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    HELP: Problem with activation token and upgrade!

    Scheduled Pinned Locked Moved General pfSense Questions
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    • C
      CapitanBlack
      last edited by

      Hello,

      I've got emails from Netgate with four (4) activation tokens dated Apr 2022. It was possible to get them for free at that time - so, I've got four just in case.

      I've successfully activated and upgraded one hardware firewall to pfSense Plus using one token however it does not work for other , virtual pfSense device. This firewall "stuck" unregistered on version 23.01 and cannot be upgraded via WebGUI.

      9206d11d-6ff3-4bb3-a089-a333e13f1f06-image.png

      When I try to re-register it using the token it says it's been registred OK (see below) but when I return to update pages - it's say it's not registered.

      f37deaab-8f1c-4aef-aded-322c090e49a6-image.png

      11646345-4c31-418c-8e74-6d0a60196fc3-image.png

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      • stephenw10S
        stephenw10 Netgate Administrator
        last edited by

        Activation tokens are only valid for 1 year from issue.

        Steve

        C 1 Reply Last reply Reply Quote 0
        • C
          CapitanBlack @stephenw10
          last edited by

          @stephenw10

          Okay... how can I get one now?

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          • stephenw10S
            stephenw10 Netgate Administrator
            last edited by

            You can purchase a Plus sub from the store:
            https://shop.netgate.com/products/pfsense-software-subscription-tac-lite-support

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