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HELP: Problem with activation token and upgrade!

Scheduled Pinned Locked Moved General pfSense Questions
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  • C
    CapitanBlack
    last edited by Feb 29, 2024, 10:20 PM

    Hello,

    I've got emails from Netgate with four (4) activation tokens dated Apr 2022. It was possible to get them for free at that time - so, I've got four just in case.

    I've successfully activated and upgraded one hardware firewall to pfSense Plus using one token however it does not work for other , virtual pfSense device. This firewall "stuck" unregistered on version 23.01 and cannot be upgraded via WebGUI.

    9206d11d-6ff3-4bb3-a089-a333e13f1f06-image.png

    When I try to re-register it using the token it says it's been registred OK (see below) but when I return to update pages - it's say it's not registered.

    f37deaab-8f1c-4aef-aded-322c090e49a6-image.png

    11646345-4c31-418c-8e74-6d0a60196fc3-image.png

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    • S
      stephenw10 Netgate Administrator
      last edited by Mar 1, 2024, 12:08 AM

      Activation tokens are only valid for 1 year from issue.

      Steve

      C 1 Reply Last reply Mar 1, 2024, 12:09 AM Reply Quote 0
      • C
        CapitanBlack @stephenw10
        last edited by Mar 1, 2024, 12:09 AM

        @stephenw10

        Okay... how can I get one now?

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        • S
          stephenw10 Netgate Administrator
          last edited by Mar 1, 2024, 12:21 AM

          You can purchase a Plus sub from the store:
          https://shop.netgate.com/products/pfsense-software-subscription-tac-lite-support

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