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    Installing/Booting on SYS-E200-12A-8C

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    Problems Installing or Upgrading pfSense Software
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    • T
      TheSmoker
      last edited by

      Hey there!

      I just acquired 2 SYS-E200-12A-8C which I am planning to use with pfSense-2.7.2.
      Unfortunately at boot I get this error:
      05bb2557-fbb1-4ac9-af6d-ee50b0462c99-image.png
      This was installed on this SSD on another computer first and booted in SYS-E200-12A-8C

      Also when trying to install it from USB stick I do get the same error but with /cdrom/iso9660.

      Any pointers?

      Thanks and regards!

      1 Reply Last reply Reply Quote 0
      • stephenw10S
        stephenw10 Netgate Administrator
        last edited by

        You should use the memstick image if booting from USB. That doesn't use an ISO filesystem.

        You may need to increase the boot delay:
        https://docs.netgate.com/pfsense/en/latest/troubleshooting/boot-issues.html#booting-from-usb

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        • T
          TheSmoker
          last edited by

          Tried all combinations, result being the same:
          60aa54d1-c023-4880-9b95-116439dd936a-image.png
          Meaning: IMG image, ISO image, USB 3.0 Stick, USB 2.0 Stick, even tried kern.cam.boot_delay="100000":
          1e5bd1fd-ad68-492f-8cda-e3b3352bcc28-image.png

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          • stephenw10S
            stephenw10 Netgate Administrator
            last edited by

            Hmm, if you enter ? there what devices are shown?

            Hmm, that's an Atom C5000 CPU? That may be the first one I've seen. It could be there is simply no driver support for it yet, either USB or SATA/NVMe. What type of disk was it you moved across?

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            • T
              TheSmoker @stephenw10
              last edited by TheSmoker

              @stephenw10 ? will not work as the system hangs at that point.
              I was trying to install from a USB to a SATA SSD. Nothing fancy.

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              • stephenw10S
                stephenw10 Netgate Administrator
                last edited by

                Mmm, OK. A SATA drive would require the SATA controller be supported An NVMe drive is just a PCIe device.

                So you cannot enter anything at the mountroot> prompt?

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                • stephenw10S
                  stephenw10 Netgate Administrator
                  last edited by

                  Yup looks like Parker Ridge was unsupported as of Oct 2023:
                  https://www.mail-archive.com/freebsd-hardware@freebsd.org/index.html#05686

                  So anything added since would not yet be in CE. An NVMe drive might work because it's just a PCIe device as I say.

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                  • T
                    TheSmoker @stephenw10
                    last edited by TheSmoker

                    @stephenw10 if what you are saying is true, it would at least boot from usb stick, right?
                    I will try for fun to install on another computer on a nvme drive and see if that boots. ;)

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                    • stephenw10S
                      stephenw10 Netgate Administrator
                      last edited by

                      Nope because the chipset USB and SATA controllers require driver support and that isn't available. Yet.
                      It stops at mountroot because the root drive never appears for it to try to mount root from.

                      Just trying to see if anything has been added to FreeBSD 15 yet. You could try booting that:
                      https://download.freebsd.org/snapshots/ISO-IMAGES/15.0/FreeBSD-15.0-CURRENT-amd64-20240125-6ec8bf9f3d17-267775-memstick.img.xz

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                      • T
                        TheSmoker @stephenw10
                        last edited by TheSmoker

                        @stephenw10
                        65fc7a98-d87e-479a-893d-ab8f85be268f-image.png
                        28afae51-bf42-4faf-9cf2-e249cc6ffd97-image.png

                        Yup, 15 Current it's a go. :)
                        Properly sees the SATA SSD:
                        b10481ed-f8e6-4787-a5cf-176ee52dd50a-image.png

                        As well as the usb drive:
                        facb1096-3a30-49ed-acc4-e9d0c0c56624-image.png

                        Will try with a nvem ssd and come back with results.

                        Thanks!

                        1 Reply Last reply Reply Quote 0
                        • stephenw10S
                          stephenw10 Netgate Administrator
                          last edited by

                          Aha, then I would expect current 24.03-dev snapshots to work. That would be a tricky install though!

                          T 2 Replies Last reply Reply Quote 0
                          • T
                            TheSmoker @stephenw10
                            last edited by TheSmoker

                            @stephenw10 No luck on the nvme ssd install:
                            520fc86e-042c-468d-b42d-7d715884b33a-image.png

                            If there is someone interested by the boot sequence until crash:
                            link text

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                            • T
                              TheSmoker @stephenw10
                              last edited by

                              @stephenw10 If I cannot boot 2.7.2 to enter + key and get on 23.09.01, I will not be able to go to 24.03... :(

                              1 Reply Last reply Reply Quote 0
                              • stephenw10S
                                stephenw10 Netgate Administrator
                                last edited by

                                Yup you would need to do it on something else and move the drive. The NDI would change and need to be migrated but I'd expect it to boot OK.

                                T 1 Reply Last reply Reply Quote 0
                                • T
                                  TheSmoker @stephenw10
                                  last edited by

                                  @stephenw10 That's not a pleasant process i guess as i only have 1 pfSense+ key and I would hate to loose it on an experiment.

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                                  • stephenw10S
                                    stephenw10 Netgate Administrator
                                    last edited by

                                    If that's the only way to install it we can migrate the registered NDI to the new device once you prove it works.

                                    T 1 Reply Last reply Reply Quote 0
                                    • T
                                      TheSmoker @stephenw10
                                      last edited by

                                      @stephenw10 Will try to do that and I will reach to you regarding the license. Thanks for your support Stephen.

                                      1 Reply Last reply Reply Quote 1
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