Netgate Discussion Forum
    • Categories
    • Recent
    • Tags
    • Popular
    • Users
    • Search
    • Register
    • Login

    Netgate 4200 loses some configurations upon reboot

    Scheduled Pinned Locked Moved Routing and Multi WAN
    3 Posts 2 Posters 464 Views
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • T
      tommykx
      last edited by

      I just bought a Netgate 4200. I configured it for a PPoE fiber internet connection. After completing all the configurations and verifying connectivity, I made a change to the MTU setting. This change required a reboot. However, the reboot was unsuccessful because the blue LED kept flashing as if it couldn't complete the boot phase. I connected to the console to try to understand and saw that the prompt was asking me to configure VLANs and other interfaces such as WAN and LAN.
      I configured the LAN so I could access via web GUI and then load the backup of the configuration I had made as soon as I was able to get an internet connection. The system rebooted, and I found myself in the exact same situation as before. Has this ever happened to anyone? What could have gone wrong?
      At this point, I'm tempted to redo the entire configuration from scratch, but if I lose all the settings again, I risk doing all the work for nothing.

      S 1 Reply Last reply Reply Quote 0
      • S
        SteveITS Galactic Empire @tommykx
        last edited by

        @tommykx For reference there’s a category for Netgate hardware that @stephenw10 and others frequent.

        I’d suggest a TAC ticket. Should be free since you’re getting started.

        pfSense will prompt for interface (re)assignment if it sees a new interface.

        Initially out of the box did it boot on its own or stop and prompt?

        There is this: https://docs.netgate.com/pfsense/en/latest/backup/restore.html#console-configuration-history

        Pre-2.7.2/23.09: Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
        When upgrading, allow 10-15 minutes to restart, or more depending on packages and device speed.
        Upvote 👍 helpful posts!

        T 1 Reply Last reply Reply Quote 1
        • T
          tommykx @SteveITS
          last edited by

          @SteveITS
          Thanks.
          I tryied to restore to the default settings and configuring again the system.
          Now seems to work.
          I opened a ticket but we are still investingating.

          1 Reply Last reply Reply Quote 0
          • First post
            Last post
          Copyright 2025 Rubicon Communications LLC (Netgate). All rights reserved.