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    Netgate loosing access to WAN

    Scheduled Pinned Locked Moved DHCP and DNS
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    • A
      anishkgt
      last edited by anishkgt

      colored textHey All,

      Recently bought the Netgate 2100 and I've been facing WAN disconnection from the ISP router. The ISP router is plugged into the WAN port of Netgate with static IP on the ISP router and DHCP on pfsense. Checking the logs on Netgate I can see the following messages and several more related to 'mvnet0'. What is happening ? Do i need allow DHCP traffic from the WAN port to the LAN interface ?

      Mar 20 15:25:39	php-fpm	62886	/rc.linkup: Gateway, NONE AVAILABLE
      Mar 20 15:25:39	php-fpm	62886	/rc.linkup: Gateway, none 'available' for inet, use the first one configured. 'WAN_DHCP'
      Mar 20 15:25:38	rtsold	77550	<cap_rssend> sendmsg on mvneta0: Permission denied
      Mar 20 15:25:36	php-fpm	88289	/rc.newwanip: rc.newwanip: on (IP address: 192.168.100.3) (interface: WAN[wan]) (real interface: mvneta0).
      Mar 20 15:25:36	php-fpm	88289	/rc.newwanip: rc.newwanip: Info: starting on mvneta0.
      Mar 20 15:25:35	php-fpm	62886	/rc.linkup: Starting rtsold process on wan(mvneta0)
      Mar 20 15:25:35	php-fpm	62886	/rc.linkup: Starting DHCP6 client for interfaces mvneta0 in DHCP6 without RA mode
      Mar 20 15:25:35	php-fpm	62886	/rc.linkup: Accept router advertisements on interface mvneta0
      Mar 20 15:25:35	php-fpm	62886	/rc.linkup: calling interface_dhcpv6_configure.
      Mar 20 15:25:35	check_reload_status	475	rc.newwanip starting mvneta0
      Mar 20 15:25:34	php-fpm	62886	/rc.linkup: HOTPLUG: Configuring interface wan
      Mar 20 15:25:34	php-fpm	62886	/rc.linkup: DEVD Ethernet attached event for wan
      Mar 20 15:25:34	php-fpm	62886	/rc.linkup: [Hotplug event detected for WAN(wan) dynamic IP address (4: dhcp, 6: dhcp6)]
      
      
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      • bmeeksB
        bmeeks
        last edited by

        These two lines from your log file indicate a physical link layer issue:

        Mar 20 15:25:34	php-fpm	62886	/rc.linkup: DEVD Ethernet attached event for wan
        Mar 20 15:25:34	php-fpm	62886	/rc.linkup: [Hotplug event detected for WAN(wan) dynamic IP address (4: dhcp, 6: dhcp6)]
        

        I would try a different Ethernet cable and also closely inspect the RJ45 jacks for any possible bent pin or corrosion present. Those messages are the same as what you would get if physically unplugged and then plugged the Ethernet cable.

        A 1 Reply Last reply Reply Quote 1
        • A
          anishkgt @bmeeks
          last edited by

          @bmeeks I will try and replace the cable monitor it. Thank you for the reply.

          1 Reply Last reply Reply Quote 0
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