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Unable to load webpage

Scheduled Pinned Locked Moved General pfSense Questions
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  • B
    beluclark
    last edited by beluclark Jan 29, 2024, 9:54 AM Jan 29, 2024, 9:49 AM

    Hi all! I have some problems with my setup. I'm trying to configure local access from LAN1-LAN2 in pfSense. Everything works fine except where I need to ping the local address first in the client device before I can access the destination's resources or services (ex. webpage, ping). Can someone help me with this? Thanks

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    • S
      stephenw10 Netgate Administrator
      last edited by Jan 29, 2024, 2:05 PM

      You have to ping the pfSense interface address first?

      That sounds like an ARP issue. Check Diag > ARP before and after pinging. See what gets added, if anything.

      Steve

      B 1 Reply Last reply Jan 30, 2024, 1:31 AM Reply Quote 0
      • B
        beluclark @stephenw10
        last edited by Jan 30, 2024, 1:31 AM

        @stephenw10

        @stephenw10 said in Unable to load webpage:

        You have to ping the pfSense interface address first?

        yes and all other hosts belongs to that subnet.

        @stephenw10 said in Unable to load webpage:

        That sounds like an ARP issue. Check Diag > ARP before and after pinging. See what gets added, if anything.

        Before ping, no entry from the target host. After ping, there is an entry.

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        • S
          stephenw10 Netgate Administrator
          last edited by Jan 30, 2024, 12:56 PM

          Hmm, OK so you have to first ping anything you want to access?

          Normally if a device has expired from the ARP table it will be renewed as soon as you try to connect to it using any protocol. So make sure that is not happening without pinging.

          Another possibility here might be an asymmetric route of some kind. Do you have more than one router on either subnet? Or are any of those hosts multi-homed in both subnets?

          B 1 Reply Last reply Jan 30, 2024, 1:08 PM Reply Quote 0
          • B
            beluclark @stephenw10
            last edited by Jan 30, 2024, 1:08 PM

            @stephenw10

            Yes, the other subnet (which I'm trying to access) belongs to another router (which is also pfSense).

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            • S
              stephenw10 Netgate Administrator
              last edited by Jan 30, 2024, 1:49 PM

              Ah OK. So how is the routing arranged here?
              Hosts in LAN2 are using the other pfSense as their default route?
              The other pfSense has a static route to LAN1 via the first pfSense?

              But this is almost certainly an asymmetric routing issue. You should remove that route if possible by adding a transport subnet between the two routers. If that's not possible then you can add rules to allow it:
              https://docs.netgate.com/pfsense/en/latest/troubleshooting/asymmetric-routing.html

              Steve

              B 1 Reply Last reply Jan 31, 2024, 11:41 AM Reply Quote 0
              • B
                beluclark @stephenw10
                last edited by Jan 31, 2024, 11:41 AM

                @stephenw10 thank you. everything works fine now!

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