x00 hdr=0x00 vendor=0x8086 device=0x0b00 subvendor=0x15d9 subdevice=0x1c50
                                            vendor = 'Intel Corporation'
                                            device = 'Ice Lake CBDMA [QuickData Technology]'
                                            class = base peripheral
                                            none8@pci0:0:1:4: class=0x088000 rev=0x00 hdr=0x00 vendor=0x8086 device=0x0b00 subvendor=0x15d9 subdevice=0x1c50
                                            vendor = 'Intel Corporation'
                                            device = 'Ice Lake CBDMA [QuickData Technology]'
                                            class = base peripheral
                                            none9@pci0:0:1:5: class=0x088000 rev=0x00 hdr=0x00 vendor=0x8086 device=0x0b00 subvendor=0x15d9 subdevice=0x1c50
                                            vendor = 'Intel Corporation'
                                            device = 'Ice Lake CBDMA [QuickData Technology]'
                                            class = base peripheral
                                            none10@pci0:0:1:6: class=0x088000 rev=0x00 hdr=0x00 vendor=0x8086 device=0x0b00 subvendor=0x15d9 subdevice=0x1c50
                                            vendor = 'Intel Corporation'
                                            device = 'Ice Lake CBDMA [QuickData Technology]'
                                            class = base peripheral
                                            none11@pci0:0:1:7: class=0x088000 rev=0x00 hdr=0x00 vendor=0x8086 device=0x0b00 subvendor=0x15d9 subdevice=0x1c50
                                            vendor = 'Intel Corporation'
                                            device = 'Ice Lake CBDMA [QuickData Technology]'
                                            class = base peripheral

                                            And after a fresh reboot it does load QAT but does not report it in GUI:
                                            [24.11-RELEASE][admin@]/root: dmesg|grep qat
                                            qat_ocf0: <QAT engine>
                                            [24.11-RELEASE][admin@m247vpn.ntf.ro]/root: kldstat
                                            Id Refs Address Size Name
                                            1 65 0xffffffff80200000 35bdb38 kernel
                                            2 1 0xffffffff837be000 abd20 ice_ddp.ko
                                            3 1 0xffffffff8386b000 1e2a8 opensolaris.ko
                                            4 1 0xffffffff8388a000 619a40 zfs.ko
                                            5 1 0xffffffff84911000 5a80 udf.ko
                                            6 1 0xffffffff84917000 23a0 cpuctl.ko
                                            7 1 0xffffffff8491a000 4250 ichsmb.ko
                                            8 1 0xffffffff8491f000 2178 smbus.ko
                                            9 1 0xffffffff84922000 22e4 if_urndis.ko
                                            10 1 0xffffffff84925000 4390 qat.ko
                                            11 6 0xffffffff8492a000 14dd0 qat_hw.ko
                                            12 9 0xffffffff8493f000 30010 qat_common.ko
                                            13 8 0xffffffff84970000 68cd8 qat_api.ko
                                            14 1 0xffffffff84a00000 5d67c8 iimb.ko
                                            15 1 0xffffffff849d9000 11258 qat_c2xxx.ko
                                            16 1 0xffffffff849eb000 20f0 coretemp.ko

                                            762774c8-5af9-449c-8c62-e2abfdd8ecbb-image.png

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