pfSense Packages loading very slow

stephenw10

Hmm, it looks like there is an issue at the data center end currently that could be causing a problem here.

No noticable delays here right now though:

[24.03-RELEASE][admin@4200.stevew.lan]/root: pfSense-repoc -N
[24.03-RELEASE][admin@4200.stevew.lan]/root: time pkg update
Updating pfSense-core repository catalogue...
Fetching meta.conf: 100%    178 B   0.2kB/s    00:01    
Fetching packagesite.pkg: 100%    2 KiB   1.6kB/s    00:01    
Processing entries: 100%
pfSense-core repository update completed. 5 packages processed.
Updating pfSense repository catalogue...
pfSense repository is up to date.
All repositories are up to date.
0.125u 0.029s 0:01.47 9.5%	3223+296k 1+315io 3pf+0w

kesawi

Running that same command produces no noticeable delays for me, however accessing the system update and package manager through the webgui is very slow.

time pkg update
Updating pfSense-core repository catalogue...
Fetching meta.conf:   0%
Fetching packagesite.pkg:   0%
pfSense-core repository is up to date.
Updating pfSense repository catalogue...
Fetching meta.conf:   0%
Fetching packagesite.pkg:   0%
pfSense repository is up to date.
All repositories are up to date.
0.018u 0.013s 0:04.02 0.4%      7840+630k 85+0io 79pf+0w

Gertjan

@kesawi

Same thing for me, "time pkg update" on the console finished in a second or so.
The GUI, showing "Installed packages" or "Available packages" takes more then a minute to finish.

At first I thought it was a IPv6/IPv4 issue, so I forced to "-4" (modified script in /usr/local/libexec/pfSense-upgrade) but no dice.

stephenw10

Hmm, still slow now?

Does pfSense-repoc complete in reasonable time?

kesawi

@stephenw10 no, it's still taking a long time.

time pfSense-repoc
pfSense-repoc0.093u 0.028s 1:16.03 0.1% 2158+475k 0+40io 0pf+0w

WebGUI takes even longer.

stephenw10

Hmm, do you have IPv6 enabled?

stephenw10

Yeah seems like some IPv6 issue. Try setting 'Prefer IPv4' in Sys > Adv > Networking and retest.

Gertjan

@stephenw10 said in pfSense Packages loading very slow:

Try setting 'Prefer IPv4' in Sys > Adv > Networking and retest.

And that resolves everything of course. With this option checked :

the issue is gone.

Btw : probably related to the access of this forum, since a week or two, IPv6 just fails.
The forum.netgate.com gets resolved for an IPv6, but none of my browser, for none of my location (6 ISP different), using IPv6, using a pfSense router or not, none will connect to the forum over IPv6.
Browsers all fall back quickly to IPv4 208.123.73.71.

Going bare bone :

lynx -verbose https://www.google.com

And all other sites that use IPv6 : ok.

lynx -verbose https://forum.netgate.com

will try over IPv6, .... and then it waits .... the same delay .... and after a minute or so : things start to work, using IPv4.
Really, Netgate ... hosting / routing problems ?

stephenw10

Yup we are digging....

kesawi

@stephenw10 yes, I have IPv6 enabled. As with @Gertjan, preferencing IPv4 when IPv6 is available eliminates the delay.

stephenw10

Should be good now. Seeing expected times for IPv6 here:

[24.03-RELEASE][admin@1100-3.stevew.lan]/root: time pfSense-repoc -N
Messages:
Your Netgate device has pfSense+ as part of your device purchase.
0.679u 0.189s 0:02.34 36.3%	1544+383k 0+59io 0pf+0w

Gertjan

@stephenw10

Yeah
Showing Installed packages or Available packages is now under 5 seconds.
(with "Prefer IPv4 over IPv6" unchecked)

Gamienator 0

@stephenw10 awesome! Good that this issue was found.

kesawi

@stephenw10 I'm showing normal behaviour now as well.