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    24.03 Update not booting

    Scheduled Pinned Locked Moved
    Problems Installing or Upgrading pfSense Software
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    • stephenw10S
      stephenw10 Netgate Administrator
      last edited by

      It is. It could be a driver difference there causing that as a symptom and not a cause. I'm not aware of anything known that presents like that.

      I would try to compare the boot log from 23.09.1 to that from 24.03. You might find, for example, that 24.03 has additional drivers that attach to some device you have and that is causing a conflict.

      M H 2 Replies Last reply Reply Quote 0
      • M
        Mike-moon @stephenw10
        last edited by Mike-moon

        @stephenw10 : But the system did not start at all after four upgrade attempts. Can I nevertheless find log files that may point on the conflict? Is there a boot log from 24.03 in case the boot was not successful?

        1 Reply Last reply Reply Quote 0
        • stephenw10S
          stephenw10 Netgate Administrator
          last edited by

          Nope sorry our replies got out of order, my last was for the drive/drive controller issue.

          You are stuck on the EFI frame buffer so some UEFI issue. I assume that's not a VM?

          M 1 Reply Last reply Reply Quote 0
          • M
            Mike-moon @stephenw10
            last edited by

            @stephenw10 : No, it's a real machine. Is there anything I could do?

            1 Reply Last reply Reply Quote 0
            • stephenw10S
              stephenw10 Netgate Administrator
              last edited by

              What hardware is it? It must have some UEFI quirk we have not seen locally.

              1 Reply Last reply Reply Quote 0
              • H
                hypnosis4u2nv @stephenw10
                last edited by

                @stephenw10 Anyway to get the boot logs for 24.03 without a console cable? I ordered an mSATA drive for the box so I'll have to wait on that or the console cable, whichever gets here first. Curiously, are you seeing any reports similar to this issue?

                1 Reply Last reply Reply Quote 0
                • stephenw10S
                  stephenw10 Netgate Administrator
                  last edited by

                  No not that drive/drive controller error like that.

                  If you interrupt the boot at the console and prevent it rebooting you should be able to scroll back through the screen buffer to see what is shown. Or if you are able to boot into single user mode you can run dmesg to see that.

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                  • S
                    svc @Mike-moon
                    last edited by

                    @Mike-moon

                    I'm seeing the same, using a v.8.1.4 Proxmox VM:

                    PFSENSE.jpg
                    PFSENSE2.jpg !

                    Xeon D-1747NTE SuperMicro SYS-E300-12D-10CN6P host, 2 PCI NIC passthrough:

                    PFSENSE3.jpg

                    stephenw10S 1 Reply Last reply Reply Quote 0
                    • M
                      Mike-moon
                      last edited by

                      @stephenw10 : Update: The EFI issue is gone - I don't know why. After being back in 23.09.1 I simply changed the update settings back to the previous version (23.09.1). A refresh on the dashboard shows the new release. I clicked it and changed the update settings to 24.03. and it did not stuck in the bootloader. Really, that' all I have done.

                      But it was interesting, that 24.03. starts (unfortunately not complete). In my setup, pfSense is located behind a cable modem that is in bridge mode. Sometimes, it happens that pfSense does not immediately get an WAN address and it's not clear to me whether it had a WAN connection. However, it tried to download all the Emerging Threats and Snort rules and ran into a timeout for all of them. I did not exactly check the time, but the unsuccessful download process at least took 10 minutes. Then, it went fast: It automatically performed a reboot - and I was back at 23.09.1... 😢

                      1 Reply Last reply Reply Quote 0
                      • stephenw10S
                        stephenw10 Netgate Administrator
                        last edited by

                        That's a known issue: https://redmine.pfsense.org/issues/15396
                        Though I wouldn't expect it to take that long to timeout. Unless maybe you have a very large number of lists.

                        Try uninstalling pfBlocker and Snort/Suricata and then upgrading.

                        M 1 Reply Last reply Reply Quote 0
                        • stephenw10S
                          stephenw10 Netgate Administrator @svc
                          last edited by

                          @svc said in 24.03 Update not booting:

                          I'm seeing the same, using a v.8.1.4 Proxmox VM:

                          If you have the CPU set as 'host' type. Try setting it as kvm64 instead.

                          S 1 Reply Last reply Reply Quote 0
                          • S
                            svc @stephenw10
                            last edited by

                            @stephenw10 said in 24.03 Update not booting:

                            If you have the CPU set as 'host' type. Try setting it as kvm64 instead.

                            The VM CPU was x86-64-v2-AES.

                            I restored a VM backup to v.23.09.1, changed CPU to "kvm64" and applied the v.24.03 upgrade with same boot error.

                            Restored VM backup to v.23.09.1, changed CPU to "host" and applied the v.24.03 upgrade. Same boot error. Rebooted a second time and v.23.09.1 successfully loaded. Went into "Boot Environments" and enabled v.24.03 boot environment and rebooted successfully, completing the v24.03 upgrade (using CPU as "host" type).

                            Not sure what happened, but have finished the upgrade and I'll continue using CPU set as "host" type for now.

                            Thank you for your input.

                            1 Reply Last reply Reply Quote 0
                            • stephenw10S
                              stephenw10 Netgate Administrator
                              last edited by

                              Hmm, odd. That's the opposite of what some other users have reported!
                              Glad you got upgraded though.

                              1 Reply Last reply Reply Quote 0
                              • M
                                Mike-moon @stephenw10
                                last edited by

                                @stephenw10 : I did neither uninstall pfBlocker nor Suricata. Instead, I have only unchecked the installation of rules in Suricata's Global Settings and disabled Suricata for the given interface. Then the upgrade to 24.03_1 went smoothly. It took a couple of minutes and everything is fine now.
                                Thanks @stephenw10 !

                                1 Reply Last reply Reply Quote 1
                                • H
                                  hypnosis4u2nv @stephenw10
                                  last edited by

                                  @stephenw10 Finally got my replacement mSATA drive and ran through the installing 2.7.2->23.09.1->24.03 and I'm up and running on the latest. Can you do me favor and look at my boot log for anything unusual?

                                  Copyright (c) 1992-2024 The FreeBSD Project.
Copyright (c) 1979, 1980, 1983, 1986, 1988, 1989, 1991, 1992, 1993, 1994
The Regents of the University of California. All rights reserved.
FreeBSD is a registered trademark of The FreeBSD Foundation.
FreeBSD 15.0-CURRENT #0 plus-RELENG_24_03-n256311-e71f834dd81: Fri Apr 19 00:28:14 UTC 2024
root@freebsd:/var/jenkins/workspace/pfSense-Plus-snapshots-24_03-main/obj/amd64/Y4MAEJ2R/var/jenkins/workspace/pfSense-Plus-snapshots-24_03-main/sources/FreeBSD-src-plus-RELENG_24_03/amd64.amd64/sys/pfSense amd64
FreeBSD clang version 17.0.6 (https://github.com/llvm/llvm-project.git llvmorg-17.0.6-0-g6009708b4367)
VT(vga): resolution 640x480
CPU: Intel(R) Core(TM) i5-7200U CPU @ 2.50GHz (2700.00-MHz K8-class CPU)
Origin="GenuineIntel" Id=0x806e9 Family=0x6 Model=0x8e Stepping=9
Features=0xbfebfbff<FPU,VME,DE,PSE,TSC,MSR,PAE,MCE,CX8,APIC,SEP,MTRR,PGE,MCA,CMOV,PAT,PSE36,CLFLUSH,DTS,ACPI,MMX,FXSR,SSE,SSE2,SS,HTT,TM,PBE>
Features2=0x7ffafbbf<SSE3,PCLMULQDQ,DTES64,MON,DS_CPL,VMX,EST,TM2,SSSE3,SDBG,FMA,CX16,xTPR,PDCM,PCID,SSE4.1,SSE4.2,x2APIC,MOVBE,POPCNT,TSCDLT,AESNI,XSAVE,OSXSAVE,AVX,F16C,RDRAND>
AMD Features=0x2c100800<SYSCALL,NX,Page1GB,RDTSCP,LM>
AMD Features2=0x121<LAHF,ABM,Prefetch>
Structured Extended Features=0x29c67af<FSGSBASE,TSCADJ,SGX,BMI1,AVX2,SMEP,BMI2,ERMS,INVPCID,NFPUSG,MPX,RDSEED,ADX,SMAP,CLFLUSHOPT,PROCTRACE>
Structured Extended Features3=0xc000000<IBPB,STIBP>
XSAVE Features=0xf<XSAVEOPT,XSAVEC,XINUSE,XSAVES>
VT-x: PAT,HLT,MTF,PAUSE,EPT,UG,VPID
TSC: P-state invariant, performance statistics
real memory = 17179869184 (16384 MB)
avail memory = 16484610048 (15720 MB)
Event timer "LAPIC" quality 600
ACPI APIC Table: <ALASKA A M I >
FreeBSD/SMP: Multiprocessor System Detected: 4 CPUs
FreeBSD/SMP: 1 package(s) x 2 core(s) x 2 hardware threads
random: registering fast source Intel Secure Key RNG
random: fast provider: "Intel Secure Key RNG"
random: unblocking device.
ioapic0 <Version 2.0> irqs 0-119
Launching APs: 1 2 3
TCP_ratelimit: Is now initialized
ipw_bss: You need to read the LICENSE file in /usr/share/doc/legal/intel_ipw.LICENSE.
ipw_bss: If you agree with the license, set legal.intel_ipw.license_ack=1 in /boot/loader.conf.
module_register_init: MOD_LOAD (ipw_bss_fw, 0xffffffff80750310, 0) error 1
ipw_ibss: You need to read the LICENSE file in /usr/share/doc/legal/intel_ipw.LICENSE.
ipw_ibss: If you agree with the license, set legal.intel_ipw.license_ack=1 in /boot/loader.conf.
module_register_init: MOD_LOAD (ipw_ibss_fw, 0xffffffff807503c0, 0) error 1
ipw_monitor: You need to read the LICENSE file in /usr/share/doc/legal/intel_ipw.LICENSE.
ipw_monitor: If you agree with the license, set legal.intel_ipw.license_ack=1 in /boot/loader.conf.
module_register_init: MOD_LOAD (ipw_monitor_fw, 0xffffffff80750470, 0) error 1
iwi_bss: You need to read the LICENSE file in /usr/share/doc/legal/intel_iwi.LICENSE.
iwi_bss: If you agree with the license, set legal.intel_iwi.license_ack=1 in /boot/loader.conf.
module_register_init: MOD_LOAD (iwi_bss_fw, 0xffffffff80770010, 0) error 1
iwi_ibss: You need to read the LICENSE file in /usr/share/doc/legal/intel_iwi.LICENSE.
iwi_ibss: If you agree with the license, set legal.intel_iwi.license_ack=1 in /boot/loader.conf.
module_register_init: MOD_LOAD (iwi_ibss_fw, 0xffffffff807700c0, 0) error 1
iwi_monitor: You need to read the LICENSE file in /usr/share/doc/legal/intel_iwi.LICENSE.
iwi_monitor: If you agree with the license, set legal.intel_iwi.license_ack=1 in /boot/loader.conf.
module_register_init: MOD_LOAD (iwi_monitor_fw, 0xffffffff80770170, 0) error 1
random: entropy device external interface
wlan: mac acl policy registered
kbd1 at kbdmux0
WARNING: Device "spkr" is Giant locked and may be deleted before FreeBSD 15.0.
netgate0: <unknown hardware>
smbios0: <System Management BIOS> at iomem 0xf05e0-0xf05fe
smbios0: Version: 2.8, BCD Revision: 2.8
acpi0: <ALASKA A M I >
acpi0: Power Button (fixed)
cpu0: <ACPI CPU> on acpi0
hpet0: <High Precision Event Timer> iomem 0xfed00000-0xfed003ff on acpi0
Timecounter "HPET" frequency 24000000 Hz quality 950
Event timer "HPET" frequency 24000000 Hz quality 550
Event timer "HPET1" frequency 24000000 Hz quality 440
Event timer "HPET2" frequency 24000000 Hz quality 440
Event timer "HPET3" frequency 24000000 Hz quality 440
Event timer "HPET4" frequency 24000000 Hz quality 440
atrtc0: <AT realtime clock> port 0x70-0x77 irq 8 on acpi0
atrtc0: Warning: Couldn't map I/O.
atrtc0: registered as a time-of-day clock, resolution 1.000000s
Event timer "RTC" frequency 32768 Hz quality 0
attimer0: <AT timer> port 0x40-0x43,0x50-0x53 irq 0 on acpi0
Timecounter "i8254" frequency 1193182 Hz quality 0
Event timer "i8254" frequency 1193182 Hz quality 100
Timecounter "ACPI-fast" frequency 3579545 Hz quality 900
acpi_timer0: <24-bit timer at 3.579545MHz> port 0x1808-0x180b on acpi0
pcib0: <ACPI Host-PCI bridge> port 0xcf8-0xcff on acpi0
pci0: <ACPI PCI bus> on pcib0
vgapci0: <VGA-compatible display> port 0xf000-0xf03f mem 0xde000000-0xdeffffff,0xc0000000-0xcfffffff irq 16 at device 2.0 on pci0
vgapci0: Boot video device
xhci0: <Intel Sunrise Point-LP USB 3.0 controller> mem 0xdf610000-0xdf61ffff irq 16 at device 20.0 on pci0
xhci0: 32 bytes context size, 64-bit DMA
usbus0 on xhci0
usbus0: 5.0Gbps Super Speed USB v3.0
pci0: <simple comms> at device 22.0 (no driver attached)
ahci0: <Intel Sunrise Point-LP AHCI SATA controller> port 0xf090-0xf097,0xf080-0xf083,0xf060-0xf07f mem 0xdf628000-0xdf629fff,0xdf62c000-0xdf62c0ff,0xdf62b000-0xdf62b7ff irq 16 at device 23.0 on pci0
ahci0: AHCI v1.31 with 3 6Gbps ports, Port Multiplier not supported
ahcich0: <AHCI channel> at channel 0 on ahci0
ahcich1: <AHCI channel> at channel 1 on ahci0
ahcich2: <AHCI channel> at channel 2 on ahci0
pcib1: <ACPI PCI-PCI bridge> irq 18 at device 28.0 on pci0
pci1: <ACPI PCI bus> on pcib1
igb0: <Intel(R) I211 (Copper)> port 0xe000-0xe01f mem 0xdf500000-0xdf51ffff,0xdf520000-0xdf523fff irq 18 at device 0.0 on pci1
igb0: NVM V0.6 imgtype1
igb0: Using 1024 TX descriptors and 1024 RX descriptors
igb0: Using 2 RX queues 2 TX queues
igb0: Using MSI-X interrupts with 3 vectors
igb0: Ethernet address: 00:90:27:e5:15:86
igb0: netmap queues/slots: TX 2/1024, RX 2/1024
pcib2: <ACPI PCI-PCI bridge> irq 19 at device 28.3 on pci0
pci2: <ACPI PCI bus> on pcib2
igb1: <Intel(R) I211 (Copper)> port 0xd000-0xd01f mem 0xdf400000-0xdf41ffff,0xdf420000-0xdf423fff irq 19 at device 0.0 on pci2
igb1: NVM V0.6 imgtype1
igb1: Using 1024 TX descriptors and 1024 RX descriptors
igb1: Using 2 RX queues 2 TX queues
igb1: Using MSI-X interrupts with 3 vectors
igb1: Ethernet address: 00:90:27:e5:15:87
igb1: netmap queues/slots: TX 2/1024, RX 2/1024
pcib3: <ACPI PCI-PCI bridge> irq 16 at device 28.4 on pci0
pci3: <ACPI PCI bus> on pcib3
igb2: <Intel(R) I211 (Copper)> port 0xc000-0xc01f mem 0xdf300000-0xdf31ffff,0xdf320000-0xdf323fff irq 16 at device 0.0 on pci3
igb2: NVM V0.6 imgtype1
igb2: Using 1024 TX descriptors and 1024 RX descriptors
igb2: Using 2 RX queues 2 TX queues
igb2: Using MSI-X interrupts with 3 vectors
igb2: Ethernet address: 00:90:27:e5:15:88
igb2: netmap queues/slots: TX 2/1024, RX 2/1024
pcib4: <ACPI PCI-PCI bridge> irq 17 at device 28.5 on pci0
pci4: <ACPI PCI bus> on pcib4
igb3: <Intel(R) I211 (Copper)> port 0xb000-0xb01f mem 0xdf200000-0xdf21ffff,0xdf220000-0xdf223fff irq 17 at device 0.0 on pci4
igb3: NVM V0.6 imgtype1
igb3: Using 1024 TX descriptors and 1024 RX descriptors
igb3: Using 2 RX queues 2 TX queues
igb3: Using MSI-X interrupts with 3 vectors
igb3: Ethernet address: 00:90:27:e5:15:89
igb3: netmap queues/slots: TX 2/1024, RX 2/1024
pcib5: <ACPI PCI-PCI bridge> irq 16 at device 29.0 on pci0
pci5: <ACPI PCI bus> on pcib5
igb4: <Intel(R) I211 (Copper)> port 0xa000-0xa01f mem 0xdf100000-0xdf11ffff,0xdf120000-0xdf123fff irq 16 at device 0.0 on pci5
igb4: NVM V0.6 imgtype1
igb4: Using 1024 TX descriptors and 1024 RX descriptors
igb4: Using 2 RX queues 2 TX queues
igb4: Using MSI-X interrupts with 3 vectors
igb4: Ethernet address: 00:90:27:e5:15:8a
igb4: netmap queues/slots: TX 2/1024, RX 2/1024
pcib6: <ACPI PCI-PCI bridge> irq 17 at device 29.1 on pci0
pci6: <ACPI PCI bus> on pcib6
igb5: <Intel(R) I211 (Copper)> port 0x9000-0x901f mem 0xdf000000-0xdf01ffff,0xdf020000-0xdf023fff irq 17 at device 0.0 on pci6
igb5: NVM V0.6 imgtype1
igb5: Using 1024 TX descriptors and 1024 RX descriptors
igb5: Using 2 RX queues 2 TX queues
igb5: Using MSI-X interrupts with 3 vectors
igb5: Ethernet address: 00:90:27:e5:91:9d
igb5: netmap queues/slots: TX 2/1024, RX 2/1024
isab0: <PCI-ISA bridge> at device 31.0 on pci0
isa0: <ISA bus> on isab0
pci0: <memory> at device 31.2 (no driver attached)
hdac0: <Intel Kaby Lake-LP HDA Controller> mem 0xdf620000-0xdf623fff,0xdf600000-0xdf60ffff irq 16 at device 31.3 on pci0
acpi_button0: <Sleep Button> on acpi0
acpi_button1: <Power Button> on acpi0
acpi_tz0: <Thermal Zone> on acpi0
acpi_tz1: <Thermal Zone> on acpi0
atkbdc0: <Keyboard controller (i8042)> port 0x60,0x64 irq 1 on acpi0
atkbd0: <AT Keyboard> irq 1 on atkbdc0
kbd0 at atkbd0
atkbd0: [GIANT-LOCKED]
ns8250: UART FCR is broken
ns8250: UART FCR is broken
uart0: <16550 or compatible> port 0x3f8-0x3ff irq 4 flags 0x10 on acpi0
ns8250: UART FCR is broken
uart0: console (115200,n,8,1)
orm0: <ISA Option ROM> at iomem 0xc0000-0xcffff pnpid ORM0000 on isa0
vga0: <Generic ISA VGA> at port 0x3c0-0x3df iomem 0xa0000-0xbffff pnpid PNP0900 on isa0
hwpstate_intel0: <Intel Speed Shift> on cpu0
hwpstate_intel1: <Intel Speed Shift> on cpu1
hwpstate_intel2: <Intel Speed Shift> on cpu2
hwpstate_intel3: <Intel Speed Shift> on cpu3
Timecounter "TSC-low" frequency 1356000752 Hz quality 1000
Timecounters tick every 1.000 msec
ZFS filesystem version: 5
ZFS storage pool version: features support (5000)
ugen0.1: <Intel XHCI root HUB> at usbus0
uhub0 on usbus0
uhub0: <Intel XHCI root HUB, class 9/0, rev 3.00/1.00, addr 1> on usbus0
hdacc0: <Intel Kaby Lake HDA CODEC> at cad 2 on hdac0
hdaa0: <Intel Kaby Lake Audio Function Group> at nid 1 on hdacc0
pcm0: <Intel Kaby Lake (HDMI/DP 8ch)> at nid 3 on hdaa0
Trying to mount root from zfs:pfSense/ROOT/default []...
uhub0: 18 ports with 18 removable, self powered
Root mount waiting for: CAM
Root mount waiting for: CAM
Root mount waiting for: CAM
Root mount waiting for: CAM
Root mount waiting for: CAM
Root mount waiting for: CAM
Root mount waiting for: CAM
Root mount waiting for: CAM
ada0 at ahcich0 bus 0 scbus0 target 0 lun 0
ada0: <KINGSTON SKC600MS256G S4800105> ACS-3 ATA SATA 3.x device
ada0: Serial Number 50026B778566556E
ada0: 600.000MB/s transfers (SATA 3.x, UDMA6, PIO 512bytes)
ada0: Command Queueing enabled
ada0: 244198MB (500118192 512 byte sectors)
CPU: Intel(R) Core(TM) i5-7200U CPU @ 2.50GHz (2712.00-MHz K8-class CPU)
Origin="GenuineIntel" Id=0x806e9 Family=0x6 Model=0x8e Stepping=9
Features=0xbfebfbff<FPU,VME,DE,PSE,TSC,MSR,PAE,MCE,CX8,APIC,SEP,MTRR,PGE,MCA,CMOV,PAT,PSE36,CLFLUSH,DTS,ACPI,MMX,FXSR,SSE,SSE2,SS,HTT,TM,PBE>
Features2=0x7ffafbbf<SSE3,PCLMULQDQ,DTES64,MON,DS_CPL,VMX,EST,TM2,SSSE3,SDBG,FMA,CX16,xTPR,PDCM,PCID,SSE4.1,SSE4.2,x2APIC,MOVBE,POPCNT,TSCDLT,AESNI,XSAVE,OSXSAVE,AVX,F16C,RDRAND>
AMD Features=0x2c100800<SYSCALL,NX,Page1GB,RDTSCP,LM>
AMD Features2=0x121<LAHF,ABM,Prefetch>
Structured Extended Features=0x29c67af<FSGSBASE,TSCADJ,SGX,BMI1,AVX2,SMEP,BMI2,ERMS,INVPCID,NFPUSG,MPX,RDSEED,ADX,SMAP,CLFLUSHOPT,PROCTRACE>
Structured Extended Features3=0xbc002e00<MCUOPT,MD_CLEAR,TSXFA,IBPB,STIBP,L1DFL,ARCH_CAP,SSBD>
XSAVE Features=0xf<XSAVEOPT,XSAVEC,XINUSE,XSAVES>
IA32_ARCH_CAPS=0x2000c04<RSBA>
VT-x: PAT,HLT,MTF,PAUSE,EPT,UG,VPID
TSC: P-state invariant, performance statistics
                                  1 Reply Last reply Reply Quote 0
                                  • stephenw10S
                                    stephenw10 Netgate Administrator
                                    last edited by

                                    Looks fine to me. I would disable the on-board audio just to prevent it consuming resources for no reason.

                                    H 1 Reply Last reply Reply Quote 1
                                    • H
                                      hypnosis4u2nv @stephenw10
                                      last edited by

                                      @stephenw10 Thank you!

                                      1 Reply Last reply Reply Quote 0
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