Netgate 4200 - Stuck on solid orange circle

[Grant204]

Deploying 4200's to multiple sites, most are going OK but one fully configured unit is stuck on solid orange circle. Pressing Power puts it into "standby" with flashing orange circle, but pressing power again just goes back to solid orange circle.

Has been plugged in and powered on for 3 hours, status has not changed

No console hooked up onsite, hoping this is some known bug since a solid orange circle isn't detailed in the official documentation (https://docs.netgate.com/pfsense/en/latest/solutions/netgate-4200/io-ports.html#status-leds)

[stephenw10]

The LED only turns blue once the driver has loaded. So it is not booting for some reason but you'd need to connect it to a console to know more.

One thing I would try is disconnecting the NICs before powering on, if any are connected. If it then boots correctly I'd check for some PXE booting issue.

Steve

[Grant204]

Plugged in a console :

Version 2.22.1285. Copyright (C) 2024 AMI
BIOS Date: 02/01/2024 15:18:05 Ver: 2AZRT81
Press <DEL> or <ESC> to enter setup.

                                                                          ERROR: Boot option loading failed

ERROR: Boot option loading failed
UEFI Interactive Shell v2.2
EDK II
UEFI v2.80 (American Megatrends, 0x0005001A)
map: No mapping found.
Press ESC in 1 seconds to skip startup.nsh or any other key to continue.
Shell>

[stephenw10]

Hmm, it would only boot to that if it nothing else to boot from for some reason. Obviously it should boot from eMMC there.

If you power cycle it and enter the BIOS setup (hit DEL) do you see the emmc uefi boot option as the first device listed? Or listed at all in the boot override?