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    Submitted ticket to Netgate for access to Beta installer - 403 forbidden after refreshing portal page?

    Scheduled Pinned Locked Moved General pfSense Questions
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    • rtorresR
      rtorres Rebel Alliance
      last edited by rtorres

      Hello all!

      I was trying to get access to the beta pfSense installer by submitting a ticket with support, created an account, and was able to see my ticket was 'open.' After refreshing the page a few minutes later, I get a 403 Forbidden message.

      I can no longer access the portal with my log in details.

      I have a TAC Lite license tied to a Proxmox VM installation of pfSense Plus. Does that mean that the request has been completed and support revoked my access?

      Ticket #2433378094.

      Thank you!

      P 1 Reply Last reply Reply Quote 0
      • P
        Prokleon Global Moderator @rtorres
        last edited by

        @rtorres Your ticket was forwarded to the engineering team, it could take time to send you a download link.

        rtorresR 1 Reply Last reply Reply Quote 1
        • rtorresR
          rtorres Rebel Alliance @Prokleon
          last edited by

          @Prokleon said in Submitted ticket to Netgate for access to Beta installer - 403 forbidden after refreshing portal page?:

          @rtorres Your ticket was forwarded to the engineering team, it could take time to send you a download link.

          Thank you kindly!

          No rush, just wanted to see if all was well with my request.

          Have an awesome day!

          1 Reply Last reply Reply Quote 0
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