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Netgate Firmware Version Unknown

Scheduled Pinned Locked Moved Plus 24.03 Development Snapshots (Retired)
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  • S Offline
    stephenw10 Netgate Administrator
    last edited by Feb 13, 2024, 4:15 PM

    Do you see the hints added:

    [24.03-DEVELOPMENT][root@pfSense.home.arpa]/boot: kenv | grep hint.cordbuc
    hint.cordbuc.0.at="isa"
    hint.cordbuc.0.port="0x800"
    
    D 1 Reply Last reply Feb 13, 2024, 4:19 PM Reply Quote 0
    • D Offline
      DefenderLLC @stephenw10
      last edited by Feb 13, 2024, 4:19 PM

      @stephenw10 Looks like you found the issue since mine are clearly not there. What file do I need to edit to add these entries? Thanks!

      [24.03-DEVELOPMENT][admin@pfSense.home.arpa]/root: kenv | grep hint.cordbuc
      [24.03-DEVELOPMENT][admin@pfSense.home.arpa]/root:
      
      1 Reply Last reply Reply Quote 0
      • S Offline
        stephenw10 Netgate Administrator
        last edited by Feb 13, 2024, 4:21 PM

        Aha! They should be added by loader.conf.lua at boot but yours are not for some reason. Checking....

        D 1 Reply Last reply Feb 13, 2024, 4:36 PM Reply Quote 0
        • D Offline
          DefenderLLC @stephenw10
          last edited by Feb 13, 2024, 4:36 PM

          @stephenw10 Thanks man! At least I'm not the only one having this issue...

          1 Reply Last reply Reply Quote 0
          • S Offline
            stephenw10 Netgate Administrator
            last edited by Feb 13, 2024, 4:49 PM

            Is it not reporting as the correct device somehow? Seems unlikely since that would break a lot more things but:

            [24.03-DEVELOPMENT][root@pfSense.home.arpa]/boot: kenv | grep smbios
            hint.smbios.0.mem="0x7c51d000"
            smbios.bios.reldate="2023-03-17"
            smbios.bios.revision="13.5"
            smbios.bios.vendor="INSYDE Corp."
            smbios.bios.version="CORDOBA-03.00.00.03t"
            smbios.chassis.maker="Silicom"
            smbios.chassis.serial="xxxxxxxxxxxxxxxxxx"
            smbios.chassis.tag="None"
            smbios.chassis.type="Other"
            smbios.chassis.version="R403"
            smbios.memory.enabled="16777216"
            smbios.planar.location="Type2 - Board Chassis Location"
            smbios.planar.maker="Silicom"
            smbios.planar.product="80300-0214-G17"
            smbios.planar.serial="xxxxxxxxxx"
            smbios.planar.tag="Type2 - Board Asset Tag"
            smbios.planar.version="R403"
            smbios.socket.enabled="1"
            smbios.socket.populated="1"
            smbios.system.family="Type1Family"
            smbios.system.maker="Netgate"
            smbios.system.product="8200"
            smbios.system.serial="xxxxxxxxxx"
            smbios.system.sku="Not Specified"
            smbios.system.uuid="8cecd71f-9693-4131-9872-fdf39ebde037"
            smbios.system.version="R403"
            smbios.version="3.0"
            
            You may wanbt to obscure your serial/NDI from that output. Assuming it shows it!
            D 1 Reply Last reply Feb 13, 2024, 5:17 PM Reply Quote 0
            • D Offline
              DefenderLLC @stephenw10
              last edited by DefenderLLC Feb 13, 2024, 5:19 PM Feb 13, 2024, 5:17 PM

              @stephenw10 Here it the output with my serial numbers removed:

              [24.03-DEVELOPMENT][admin@pfSense.home.arpa]/root: kenv | grep smbios
              hint.smbios.0.mem="0x7c51d000"
              smbios.bios.reldate="2023-03-17"
              smbios.bios.revision="13.5"
              smbios.bios.vendor="INSYDE Corp."
              smbios.bios.version="CORDOBA-03.00.00.03t"
              smbios.chassis.maker="Silicom"
              smbios.chassis.serial="**REMOVED, BUT WAS HERE**"
              smbios.chassis.tag="None"
              smbios.chassis.type="Other"
              smbios.chassis.version="R311"
              smbios.memory.enabled="8388608"
              smbios.planar.location="Type2 - Board Chassis Location"
              smbios.planar.maker="Silicom"
              smbios.planar.product="80300-0214-G01"
              smbios.planar.serial="**REMOVED, BUT WAS HERE**"
              smbios.planar.tag="Type2 - Board Asset Tag"
              smbios.planar.version="R311"
              smbios.socket.enabled="1"
              smbios.socket.populated="1"
              smbios.system.family="Type1Family"
              smbios.system.maker="Netgate"
              smbios.system.product="6100"
              smbios.system.serial="**REMOVED, BUT WAS HERE**"
              smbios.system.sku="Not Specified"
              smbios.system.uuid="**REMOVED, BUT WAS HERE**"
              smbios.system.version="R311"
              smbios.version="3.0"
              [24.03-DEVELOPMENT][admin@pfSense.home.arpa]/root:
              
              1 Reply Last reply Reply Quote 1
              • S Offline
                stephenw10 Netgate Administrator
                last edited by Feb 13, 2024, 5:47 PM

                Ok we have replicated it locally and are digging..

                D 1 Reply Last reply Feb 13, 2024, 6:44 PM Reply Quote 1
                • D Offline
                  DefenderLLC @stephenw10
                  last edited by Feb 13, 2024, 6:44 PM

                  @stephenw10 Always a good sign! Thank you.

                  1 Reply Last reply Reply Quote 0
                  • D Offline
                    DefenderLLC
                    last edited by Feb 26, 2024, 3:39 PM

                    Update: this issue is still present through today's daily snapshot:

                    876ee497-ebc2-4666-9448-907c5b5c77a9-image.png

                    e89bf6fd-ed65-41ab-a6a1-4e04436db76f-image.png

                    1 Reply Last reply Reply Quote 0
                    • S Offline
                      stephenw10 Netgate Administrator
                      last edited by Feb 26, 2024, 4:19 PM

                      Ok I think this is a side effect of another issue. Check /boot/loader.conf it should contain the line:
                      loader_conf_files="/boot/loader.conf.lua"

                      We have seen that line missing from a few other cases though.

                      D 1 Reply Last reply Feb 26, 2024, 4:24 PM Reply Quote 2
                      • D Offline
                        DefenderLLC @stephenw10
                        last edited by DefenderLLC Feb 26, 2024, 4:27 PM Feb 26, 2024, 4:24 PM

                        @stephenw10 said in Netgate Firmware Version Unknown:

                        /boot/loader.conf

                        Definitely not here. Added the entry to the bottom and am rebooting. Standby...

                        [24.03-DEVELOPMENT][admin@pfSense.home.arpa]/root: cat /boot/loader.conf
                        kern.cam.boot_delay=10000
                        kern.ipc.nmbclusters="1000000"
                        kern.ipc.nmbjumbop="524288"
                        kern.ipc.nmbjumbo9="524288"
                        opensolaris_load="YES"
                        zfs_load="YES"
                        kern.geom.label.gptid.enable="0"
                        kern.geom.label.disk_ident.enable="0"
                        boot_serial="YES"
                        comconsole_speed="115200"
                        console="efi"
                        autoboot_delay="3"
                        debug.ddb.capture.bufsize="524288"
                        hw.e6000sw.default_disabled=1
                        hw.hn.vf_transparent="0"
                        hw.hn.use_if_start="1"
                        net.link.ifqmaxlen="128"
                        machdep.hwpstate_pkg_ctrl="1"
                        net.pf.states_hashsize="524288"
                        
                        1 Reply Last reply Reply Quote 0
                        • S Offline
                          stephenw10 Netgate Administrator
                          last edited by Feb 26, 2024, 4:27 PM

                          You can just manually add it. We are still investigating what might have removed it. Or caused it never to have been added.

                          D 1 Reply Last reply Feb 26, 2024, 4:29 PM Reply Quote 1
                          • D Offline
                            DefenderLLC @stephenw10
                            last edited by Feb 26, 2024, 4:29 PM

                            @stephenw10 That did it. Thanks!

                            09ba23cf-81f6-413e-bd7b-78810892f39e-image.png

                            1 Reply Last reply Reply Quote 1
                            • S Offline
                              stephenw10 Netgate Administrator
                              last edited by Feb 26, 2024, 4:31 PM

                              Excellent. OK that explains why it showed Unknown. Just need to find out why that line went AWOL!

                              1 Reply Last reply Reply Quote 1
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