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    pfsense 2.7.2 - realtek sfp port down after reboot

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    • D
      Domex
      last edited by

      Hello I'm very noob 😕
      I contigured pfsense on the same PC (Dell wye 5070) in the past without problem.
      After a while I resumed using it, meanwhile vendor upgraded the FTTH 2.5 Gb and I updated to 2.7.2
      Everything seems went going good till first reboot, The WAN SFP port led doesn't start.
      Rebooted and halt the system doesn't solve.
      Only solution hot unplug SFP and plug agian.

      I saw realtek NIC dirver has some problemin the past so I tried solution "pkg install realtek-re-kmod" used with 2.6.0 (https://forum.netgate.com/topic/98740/any-way-to-install-nano-on-2-3) but doesn't fix the problem.

      When the WAN is up I don't see any problem.
      Can someone kindly help me?

      re1 = WAN

      re0@pci0:1:0:0: class=0x020000 rev=0x15 hdr=0x00 vendor=0x10ec device=0x8168 subvendor=0x1028 subdevice=0x080c
      vendor = 'Realtek Semiconductor Co., Ltd.'
      device = 'RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller'
      class = network
      subclass = ethernet
      re1@pci0:2:0:0: class=0x020000 rev=0x15 hdr=0x00 vendor=0x10ec device=0x8168 subvendor=0x1028 subdevice=0x080c
      vendor = 'Realtek Semiconductor Co., Ltd.'
      device = 'RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller'
      class = network
      subclass = ethernet

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      • stephenw10S
        stephenw10 Netgate Administrator
        last edited by

        Is it actually loading the alternative driver? Do you see that in the boot logs?

        What ifconfig -vvvm re1 show when it's working? When it's not coming up?

        Steve

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        • D
          Domex @stephenw10
          last edited by

          @stephenw10
          hello,
          I rebooted a couple of time without problem,
          If halt the system and restart face the issue,.

          This is the result of "ifconfig -vvvm re1" when pfsense is working

          re1: flags=1008843<UP,BROADCAST,RUNNING,SIMPLEX,MULTICAST,LOWER_UP> metric 0 mtu 1500
          options=201b<RXCSUM,TXCSUM,VLAN_MTU,VLAN_HWTAGGING,WOL_MAGIC>
          capabilities=381b<RXCSUM,TXCSUM,VLAN_MTU,VLAN_HWTAGGING,WOL_UCAST,WOL_MCAST,WOL_MAGIC>
          ether 6c:2b:59:64:c0:5f
          inet6 fe80::6e2b:59ff:fe64:c05f%re1 prefixlen 64 scopeid 0x2
          media: Ethernet autoselect (1000baseT <full-duplex>)
          status: active
          supported media:
          media autoselect
          media 1000baseT mediaopt full-duplex
          media 100baseTX mediaopt full-duplex
          media 100baseTX
          media 10baseT/UTP mediaopt full-duplex
          media 10baseT/UTP
          nd6 options=21<PERFORMNUD,AUTO_LINKLOCAL>

          this is after halt the system

          re1: flags=8803<UP,BROADCAST,SIMPLEX,MULTICAST> metric 0 mtu 1500
          options=201b<RXCSUM,TXCSUM,VLAN_MTU,VLAN_HWTAGGING,WOL_MAGIC>
          capabilities=381b<RXCSUM,TXCSUM,VLAN_MTU,VLAN_HWTAGGING,WOL_UCAST,WOL_MCAST,WOL_MAGIC>
          ether 6c:2b:59:64:c0:5f
          inet6 fe80::6e2b:59ff:fe64:c05f%re1 prefixlen 64 tentative scopeid 0x2
          media: Ethernet autoselect
          status: no carrier
          supported media:
          media autoselect
          media 1000baseT mediaopt full-duplex
          media 100baseTX mediaopt full-duplex
          media 100baseTX
          media 10baseT/UTP mediaopt full-duplex
          media 10baseT/UTP
          nd6 options=21<PERFORMNUD,AUTO_LINKLOCAL>

          this is part of boot log, maybe the problem?

          ipw_bss: You need to read the LICENSE file in /usr/share/doc/legal/intel_ipw.LICENSE.
          ipw_bss: If you agree with the license, set legal.intel_ipw.license_ack=1 in /boot/loader.conf.
          module_register_init: MOD_LOAD (ipw_bss_fw, 0xffffffff807475a0, 0) error 1
          ipw_ibss: You need to read the LICENSE file in /usr/share/doc/legal/intel_ipw.LICENSE.
          ipw_ibss: If you agree with the license, set legal.intel_ipw.license_ack=1 in /boot/loader.conf.
          module_register_init: MOD_LOAD (ipw_ibss_fw, 0xffffffff80747650, 0) error 1
          ipw_monitor: You need to read the LICENSE file in /usr/share/doc/legal/intel_ipw.LICENSE.
          ipw_monitor: If you agree with the license, set legal.intel_ipw.license_ack=1 in /boot/loader.conf.
          module_register_init: MOD_LOAD (ipw_monitor_fw, 0xffffffff80747700, 0) error 1
          iwi_bss: You need to read the LICENSE file in /usr/share/doc/legal/intel_iwi.LICENSE.
          iwi_bss: If you agree with the license, set legal.intel_iwi.license_ack=1 in /boot/loader.conf.
          module_register_init: MOD_LOAD (iwi_bss_fw, 0xffffffff80765180, 0) error 1
          iwi_ibss: You need to read the LICENSE file in /usr/share/doc/legal/intel_iwi.LICENSE.
          iwi_ibss: If you agree with the license, set legal.intel_iwi.license_ack=1 in /boot/loader.conf.
          module_register_init: MOD_LOAD (iwi_ibss_fw, 0xffffffff80765230, 0) error 1
          iwi_monitor: You need to read the LICENSE file in /usr/share/doc/legal/intel_iwi.LICENSE.
          iwi_monitor: If you agree with the license, set legal.intel_iwi.license_ack=1 in /boot/loader.conf.
          module_register_init: MOD_LOAD (iwi_monitor_fw, 0xffffffff807652e0, 0) error 1
          random: entropy device external interface
          kbd0 at kbdmux0
          WARNING: Device "spkr" is Giant locked and may be deleted before FreeBSD 14.0.

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          • stephenw10S
            stephenw10 Netgate Administrator
            last edited by

            Nope, those are all expected log entries.

            So what NIC are you actually using there? What SFP module?

            Does it link if you run: ifconfig re1 down; ifconfig re1 up

            Or if you run: ifconfig re1 media autoselect

            D 1 Reply Last reply Reply Quote 0
            • D
              Domex @stephenw10
              last edited by

              @stephenw10
              this is the module "Genuine Connector SFP I/O Dell OptiPlex Wyse 5070/57GKF 057GKF"

              ifconfig re1 down; ifconfig re1 up doesn't solve

              ifconfig re1 media autoselect doesn't solve

              unlpug the F/O cable doesn't solve

              The only solution is hot unplug cable and SPF module

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              • stephenw10S
                stephenw10 Netgate Administrator
                last edited by

                @Domex said in pfsense 2.7.2 - realtek sfp port down after reboot:

                Genuine Connector SFP I/O Dell OptiPlex Wyse 5070/57GKF 057GKF

                Hmm, OK so something fairly custom then.

                What is the module you're using?

                Have you tried other modules?

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                • D
                  Domex @stephenw10
                  last edited by

                  @stephenw10
                  The module is DPN-100 (D-Link)
                  It is provided by FTTH provider.
                  I can't replace with another one, they register the GPON S/N.

                  (I have another one, huawei, but I don't know how can I overwrite the SN to bypass their check)

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                  • stephenw10S
                    stephenw10 Netgate Administrator
                    last edited by

                    Well I'd want to try the NIC with any other SFP module just to be sure it links correctly at boot. So any 1G SFP module linked to something local.
                    Those GPON modules can be quirky. But so can Realtek NICs....

                    D 1 Reply Last reply Reply Quote 0
                    • D
                      Domex @stephenw10
                      last edited by

                      @stephenw10
                      I tryed with another module, reboted 3 time, all the times, the led starts blinking.

                      Then I halt 3-4 times with with D-Link module and started succesfully, till suddently again the problem...

                      It happen frequently but not always...

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                      • stephenw10S
                        stephenw10 Netgate Administrator
                        last edited by

                        Hmm, I would probably try to test in some other OS if you can. Make sure it's not a hardware issue.

                        Though I'm not sure there's much we can do. Did you confirm it's loading the alternate driver? You see the updated driver version in the boot log?

                        D 1 Reply Last reply Reply Quote 0
                        • D
                          Domex @stephenw10
                          last edited by

                          @stephenw10 said in pfsense 2.7.2 - realtek sfp port down after reboot:

                          You see the updated driver version in the boot log?

                          I'm not sure it is mounting the updated version.
                          just run this command:
                          pkg install realtek-re-kmod

                          and added (in bold) 2 rows into the /boot/loader.conf

                          kern.cam.boot_delay=10000
                          kern.ipc.nmbclusters="1000000"
                          kern.ipc.nmbjumbop="524288"
                          kern.ipc.nmbjumbo9="524288"
                          opensolaris_load="YES"
                          zfs_load="YES"
                          kern.geom.label.gptid.enable="0"
                          kern.geom.label.disk_ident.enable="0"
                          kern.geom.label.disk_ident.enable="0"
                          kern.geom.label.gptid.enable="0"
                          opensolaris_load="YES"
                          zfs_load="YES"
                          if_re_load="YES"
                          if_re_name="/boot/modules/if_re.ko"
                          boot_serial="NO"
                          autoboot_delay="3"
                          hw.hn.vf_transparent="0"
                          hw.hn.use_if_start="1"
                          net.link.ifqmaxlen="128"
                          machdep.hwpstate_pkg_ctrl="1"
                          net.pf.states_hashsize="524288"

                          What should I look for boot log?

                          If I connect the same module on another router Zyxel EX5601 (the one the FTTH vendor gave me), I never see the problem, it always boot and and the wan interface starts successufully

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                          • stephenw10S
                            stephenw10 Netgate Administrator
                            last edited by stephenw10

                            The driver version is printed at boot from the alternative driver like:

                            [24.03-RELEASE][admin@apu.stevew.lan]/root: dmesg | grep re0
re0: <Realtek PCIe GbE Family Controller> port 0x1000-0x10ff mem 0xf7900000-0xf7900fff,0xf7800000-0xf7803fff irq 16 at device 0.0 on pci1
re0: Using Memory Mapping!
re0: Using 1 MSI-X message
re0: ASPM disabled
re0: version:1.99.04
re0: Ethernet address: 00:0d:b9:33:35:10
re0: Ethernet address: 00:0d:b9:33:35:10

                            The default driver does not show a version.

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                            • D
                              Domex @stephenw10
                              last edited by

                              @stephenw10 said in pfsense 2.7.2 - realtek sfp port down after reboot:

                              dmesg | grep re

                              this is mine
                              (dmesg | grep re1) copied the part related re1, my WAN.

                              re1: <Realtek PCIe GbE Family Controller> port 0xd000-0xd0ff mem 0xa1104000-0xa1104fff,0xa1100000-0xa1103fff at device 0.0 on pci2
                              re1: Using Memory Mapping!
                              re1: Using 1 MSI-X message
                              re1: ASPM disabled
                              re1: version:1.98.00
                              re1: Ethernet address: 6c:2b:59:64:c0:5f
                              This product is covered by one or more of the following patents:
                              re1: Ethernet address: 6c:2b:59:64:c0:5f

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                              • stephenw10S
                                stephenw10 Netgate Administrator
                                last edited by

                                Ok, it is loading the driver so that clearly doesn't help. 😕

                                D 1 Reply Last reply Reply Quote 0
                                • D
                                  Domex @stephenw10
                                  last edited by

                                  @stephenw10
                                  My driver version is a bit older than yours.
                                  Do you think I can update?

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                                  • stephenw10S
                                    stephenw10 Netgate Administrator
                                    last edited by

                                    There's a slightly newer driver in Plus but I'd be very surprised if that made any difference on that NIC.
                                    You can see what's been included here:
                                    https://github.com/alexdupre/rtl_bsd_drv/tree/v1.99

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                                    • D
                                      Domex @stephenw10
                                      last edited by

                                      @stephenw10
                                      I did another test:
                                      Halt the system many time and every time also unplugged power cable.
                                      All the time the WAN went up succesfully....

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                                      • D
                                        Domex @stephenw10
                                        last edited by

                                        This post is deleted!
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                                        • stephenw10S
                                          stephenw10 Netgate Administrator
                                          last edited by

                                          Hmm, so it only fails to reconnect when coming out of standby?

                                          The system could be holding the NIC powered to allow WoL etc. There may be some BIOS settings to disable that.

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